First direct logistics

[smashedbobo]

Hi hope someone can gleen some light on this one. My ex has had a postcard from First direct logistics. It says they are trying to deliver a parcel but are awaiting instruction from him. He has rung the number but was on hold for 40 minutes. In the end he put the phone down. Could this be a DCA using one of there tactics to try and get you to call them. Their number is 0800 072 0723. I have tried to ring it myself and i keep getting a message. you are in a queue. all our operators are busy. Seems odd to me that a delivery company would be so hard to get hold of.

[MattyH]

First Direct Logistics Limited - MoneySavingExpert.com Forums

 

Found some info on Money Saving Expert.

 

HTH

 

Matt

[kentish]

My mum received a card after the delivery person would not give her a package addressed to me. I no longer live at that address, which is in Kent.

 

She was given the card and told i needed to call the freephone number. When she called, she was asked to give them my phone number, which she fortunately did not do but called me to let me know.

 

Fortunately for me I searched for the company on the website and now not not to call them or give them any details!

 

Does anyone know where this can be reported to, to ensure this is taken further?

I certianly do not want them hassling my mother on a daily basis...?

[lemma1968]

Two choices....bin it, or keep it and tell him to report them to the OFT so they can lump it in with the rest of their complaints of bad practice.

[smashedbobo]

Thank you. done

[diskmandave]

Hi hope someone can gleen some light on this one. My ex has had a postcard from First direct logistics. It says they are trying to deliver a parcel but are awaiting instruction from him. He has rung the number but was on hold for 40 minutes. In the end he put the phone down. Could this be a DCA using one of there tactics to try and get you to call them. Their number is 0800 072 0723. I have tried to ring it myself and i keep getting a message. you are in a queue. all our operators are busy. Seems odd to me that a delivery company would be so hard to get hold of.

 

It's a con job! Basically you 'phone them, confirm all your details and they deliver you a letter from a debt collection agency!

 

Regards, Dave.

[diskmandave]

Does anyone know where this can be reported to, to ensure this is taken further?

I certianly do not want them hassling my mother on a daily basis...?

 

TS's, OFT. Send harassment warning notice, send harassment by telephone letter..... Just a few..

[Paid Up]

I have found a good way to prevent this type of thing is to pay my debts as they fall due.

It seems strange to me that people get into debt and then complain when they don't pay the money back and get chased for it. It's quite funny really.

Borrow money- pay it back. Simple.

 

I don't work for a debt recovery company, or have any ulterior motive. I am just a little bemused as to why people feel they can run up debts and not have to pay them back.

Or even, borrow money and leave the address without letting the creditors know, leaving family to clean up the mess and deal with irate people on the phone and enough mail to wipe out an entire rain forest.

[Kazzie]

I have found a good way to prevent this type of thing is to pay my debts as they fall due.

It seems strange to me that people get into debt and then complain when they don't pay the money back and get chased for it. It's quite funny really.

Borrow money- pay it back. Simple.

 

Well done you, life has obviously been kind to you in that you've always been able to follow what seems such a simple formula.

Unfortunately for many others things are not always as simple as that.

 

"The best people are born wise. Next come those who grow wise by learning: then, learned, narrow minds. Narrow minds, without learning, are the lowest of the people."

[42man]

The troll is back...

[ODC]

I have found a good way to prevent this type of thing is to pay my debts as they fall due.

It seems strange to me that people get into debt and then complain when they don't pay the money back and get chased for it. It's quite funny really.

Borrow money- pay it back. Simple.

 

I don't work for a debt recovery company, or have any ulterior motive. I am just a little bemused as to why people feel they can run up debts and not have to pay them back.

Or even, borrow money and leave the address without letting the creditors know, leaving family to clean up the mess and deal with irate people on the phone and enough mail to wipe out an entire rain forest.

Things must be slack with the DCAS as they seem to be spending a lot of time on here pontificating and spouting the usual DCA propganda. Good for you Paid Up. Lets hope you never experience Unemployment. Ill Health or a broken marriage.

