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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Court Hearing - Thursday 3rd May


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Hi, i've been sorting out this claim for my mum. I have succesfully claimed against HSBC & abbey myself last year, both I had to do MCOL, though they settled before any court date was given. My mum however, has not been so fortunate, she has a court date next thursday, i may have been a bit nieve thinking they would settle before!!!!

 

ANY WAY, been reading through some threads and can see people mentioning court bundles and various other things.....

 

im really confused now, what do i need to have for the court (for my mum), i've been reading through but im getting confused, if anyone can list it out in simple terms that would be great....as im not the brightest

 

help much appricated!!!!

 

xxxxx love me xxxxxx

:lol: :lol: :lol: :lol: :lol: :lol:

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Can you post up the directions please, which will be on your notice of allocation.

 

You need to move quick to get your bundle prepared.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Have a look at this thread -

http://www.consumeractiongroup.co.uk/forum/guidance-notes/64911-got-court-date-guide.html

 

You should find everything you need on there, it tells you how to comply with the most common directions, etc. If you find what you need, theres no need to post the order up here. If you don't find what you need, or have any questions, then post back and ask.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Again, it'll be specified in the directions on the notice of allocation, but if its the standard small claims directions then you have to submit all documents to the court and the other side (banks sols) probably 14 days before the hearing.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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hi, spoken to the court and they are ok about it being late in - phew!

 

but was wondering, for now do i just need to get the court bundle which is on the bottom of your signature and print it off, send a copy to lloyds and a copy to the court. and then in the meantime get everything else ready (it the witness thing etc) for the big day?

 

really grateful for your help

 

xxx

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Yes, the basic court bundle is the main part of what you need. Also, the other bits and pieces from this thread -

http://www.consumeractiongroup.co.uk/forum/lloyds-bank/82148-got-court-date-important.html

 

If the court has requested a witness statement in the directions order then submit it with your bundle, if not, just take it on the day if you like, although putting it in with the bundle would be better IMO.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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