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    • Hmm yes I see your point about proof of postage but nonetheless... "A Notice to Keeper can be served by ordinary post and the Protection of Freedoms Act requires that the Notice, to be valid,  must be delivered either (Where a notice to driver (parking ticket) has been served) Not earlier than 28 days after, nor more than 56 days after, the service of that notice to driver; or (Where no notice to driver has been served (e.g ANPR is used)) Not later than 14 days after the vehicle was parked A notice sent by post is to be presumed, unless the contrary is proved, to have been delivered on the second working day after the day on which it is posted; and for this purpose “working day” means any day other than a Saturday, Sunday or a public holiday in England and Wales." My question there is really what might constitute proof? Since you say the issue of delivery is a common one I suppose that no satisfactory answer has been established or you would probably have told me.
    • I would stand your ground and go for the interest. Even if the interest is not awarded you will get the judgement and the worst that might happen is that you won't get your claim fee.  However, it is almost inevitable that you will get the interest.  It is correct that it is at the discretion of the judge but the discretion is almost always exercised in favour of the claimant in these cases.  I think you should stand your ground and don't give even the slightest penny away Another judgement against them on this issue would be very bad for them and they would be really stupid to risk it but if they did, it would cost them far more than the interest they are trying to save which they will most likely have to pay anyway
    • Yep, true to form, they are happy to just save a couple of quid... They invariably lose in court, so to them, that's a win. 😅
    • Your concern regarding the 14 days delivery is a common one. Not been on the forum that long, but I don't think the following thought has ever been challenged. My view is that they should have proof of when it was posted, not when they "issued", or printed it. Of course, they would never show any proof of postage, unless it went to court. Private parking companies are simply after money, and will just keep sending ever more threatening letters to intimidate you into paying up. It's not been mentioned yet, but DO NOT APPEAL! You could inadvertently give up useful legal protection and they will refuse any appeal, because they're just after the cash...  
    • The sign says "Parking conditions apply 24/7". Mind you, that's after a huge wall of text. The whole thing is massively confusing.  Goodness knows what you're meant to do if you spend only a fiver in Iceland or you stay a few minutes over the hour there.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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MJ versus A&L ***WON***


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In the litigation section http://www.consumeractiongroup.co.uk/index.php?option=com_content&task=view&id=138&Itemid=82

 

 

I think you already have a link to the Moneybox programme transcript from last year when A&L said they would not go to court, but would not pay unless a court claim was taken out. If not let me know as I think that is relevant to wasted costs too.

 

EDIT - here it is just in case.http://news.bbc.co.uk/1/shared/spl/hi/programmes/money_box/transcripts/10_06_06.txt

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It was an absolute pleasure to be able to help in some small way Mimi !

 

Its about time you were on the receiving end.

 

You give so much of your time energy and advice to everyone else

 

alice x

 

hope its almost sorted now

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It's what CAG is all about alice-rose and it's nice to see newbys entering into the spirit of it. Thanks from me too.

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Thanks Caro ... I'd already looked on that page and didn't spot the link:rolleyes:

 

Incidentally, both Bankfodder and GaryH have produced instructions on how to apply for wasted costs. In GaryH's, he states it costs £35 to do it "formally" on an N244 document.

 

Not quite sure whose ideas to follow. It appears Bankfodders is the most recent, but GaryH's has been "upated".

 

Links here :-

Gary's : http://www.consumeractiongroup.co.uk/forum/lloyds-bank/65921-application-costs-updated.html

 

Bankfodders :

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/85726-wasted-costs-order.html

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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If you can't find the notice of issue then fill in an N225 -

http://www.hmcourts-service.gov.uk/courtfinder/forms/n225_0406.pdf

 

I used an N244 to apply for costs in my Lloyds claim becouse many courts would insist on the application notice and the fee - I.e a "formal" application.

 

Since I posted that the other one has gone up in the templates library, so I would suggest you use the template one.

 

The good thing about the "informal" template one is that its completely risk and stress free - just attach it to your request for judgement and the judge can grant it if he see's fit to or ignore it if not, either way you haven't lost anything.

 

With an N244 it costs money and also your application will probably get listed for a hearing. IMO there is more chance of success by applying formally but its also more hassle. In fact the bank could even decide to turn up and defend it, as Barclays did last week.

