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Infuriated V Halifax ###won### (buy some cream to go with the peaches!)


peaches_23
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Hi All,

 

I'm so glad to have found this forum!! It's fantastic but there is so much to take in.

 

Halifax have charged me £ 39 yet again this week which is what prompted me to register and start claiming it back. It's so infuraiting!!! :grin:

 

I'm going to make a claim on 2 bank accounts and a credit card I have with Halifax.

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Thanks PPman, :-)

 

Should i send SAR letters for each of my accounts? 2 bank accounts and 1 credit card, all with halifax or do the bank accounts on 1 and the CC on the other? Or seperatly??

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Peaches,

I would consider seperate claims for all of them,

that way you can be sure the exact amount of charges are collected from the **** for each one,

be prepared for a long wait,

i had my cheque for the SAR cashed on the 21/3/07 and they have not even ordered them yet? they have approx 10 days before the next letter is going

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Can anyone advise on which address to send my SAR's to? I've narrowed it down to 2.. :confused:

DSAR Team

10 Carlton Street

Halifax

HX1 2AL

or

HALIFAX PLC

TRINITY ROAD

HALIFAX

WEST YORKSHIRE

HX1 2RG

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Trinity Road

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I cant believe how easy that just was! I called 01383 743 354 (which i found on this site) got straight through to a lovely lady called Morag who will send out copies of all my statements free of charge.

 

Although she did say it's taking up to 2 weeks due to the amount of requests they are reciveing at the moment muahahahaha

 

So fingers crossed!

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Just had a run in with Halifax myself. Accidently used my halifax to make a £50 debit withdrawal, no overdraft on it and only £35 in the account. So went £15 overdrawn. Got an email telling me I had done this so immediately went online to pay some money in only to discover they had already charged me £30 in charges. And to top it all because I went over this so called £39 buffer limit they charged me an additional £28, I have never been overdrawn before!! it was them that took me over the buffer limit. Paid £70 straight in but its no wonder banks get all the bad press. So £58 in charges for a accidental £15 overdraft.

 

Managed to shout at them enough and they refunded me £30 but they said if I had called them the day after I had the email I might have been able to get the £28 back as well. But because I dont read my email every day and so was 36 hours late in calling them I can't get it back.

 

So annoyed.

 

Anyway, thanks for letting me vent off some frustration and sorry for hijacking the thread.

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Just had a run in with Halifax myself. Accidently used my halifax to make a £50 debit withdrawal, no overdraft on it and only £35 in the account. So went £15 overdrawn. Got an email telling me I had done this so immediately went online to pay some money in only to discover they had already charged me £30 in charges. And to top it all because I went over this so called £39 buffer limit they charged me an additional £28, I have never been overdrawn before!! it was them that took me over the buffer limit. Paid £70 straight in but its no wonder banks get all the bad press. So £58 in charges for a accidental £15 overdraft.

 

Managed to shout at them enough and they refunded me £30 but they said if I had called them the day after I had the email I might have been able to get the £28 back as well. But because I dont read my email every day and so was 36 hours late in calling them I can't get it back.

 

So annoyed.

 

Anyway, thanks for letting me vent off some frustration and sorry for hijacking the thread.

No worries axeman, we're all in the same boat!

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Does anyone know if you can claim back cash advances charges on credit cards??

It's only £2.00 a time but hey, it all adds up.

My credit card statements arrived today. :-D They took less than a week to get here! I called them last Thursday and they were on my door mat today.

If anyone is trying to get their CC statements out of halifax I would really recomend ringing 01383 743 354. You get straight through to a person, there is no charge and they seem to be sending them out quite quickly so your money could be back with you sooner than you think :)

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I have got the bog standard response to my prelim letter from card services, should i wait till the 14 days are up, which will be 17th May or should i send my LBA now?

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  • 2 weeks later...

It's all quite on the front....But I'm itching for a response!

I posted an LBA for CC charges 06/05, delivered 10/05..they have 6 days to respond..

Posted a SAR for a current account 15/05 and delivered 16/05, statements due sometime before 26/06 Fingers crossed!

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No wonder it was quiet! The idiots only went and posted the response to my LBA to my old address, the address on a closed account! Even after they have sent the response to my prelim to the correct address and I put my current address on every letter that I send them. Surely it cant be that hard to get right!!??? :x Luckily my mum still lives at my old address so I still got my letter but how many other people could they have done it to??? The morons!

Got another fob off letter dated 15/05, looks like i'm filling on Friday!

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Got an offer letter woohoo! :D For the full £175 I was claiming on my CC. Only a small amount but feels like a huge victory!

The offer letter has come with 2 days to spare before I was due to file but 4 days after i recived a rejection letter to my old address??? Very strange...or maybe just plain stupid.

The account ive won on is closed so what do i have to do for them to pay me by cheque?

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If your account is closed then they have to pay you by cheque.

 

Let us know as soon as you recieve it...:D

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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They can take up to 2 weeks

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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  • 2 weeks later...

Give them a ring and ask them where it is and when it was sent out.

  • Haha 1

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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