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    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
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me v Lloyds TSB


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Hi Everyone

 

new to this as you may have gathered, although I am at the stage of taking Lloyds through the small claims court I have just submitted the claim on line, after recieving my letter from LTSB saying they felt their

charges were fair, I hope my decision was the correct one, the only worry I do have is at the moment i do owe money to Lloyds for a credit card debt and loan , however I am paying them back under another agreement through a debt management company and have not defaulted on payments, so I hope this will not affect my case does anyone have any advice could they counter claim against me??? any help would be appreciated

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Hi Chelseagirl,

Welcome to the forum.

 

Please click the next link and start a thread in the Lloyds TSB forum

http://www.consumeractiongroup.co.uk/forum/newthread.php?do=newthread&f=11

Title it,

(your user name) V (banks name)

Other members with experiance of your bank can offer informed advice.

use the template letters in order. Stick to the timetable in there.

please take time to read the faq's

LINKS....

http://www.consumeractiongroup.co.uk/forum/welcome-our-forum/71112-glance-guide-claiming.html

FAQs....

Templates Library....

If you have charges going back further than six years read in here;

http://www.consumeractiongroup.co.uk/forum/general/80486-claiming-beyond-6-yrs.html

There is also live chat, visit if you need any quick advice.

http://www.consumeractiongroup.co.uk/forum/chat/flashchat.php

Finally good Luck.

Happyolddog.

If this helps please tip the scales,Left.

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Hi, I have just been through a very similar situation. I was re-claiming quite a high level of charges from Lloyds TSB and was concerned that it may affect my other ongoing issues, ie my outstanding loan and overdraft which were being dealt with under a DMP.

 

Well the good news is that after a long slog and with the court date looming (3-4 weeks away) Lloyds paid up in full (£2435.77). All outstanding charges, court fees and 8% interest. :smile:

 

:!: HOWEVER...watch out, what they did was write to me on the 15th March informing me that they would be crediting the full amount to my account within 5 days, without the need for me to sign acceptance to any terms?! The same day (15th March) the funds were credited to my account, clearing my overdraft and leaving a still significant sum in my account. The letter was sent 2nd class and I luckily rec'd it on the 19th and went straight to my bank to withdraw the remainder in cash. (incidentally on the 19th I not only received the letter from Lloyds, I also received a letter from the court in reference to the letter from Lloyds. Therefore the court received their copy at least 2 days prior to me! Were Lloyds holding onto my letter to delay withdrawal? Hmmm)

I left a token amount of £15 in my account and on the 20th checked my account again and found that a closure order had been made on the morning of the 19th by collections and all available funds withdrawn at the close of business. Any remaining funds would be put towards my outstanding debts with the bank, currently covered by the DMP. :eek: I was reliably informed that had I not visited the bank that day the entire remaining funds (nearly £2000) would have been taken by collections. Was this all planned and instrumental in the settling of my claim? :cool: I couldn't say but I am glad I acted quickly.

 

This is all happening again for us as my wife's claim against Lloyds is nearing an end. The court date is set and they have agreed to pay up in full (approx £200). However they have issued strict terms this time insisting that the letter is confidential and that she cannot tell anyone that they are prepared to settle, I thought you might like to know and well hey I didn't sign up to it! Anyway, again they are insisting it goes into her account, the only problem is she closed it some time ago! :lol: They do not like this and are refusing to negotiate the terms at the moment, we will have to wait and see?

 

I hope this is useful. ;-)

 

Gary13969

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Guest louis wu
Hi Everyone

 

new to this as you may have gathered, although I am at the stage of taking Lloyds through the small claims court I have just submitted the claim on line, after recieving my letter from LTSB saying they felt their

charges were fair, I hope my decision was the correct one, the only worry I do have is at the moment i do owe money to Lloyds for a credit card debt and loan , however I am paying them back under another agreement through a debt management company and have not defaulted on payments, so I hope this will not affect my case does anyone have any advice could they counter claim against me??? any help would be appreciated

 

 

Like Gary, my wife is in a similar postion.

 

Don't worry about your agreement, it won't affect a thing. As to your concern of a counter claim, I'm not sure that its relevant. If you have a debt with a DCA then presumably Lloyds have nothing to do with it. I have to ask, were/are there any charges on the CC or loan? If so, claim those back as well and reduce your outstanding amount. Let us know.

 

Best of luck, and keep us posted.

 

Louis

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