 

It may well be that when you send the letter the court write back and insist on a proper application, as many do, so if thats the case you can decide then whether you want to pursue it or not.

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Great info. Gary ... many thanksicon7.gif

 

SIL has just rung to say it's definitely not in her originals pack and I'm sure myself that I didn't see this. Wonder how many others haven't had it ... Alice hasn't for one (at the stage she's at anyway):rolleyes:

 

I'll use the form you've sent. It's obviously OK to submit this to judge even though A&L haven't agree to settle? I'll change the letter wording to suit if yes.

 

Few questions re. the form :-

 

"If the defendant has given an address on the form of admission to which correspondence should be sent, which is different from the address shown on the claim form, you must tell the court"

Had no Form of Admission/Claim Form ... should I do anything?

 

"Amount of claim as admitted (including interest at date of issue)" : It hasn't been admitted as such, does this matter? Presumably this is charges amount with 8% interest added?

 

"Interest since date of claim (if any) : Presumably daily rate total amount?

 

"Period from .............. to ..... " : From date of issue to today's date?

"Rate" ...... % : Daily rate %

 

Is it OK to say you want to be paid "immediately"? Just thinking that, if I'm also enclosing a Wasted Costs Order, should I give the judge a bit of time and fill in the "in full by" section instead.

 

Also, what about the AQ SIL paid for ... I thought this was re-claimable?

 

Sorry Gary, it seems to be never-ending at the moment:rolleyes: Best you'll be glad to see the back of me when it's all over! At least this will also hopefully help others when they get to this stage.

 

Many thanks in anticipation of yet more help!

 

Mimiicon7.gif

 

 

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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SIL has just rung to say it's definitely not in her originals pack and I'm sure myself that I didn't see this. Wonder how many others haven't had it ... Alice hasn't for one (at the stage she's at anyway):rolleyes:

It comes attached to the stamped N1 when the court returns a copy to you - you may not even get one for MCOL claims I suppose, I'm not sure. The N225 is fine though.

I'll use the form you've sent. It's obviously OK to submit this to judge even though A&L haven't agree to settle? I'll change the letter wording to suit if yes.

On the wasted costs letter? Yes thats fine.

Few questions re. the form :-

 

"If the defendant has given an address on the form of admission to which correspondence should be sent, which is different from the address shown on the claim form, you must tell the court"

 

Had no Form of Admission/Claim Form ... should I do anything?

Ignore

"Amount of claim as admitted (including interest at date of issue)" : It hasn't been admitted as such, does this matter? Presumably this is charges amount with 8% interest added?

The total amount of the claim including interest at the time you filed it

"Interest since date of claim (if any) : Presumably daily rate total amount?

The daily rate as was specified in the POC x the days since the claim was issued.

"Period from .............. to ..... " : From date of issue to today's date?

Yep

"Rate" ...... % : Daily rate %

8%

Is it OK to say you want to be paid "immediately"? Just thinking that, if I'm also enclosing a Wasted Costs Order, should I give the judge a bit of time and fill in the "in full by" section instead.

Immediately

Also, what about the AQ SIL paid for ... I thought this was re-claimable?

Include that in the "Court Fees" section

Sorry Gary, it seems to be never-ending at the moment:rolleyes: Best you'll be glad to see the back of me when it's all over! At least this will also hopefully help others when they get to this stage.

 

Many thanks in anticipation of yet more help!

 

Mimiicon7.gif

 

 

Please remember to DONATE! Help CAG keep up the fight!

 

 

Any advice or opinion is offered informally & without liability. Use your own judgment and if in doubt seek advice of a qualified and insured professional.

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Gary, you're a gemicon7.gif

 

There may be a few more questions when I get stuck into the wasted costs tomorrow afternoon:rolleyes:

 

Many thanks, as always.

 

Mimi x

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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This is probably a really stupid question, but I've reached a stumbling block on trying to copy the "settled cases" into Excel. Spent the last half hour trying to do it and getting really frustrated:rolleyes:

 

Cannot seem to get the text copied within the "box" ... how do I get rid of the box outline and copy the text? Can anyone help please?