[rory32]

PLEASE DON'T FEED THE TROLL

[Paid Up]

It's easy to attack a person isn't it?

Why attack me as a person?

 

I am not a troll, nor do I work for a debt collection agency.

 

I am a single parent (broken marriage through DEBT!), working, but also claiming benefits, so all of your assumptions that I am 'well off' couldn't be further from the truth.

 

Rather than attack a person for stating a fact, why not just think?

 

The truth hurts. All I did was state the truth- rather than think about the statement you attacked the person, which really is kind of low.

[spamheed]

So if I pop along to your house and demand £20k, you're going to pay up without question right????

 

 

Especially if I clarify the debt by making reference to a 12 year old debt that you have no knowledge of?

[Paid Up]

I have never had a £20k debt, so I doubt anyone would be popping along to ask me to pay one.

 

So, what you're saying is, that all these people getting cards from First Direct have never borrowed money, which they haven't paid back, and then failed to tell their creditor where they live?

 

If that's so, then obviously First Direct have no right to ask for money.

 

On the other hand, if a card comes through because a person *has* borrowed money and *has* failed to pay it back, then exactly what do you suggest the creditor does?

Why would anyone think they can borrow money and not have to pay it back, and then be appalled that they are being asked for it?

If you leant someone money, would you not want it back?

 

I am not a debt collector- I am just a person who has been 'stung' by someone else who felt they had the right to borrow money and not pay it back.

 

How does this affect all of your families? Do they enjoy the stress associated with the 'situation' you found yourselves in through no fault of your own?

 

What is it? They sent you a credit card, so it's their fault? They offered you a loan, so it's their fault?

I get offered them to. I just say 'no'- rip it up & throw it away.

Does that mean that I live a 'basic' life with a 'basic' home? Yes.

It also means I don't have debt collection agencies chasing me for money. I suppose we all have choices to make- but they are our choices. And as much as I cannot complain about my basic standard of living because that it is my choice- a person who has chosen to get into debt (you had to sign a loan agreement right?) should not then moan about the consequences of their actions.

[lemma1968]

You are clearly operating under a misunderstanding here.

 

The original poster does not owe the money. It is something that has come for her ex. She does not want to contact them because she does not want these people turning up at her door if they are a DCA.

 

I know the situation with this particular poster because they are related to me.

 

DCA's harassing other people in order to sort out a debt owed by someone else is not on. The poster and the ex are still technically married, the poster knows northing of this debt as such and did not benefit from it, so she wants to ensure she is not going to be landed with it or the problems that follow.

 

This is not debt evasion or avoidance - ITS NOT THEIR DEBT

 

COMPRENDEZ?

 

 

Oh, amd one other thing - DCA's expect us to operate within the law - THEY MUST DO SO ALSO.

 

The tactic being described is unlawful!

[spamheed]

The point is clearly wasted on the pedantic

 

A person, no matter who they are, no matter what their status, whether they are ignorant of a debt or alleged debt (as the case may be) or not has the lawful right to establish that the person (or persons) attempting to collect the debt have the legal right to do so.

 

If this wasn't the case, then anyone could simply contact a debtor (obviously not you because you wouldn't be soooooo stupid to get into debt) and demand payment of the debt. and reading from these pages, this situation is alarmingly common.

 

Whether the debt exists or not is not the case, it's whether the person (or persons) are legally entitled to collect it, if they aren't, then they should return it from whence it came and let the legal owners act in the correct manner

 

The mechanisms to establish the legal ownership of debts are already in place BY LAW, so why would it be deemed as incorrect not to use them

 

Denying people their legal rights is against the law. so why, as you are condoning, should DCA's be allowed to break the law?

[Allwood]

what about an elderly person recently took her own life because she was harass for money by debt collectors that she did not owe to them!!! She was a pensioner and a granny what about her children and grandchildren who have lost a very dear parent and grandparent because mistakes were made by DCA's and they would not give up chasing her.

[Paid Up]

I did not address my response to any individual- including the original poster. Nor did *I* direct any personal attacks against any individual poster.

