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Gesture of Goodwill came late - how to respond?


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Hi there,

Abbey deposited £330 of my £1380 claim into my account as a gesture of goodwill, and I recieved the letter pretty much the same day on the 11th of April. I sent my previous letter giving them a 17th of April deadline. I've been a bit busy so I haven't had time to respond until today, so do I need to send the acceptance of part payment letter to them, or just continue with Moneyclaim online anyway?


The part of the letter that's a problem is:

"My letter before action sent previously indicates that you have until xx/xx/xx to respond before Court action commences. You are reminded that there will be no extension to this timescale."


That date has been and gone, what should I do?


Thanks for any help

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Ok you can instruct them to remove the amount or you can just continue and they will deduct the amount from the settlement. I would advise that you ask them to remove the amount from your account.








I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.

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