 

I'm OK with Word, but this is beyond me and don't want to spend endless hours trying to work it out and getting nowhere!

 

Many thanks,

 

Mimi

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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I've just printed it straight from the litigation section with no problem, but I don't have a box on mine. You shouldn't need to copy it at all - just print.:confused:

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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Only quering this Caro as it's suggested in Bankfodders link that the names be taken out, so I wanted somehow to "move" it to Excel to improve the quality and take the names column out.

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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Hi Mimi,

I found you, x x x

Ive just been reading your threads, well most of them.

I havent applied for wasted costs yet, do you think i should, ive just done so much work up to now.

If there us a quick, simple, outlay that i can use, then i will, if yoy can let me know, will be grateful,

See you soon,

Nappy xx

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Hi Nappy, good to see youicon7.gif

 

Just trying to finalise wasted cost papers tonight. I have to change the templates on here slightly as they're for settled cases and mine isn't quite yet:rolleyes:

 

Here's the link which should tell you all you need to know :-

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/85726-wasted-costs-order.html

 

I'd go for it Nappy ... you've probably spent a small fortune, like me, but I do believe you have to be "conservative" with your preparation time.

 

Mimi x

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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Just catching up with your thread. Wish I had done this before sending off my request for judgement on Monday.

I think I will send off the papers for wasted costs tomorrow, and deliver them personally, asking that they get considered along with my request for judgement.

 

Totally agree with you that it is unacceptable that you have to go though all this sh1te just to get your money back!(excuse my french).

 

Best of luck to you.

 

vincymum:-)

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Yes, good idea to get them in ASAP I'd say. Best of luckicon7.gif

 

I'll report back later on here when (hopefully) I'll have sorted out any questions with the help of the mods. SIL coming over at 1pm so must have it all ready them.

 

Mimiicon7.gif

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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SIL just delivered Judgement Form to the court, together with wasted costs papers (thanks Gary for all the help icon7.gif). Unfortunately she got the rather unhelpful court clerk who told her it would be "up to the judge" whether or not she has to attend court next Wednesday:rolleyes: Strange that, when she rang the other day and got one of the helpful girls, she was told that it wouldn't reach that stage. This guy seems to take great pleasure in getting you worried.

 

Incidentally, our local court does not allow "McKenzie Friends" to go actually go into the court room ... apparently some do and some don't.

 

SIL mentioned the postal strike and the fact that the hearing's scheduled for next Wednesday and was told to ring on Friday afternoon to ask what stage it's all at. So the saga continues ....

 

I suppose whatever happens, it'll all be over this time next week:rolleyes:

 

Will update on Friday, though it'll probably just be to let you all know she has to ring again on Monday!

 

Mimi

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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Well done again Mimi

 

for getting through that last minute panic.

 

I'm sure your SIL won't have to attend Court,

 

but if she does,

she'll have you by her side

to guide and advise her -

and what more could anyone ask for !!!

 

 

alice x x x

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Cheers Aliceicon7.gif She's not very happy that I can't go in with her though, I was banking on this if gets to court, if only to calm her nerves, as can't see she'll have to say much:rolleyes:

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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Oh no -

I read through your post, but somehow missed the mckenzie friend bit -

Its amazing that each and every court is different.

which is why i think its always important for each and everyone of us to ring up our local court, whenever we have any doubts.

there is just no 'blanket' answer to the questions

 

can you not go in at all then,

not even as a friend for suport (without speaking) ?

 

alice x

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No chance apparently, he had great delight in telling SIL:rolleyes:

 

Another point I forgot to mention is that he was insisting she must have had the Judgement Form and she in turn insisted she didn't. He said that she must have applied online then, which is why many of us will NOT have it. I used GaryH's link above ... the N225 form, which is just about the same.

 

Mimi

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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Oooohhh dear .....

thats a little worrying Mimi

 

I applied on line like you

and I didn't receive a Judgment Form

 

when exactly are you supposed to receive it.

 

it looks quite likely now that I may need to

complete a Judgment form if the Alliance & Leicester

don't conform to the Judge's instructions.

 

Where do the Judgment Forms come from

do we have to pick them up from our local court ?

 

Oh, yet another panic to deal with !

 

hey ho

 

alice in wraggeland

 

xxx

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