If anyone has read it that way, that's their problem to own.

 

I have never commented on the 'legal right' of any debt collection agency.

 

It is, however, against the law to take out credit and not pay it back. It's called fraud. Funny how we have to look at everyone *other* than the debtors here isn't it?

Only confirms what I thought already.

 

 

As for the poster who has had a crad through for her estranged husband- I am in a similar situation. So why on earth would I direct any negative comments to them?

 

I had a card through from First Direct Logistics regarding my ex. I found this site because the card looked suspect- I googled it, and this site came up.

 

Yea, it's pretty awful to look at the possibility of losing your home because you married someone was was stupid enough to get into debt *that they could not afford to pay back*. (I get into debt too. I pay it back. That's the difference)

It is unfortunate that some irresponsible people rack up debt and leave their families in the 'poop'.

All I can say is that HFO were very nice to me especially when I told them where my ex was.

 

As for responsibility for the debt... did you sign anything? If not then you're pretty safe. My ex's debt is all on credit cards, in his name alone, from which I had no benefit. So, no, legally they cannot chase me. Doesn't stop them coming after my ex's half of the equity in the family home though. What do they do, leave me with two walls and half a roof?

 

The law, when it comes to debt, and in particular *avoidance* of paying debt, sucks big time.

 

As for DCA's chasing people who do *NOT* owe money- well that is obviously wrong, and at no point have I ever condoned that. I feel I have nade it quite clear that my opinion is that DCA's have a job to do to chase debtors that are refusing to pay back money they owe. Simple.

[ODC]

I did not address my response to any individual- including the original poster. Nor did *I* direct any personal attacks against any individual poster.

If anyone has read it that way, that's their problem to own.

 

I have never commented on the 'legal right' of any debt collection agency.

 

It is, however, against the law to take out credit and not pay it back. It's called fraud. Sorry but what part of The Fraud Act do you get that from. Its Fraud only if you take out a loan with the intention of not paying it back.Funny how we have to look at everyone *other* than the debtors here isn't it? Although you SAY you do not work for a DCA your mantra seems so similar its hard not to draw the obvious conclusion.

Only confirms what I thought already.

 

 

As for the poster who has had a crad through for her estranged husband- I am in a similar situation. So why on earth would I direct any negative comments to them? So you say

 

I had a card through from First Direct Logistics regarding my ex. I found this site because the card looked suspect- I googled it, and this site came up.

 

Yea, it's pretty awful to look at the possibility of losing your home because you married someone was was stupid enough to get into debt *that they could not afford to pay back*. No-one sets out to get into debt, most people on here except for you obviously have got into debt for a number of reasons no of which could be classed as 'stupid'. I did not ask for my company to fold, I did not ask to have a serious medical condition nor a marraige breakup as many on here have suffered.(I get into debt too. I pay it back. That's the difference)Would that we were all so lucky as you

It is unfortunate that some irresponsible people rack up debt and leave their families in the 'poop'.

All I can say is that HFO were very nice to me especially when I told them where my ex was.Well that just goes to show their is an exception to every rule. Read the numereous threads on here to see the real 'caring' and 'not so nice' side of HFO

 

As for responsibility for the debt... did you sign anything? If not then you're pretty safe. My ex's debt is all on credit cards, in his name alone, from which I had no benefit. So, no, legally they cannot chase me. Doesn't stop them coming after my ex's half of the equity in the family home though. What do they do, leave me with two walls and half a roof?

 

The law, when it comes to debt, and in particular *avoidance* of paying debt, sucks big time. Thanks for the confirmation

 

As for DCA's chasing people who do *NOT* owe money- well that is obviously wrong, and at no point have I ever condoned that. I feel I have nade it quite clear that my opinion is that DCA's have a job to do to chase debtors that are refusing to pay back money they owe. Simple.

It happens and you KNOW it happens. There is nothing wrong with people excercising their LEGAL rights under the CCA. Similarly there is nothing arong with a DCA excercisng their Legal rights assuming of course they have Legal rights such as an executed agreement and deed of assignment.

