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Defaults on an overdraft removal

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We had two business accounts one personal account with Barclays, they asked us without reason to close them in one week, we couldn't, they amalgamated them with a combined agreed overdraft of approx £1912, then gave them to a debt collection agency. The account is now settled, but the default still remains, we just want to get this default OFF, nothing else, have sent the first Surlybonds letter 10 days ago, nothing from Barclays.


If they don't reply then what? Any help greatly appreciated

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