helping a friend recover £3000

[spuddly]

Hi all,

I got into a conversation with my mate Matt and told him about reclaiming bank charges and the fantastic web site you have here, unfortulatley he does not own a pc and so asked me if i would help him, I am already claiming my own Bank charges and other stuff with the valuable help from here, so i dont see it as a problem.

This is what i have already set up for him

SAR request to Abbey Nat sent on 15 march 07 of which he eventually got all the statements he needed and trolled through them working out his charges which eventually came to £3000 , surprised wasnt the words to explain how he felt.

Anyway he has submitted the letter requesting reclaiming the charges that was 4 weeks ago and now he is asking me why they have not replied with an offer.

As it is not my account and i am trying to help i thought i would ask for any assistance to ease Matts mind.

Cheers...

[Guest louis wu]

I bet when you first told him he didn't believe you:).

 

I expect he's going to owe you a beer (or two lol) when your finished.

 

Best of luck

 

Louis

[PKea]

Hi all,

I got into a conversation with my mate Matt and told him about reclaiming bank charges and the fantastic web site you have here, unfortulatley he does not own a pc and so asked me if i would help him, I am already claiming my own Bank charges and other stuff with the valuable help from here, so i dont see it as a problem.

This is what i have already set up for him

S.A.R - (Subject Access Request) request to Abbey Nat sent on 15 march 07 of which he eventually got all the statements he needed and trolled through them working out his charges which eventually came to £3000 , surprised wasnt the words to explain how he felt.

Anyway he has submitted the letter requesting reclaiming the charges that was 4 weeks ago and now he is asking me why they have not replied with an offer.

As it is not my account and i am trying to help i thought i would ask for any assistance to ease Matts mind.

Cheers...

 

Its not that easy, wish it was!

 

After the two weeks from your preliminary letter they should have then sent the LBA to the bank.

Then after a further 2 weeks you issue a court claim.

 

If you had followed the guidelines on the site you would be at the issuing court docs stage now.

 

REMEMBER stick to your timetable NOT theirs.

 

Get your LBA in the post ASAP and then you may get an offer, you may not. If you do it will be no where near £3000 anyway.

 

After 14 days start your claim plus the 8% interest.

 

Hope this helps

 

Paul

[spuddly]

My Apoligies for the delay in replying to this post

I have drafted a LBA for matt and he will be posting it Very soon to ABBEY.

He recieved this letter recently

 

15/05/07

 

Dear mr X X XXXXXX

 

As you know, we are currently looking into your complaint and it has now been 8 weeks since you first contacted ABBEY.

 

I am sorry for the delay while we continue to look into your complaint. Although we have made progress, we want to make sure we fully understand the problem before writing and we are unable to give you a full response just now.

 

if you do not want to wait any longer ,you can go to the Finanncial Ombudsman Service now, without waiting for our response. I am including a booklet that tells you what you need to do. I do hope you will give us the opportunty to complete our work and we will continue to look into your complaint unless the ombudsman service advise us they are taking it over.

 

The FOS details are

FINANCIAL OMBUDSMAN SERVICE

SOUTH QUAY PLAZA

183 MARSH WALL

LONDON

E14 9SR

 

TEL 0845 080 1800

FACSIMILIE 0207 964 1001

E-MAIL [email protected]

 

We will write to you again when we have finished our review and if you remain unhappy, you will still have the right to contact the FOS

 

yours sincerley

RICHARD HARRIS

HEAD OF COMPLAINTS

 

any suggestions please..

[newbody]

to re-iterate what Pkea has said STICK TO YOUR TIMETABLE not theirs what you have is their standard fob off letter they use it as delay tatics as the way things stand you can only go back for 6 years from when court proceddings start so the longer they delay you filing at court the less you can claim by virtue of time unless you are prepaired to argue Staute of Limitations etc which a few have and won but it makes the case harder and more drawn out

 

So send your Lba as it is your time scale not theirs

 

then read some of the on going cases and a few of the succesfully concluded cases against abbey and you will be more aware of all the standard and nasty underhanded tricks they will try to detter you from trying to get your money back