[spamheed]

Nobody's disputing the right for a creditor to resolve outstanding debts, it's the HOW, and the WHO and the WHY

 

ie WHO they employ to collect their debts and HOW they do their business, HOW they train their staff to be obnoxious and deliberately avoid anything "off-script", HOW and WHY they hound people to the point of suicide as mentioned earlier in this thread

 

HOW the people they use flout the laws that have been implemented to protect the public from the unscrupulous people who thrive in this area. HOW and WHY they deceive and lie and prey on those who aren't aware of their legal rights, how they attempt intimidation and worse.

 

I think You'll also find that there are repeated denouncements throughout this forum regarding the practice of deliberate debt evasion.

 

Why people get into debt? there are thousands of reasons, how they cope with the debt, thats down to individual circumstances,

 

What if the person then falls further, ie loses their job, becomes unwell and simply hasnt the available monies to pay the debt, what then?

when you can pay, you're a valued customer, when you get problems, you're ****, is that how it goes?

 

I'm glad I don't live in your little world

[smashedbobo]

Right, now then. Paid up. As it happens all my own personal debts are paid up. I have worked bloody hard to get to this point. I appreciate your views and opinions. I came on here for advice about a debt collection agency using tactics that are under hand. And as it happens i am also helping my ex get himself sorted. Neither of us wanted to be in this situation. But we do take some of the blame for it happening. If you want to view your opinions then thats fine. But would you mind starting your own thread so everyone can join in instead of hijacking mine. Thank you

[smashedbobo]

And before you jump in with both feet paid up i am more than willing to pay what i owe. As i am doing. But i will pay the original creditor the amount i owe. Not a complete stranger that can pull a figure out of nowhere that bares no resemblance to my statements. The same goes for ex.

[smashedbobo]

Oh sod it, i actually know someone who is a partner in a very well known DCA. I am not going to mention names. But let me tell you when he told my ex how his company operates it scared the living crap out of me. He told him how much he pays for the debts and also about the way hegoes about his business. It was truly frightening. Neither i or my ex borrowed money from any DCA. I got the money from the bank and the bank i will pay. No one else.

[Paid Up]

If people have the *intention* of paying their debts back why do they fail to provide a forwarding address to the creditor and then think it's clever to change their telephone numbers?

 

Again, you insist on personal attacks and insist I work for a DCA, which I have said I do not.

So, now you resort to saying I am lying because you can't accept the truth?

 

My company folded in June 2006. My marriage had already broken down and I was in the middle of a divorce. Yea, I am soooo *lucky*. I am not posting that for sympathy, because I really do not want it. I just don't think that using bad personal circumstances as justification for debt is not always the case. (obviously, I do not know your situation, so that is not directed at you)

 

As for DCA's. If the bank had been paid back in the first place, they would not have sold the debt on would they?

 

Smashedbobo, I have not directed any comments at you personally. I am really genuinely pleased for you that you have managed to get through what must have been a horrendous time- and that shows great strength.

I am also really disgusted that a DCA has now started chasing you for money which you do not owe.

Again, my comments were not directed at people in that situation, but rather generally to state that I understand why DCA's become involved when people are deliberately avoiding their debts.

 

As far as I am aware this is a public forum, and when a thread is started, it is 'public'. It's an unfortunate fact of posting on a forum that you have to take the good with the bad. If you see mine as 'bad', then you are quite entitled to ignore me. I won't be offended in the least.

 

I do not mean any offence to you, or any individual here. I haven't attacked anyone here. I have merely stated my opinion based on my own experiences of being severely affected by debt.

 

I can see some here think I live in a happy 'little world', but those people are making assumptions which couldn't be further from the truth.

I have been dealing with this for 15 years now- personally, and NOT because I am on the 'other side' which is being continually stated by some on here, even though I have clearly stated that I am not working for a DCA.

 

Debt destroys lives. I am sorry if I have caused personal offence because that was not my intention. I have not personally attacked any individual on here despite being attacked myself.