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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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MJ versus A&L ***WON***


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keep going Mimi Jane - just keep thinking of the added wasted costs:D :D

 

 

jan:)

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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Yeah ... another letter sent to Wragge ... another £6.75icon10.gif

 

x

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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Good to see you here eyeballicon7.gif

 

Many thanks for that ... I may well need it:rolleyes:

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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Good to see you here eyeballicon7.gif

 

Many thanks for that ... I may well need it:rolleyes:

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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MJ - any updates? sounds like we are still 'neck & neck'!! Still no court bundle from Wragge - another daft offer & my favourite yet.... a cover letter saying that they have replied to my default judgement request stating that a copy of their response to the judge is enclosed - guess what? No letter enclosed!! lol! Even the lady at the court said that they didnt seem to know what they where doing!

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Hi there,

 

I love it ... what incompetenceicon10.gif

 

Sent a second "nudge" to Wragge by email and R/Delivery on Friday and taken a copy down to the court. Also enclosed with the court copy a copy of letter sent to the judge asking for judgement by default which I've never had a reply to (I wrote this nicely on the copyicon12.gif) , together with a copy of the judge's Order. Wrote "Urgent" on the envelope.

 

Plan to ring the court mid week to see if any progress and will probably ring Wragge (not sure yet).

 

Keep me posted and I'll regularly update on here.

 

Mimi

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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Yes, will do, though I'm sure I'll get the same dour voice telling me how they're weeks/months behind and it's still in the envelope, so can I ring back in another week:rolleyes:

 

Mimi x

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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hi im claiming £3400.00 and got cheque back for £995.00 i sent cheque back and now awaiting court date. you were saying about your interest well i havnt claimed for mine is it too late. im a bit confused how to do it

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You're entitled to add 8% statutory interest at the court filing stage and, as far as I know, it should be added then. Some people claim for compound interest, i.e. they try to claim back the same rate of interest the bank charges them (something like 27%), though this is quite complicated and sometimes unsuccessful I gather.

 

I'm really not sure if you can add interest on at this stage. I'd recommend ringing the court up to ask them, unless anyone else can adviseicon5.gif

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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Just had a call from my SIL ... she had a note through her letterbox late pm today (when she was out) to say there's a letter that she has to sign for at the P/O. She's not expecting anything and can only think it might be something from either Wragge or the court:shock:

 

Very weird time for the Royal Mail to deliver anything ... no second post on a Saturday any more, so what's going on:confused:

 

Also, only sent latest letters out on Friday (though emailed to Wragge as well) so, if it something relevant, someone's working very quickly and it would have to be Wragge I think as delivery to the court was late Friday.

 

Probably nothing at all to do all this, but you never know:rolleyes: Can't wait 'til Monday ... I'll report back.

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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Thanks both ... just tried to ring and she's not there, perhaps she's gone down to the Post Office:rolleyes: Can't remember if she's at work this morning, don't think so. Left a message for her to let me know ASAP.

 

Will report back as soon as I know. Whoops, sorry, just realised that by posting this you probably think I know what it is:rolleyes:

 

Mimi x

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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False alarm everyone ... turned out to be something from the Social Security:rolleyes: I'll ring the court tomorrow/Wednesday and (nicely) try and get over to them that there's really no need for this to go to court and they ought to get their a***s into gear and prioritise a bit more.:rolleyes:

 

Loathe to ring Wragge's and start haggling at this stage, as the full amount is probably not far away if the court do their job in time and get them to pay up. Soooo frustrating ....

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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Just rung the court again (as suggested by them last week) to find out if/when the judge is going to reply to request for judgement by default letter.

 

I was told that all bank charges cases are being referred to another District Judge, who is with them today and will be going through them all (hopefully:rolleyes:) this afternoon. Apparently, if I ring back tomorrow, they should be able to let me know what's happening, i.e. if I'll get a reply or if it's court in two weeks' time.

 

I'll report back tomorrow ...

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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Thanks Aliceicon7.gif

 

Don't keep those fingers crossed for too long or it could severely impair your wall papering capabilities and we can't have that.icon10.gif

 

Mimi x

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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gosh Mimijane - yours seems to be the longest story- they certainly are dragging their heels on yours . I bet you will be so relieved when it is over - sometimes I think it backfires on them when they think we will buckle because it goes on so long - sometimes it does the opposite and makes you more determined.

 

 

Jan

Please note I am not an expert - I am not offering opinions or legal help - Please use all the information provided on the site in FAQ- step by step instructions and library- thanks Jansus:)

http://www.consumeractiongroup.co.uk/forum/images/icons/icon1.gif

offer from A&L 24/8/07 - after case stayed

 

"What makes the desert beautiful is that somewhere it hides a well." - Antione de Saint Exupery

 

 

PROUD TO BE AN ORANGE

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hi mj

can you

summarize you claim in one post,every time i start reading it i get side tracked by links on your thread

thanks

 

jono

 

 

 

 

Sorry, no can do, it would take me far too long:rolleyes: Longer than it would take you to read through the thread I would thinkicon12.gif

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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gosh Mimijane - yours seems to be the longest story- they certainly are dragging their heels on yours . I bet you will be so relieved when it is over - sometimes I think it backfires on them when they think we will buckle because it goes on so long - sometimes it does the opposite and makes you more determined.

 

 

Jan

 

Agreed, it's quite terrifying for a while, but you do become stronger as time goes on, as we all know (not that all the "fright" goes away though:rolleyes:).

 

I've only ever had the one offer (near the beginning) and, yes, it does seem to have taken for ever ... getting on for 8 months now:shock: Whichever way it goes, it will all be over by 2 weeks today:shock:

 

Mimi x

A-Z CAG links to all documents you'll need for

your claim

(Thanks to Michael Brown for all his efforts)

 

http://www.consumeractiongroup.co.uk/forum/consumer-forums-website-questions/53182-cant-find-what-youre.html

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