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    • Hobnail you don't know Elms too well yet. I am surprised that they got as close as they did to adding up to 30. I think the poor dears get confused because most other letters they send out are to give 28 days notice. They even  have difficulty with their two times table and often consult with the char lady to confirm that 2 plus 2 equals 4.  Just act on the notion that they are total numpties and you won't be far out.
    • To carry on from the above post it may be helpful to go through their WS using their numbers. 9] motorists do NOT accept the contract when entering the land. First they have to read it and understand it and then they realise that a] "No stopping" is prohibitive and cannot offer a contract. b] the signs around the bus stop do not mention who issued the No Stopping signs so it could not have been issued by VCS since the IPC CoP states that their signs should include the IPC logo and the creditor be identified.  10]There is no mention of £100 charge for breaching the No stopping request or if there is it is far too small to read even for a pedestrian. 11] no matter how often VCS say it, it is NOT a contractual clause   22]" the claimant has given the Defendant its contractual licence to enter the site". No it hasn't. This is a road leading to the airport. All sorts of people are going to the airport-travellers, taxis, fuel bowsers, airport staff, companies delivering food and drink for each aircraft, air traffic controllers, buses. It is absolutely ridiculous to attribute VCS wth any sort of permissions. The land owners yes, but not VCS . There can be no sort of analogy between a car park and a major thoroughfare where VCS have no place as it is not relevant land.   23] there can be no contract as there is no offer only a prohibition. And it is not relevant land no matter how Mr Walli attempts to prove otherwise. 25] VCS may have won a few times but none quoted was on an airport covered by the RTA and its own Byelaws. They also have lost more cases than they have won using their prohibitive signs. 26] First one has to consider if there is a contract. Is it relevant land? No. Does a valid contract exist betweer VCS and Peel? NO.  27] the signage at the bus stop may show the conditions ie  no stopping, and restricted zone but not the terms ie is there a charge for stopping and who is the creditor. The last section of the sign is illegible  29] already stated that a WS between VCS and peel is not a valid document 31] it will need more than the Claimants feather to outweigh the case against the Defendant no matter who was driving. 32] there is no law of agency involved. This is not a case of employer/employedd relationship. VCS are muddying the waters because they have no way of transferring the driver's liability to the keeper 33] this a red herring. There is no list of highways at all  on the Highways act 1980 so this is a deliberate strategy to debunk the fact that this road is not relevant land. VCS are put to strict proof that it is relevant land not covered by the Road Traffic Act nor by Byelaws. 34] there ican be no comparison between a railway station and an airport. Totally fatuous analogy.  35] yes the landowners can bring in their own terms but what the cannot do is overrule Byelaws and the Road Traffic Act. 39] surely the paralegal cannot be that ignorant of PoFA. If Bye Laws are involved then the bus stop is not relevant land and so the specious argument about FGW is rubbish   36] what on earth is he talking about with Permits. There is no mention of permits on the signage and even if there were  would it mean that Permit holders were allowed to stop on No Stopping roads? There are enough examples on CAG to counter act their idiocy on continuing charging the extra £60   46] VCS had NO reasonable cause to apply to the DVLA for the Defendants details. No valid  contract with the landowners No stopping is prohibitive therefore cannot form a contract the event happened on a bus stop over which VCS has no jurisdiction the signage either does not show that there was a charge of £100 for stopping, or the font size was too small for a motorist to be able to read it  the signage does not show the Creditor which fails the IPC CoP so not valid the WS contract does not appear to authorise VCS to pursue motorists to Court Given all these factors it seems that VCS have breached the GDPR of the Defendant quite substantially and it would appear right that an exemplary award is made against VCS in the hope that they will drop all further cases at Doncaster airport where they are pursuing motorists on non relevant land.   48] what is this guy on? You weren't in a car park you were on a bus stop 59] this case is totally without merit. I am not surprised that the paralegal will not be turning up. Some statements are pretty close to perjury and others are designed to mislead or misdirect. None of the analogies seem appropriate or relevant. Could have been said in at least half the time without the repetition and trying to make a case where none was there. One particularly bad example of misdirection was in the photographs. The Clearway sign shown near the bus stop is very unclear  unlike the Clearway sign two photos before it which may well include terms and conditions. The one by the bus stop is totally different.      
    • just type no need to keep hitting quote...   your defence doesnt need any return of docs.. carefully read what has been posted here and in the other threads i pointed to in your old thread merged here too.   redwood/harwood or STA or brachers.   just use our enhanced google search box.   uni fees is useful too.   this guy is just in front of you    
    • Tech firm CEO Jeff Lawson warns bosses not to make hasty judgements about their employees.View the full article
    • I have just spent last few hours registering and signing up and filling in all the details.   Below is a POC I have drafted.   The defendant is a parcel delivery company DPD (UK) LIMITED On 09/08/2021 the defendant agreed to deliver the claimant's parcel containing a PlayStation 5 Disc Version value £530, to an address in the UK. The delivery fee of £7.79 was paid by the claimant. Parcel tracking number: ???????? Parcel reference no: ????????? The defendant failed to deliver the parcel and have reported it as lost on 20/08/2021. The defendant refuses to refund the full value of the item and the delivery fee. The claimant seeks £530 being the value of the item, £7.79 delivery cost and legal fees.        (Sorry for being stupid but this POC is supposed to go where it says    " Claim details Why you believe you’re owed the money: " right? Reason why I'm asking is because I don't see anywhere it specifically says what are your particulars of claim)   Tomorrow being the 15th day, I will be ready to click it off (assuming the POC is ok)    I have read a few more hermes/packlink etc stories where they were resolved and gives me hope I will regain my lost money.  Will carry on reading up as much as I can.  
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Bit of Advice Please?

The Penguin

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Hi everyone - just discovered this brilliant site today. Thank you to everyone who has put on such helpful information.


I am currently in the process of requesting charges and overdraft interest back on behalf of my Mum. However, after reading through a lot of this site today am now a bit concerned I haven't been doing things right!


Having received all of her statements for the last six months, My Mum highlighted all of her overdraft charges and all of the interest she has had to pay over the years. I then totalled these up on a spreadsheet and she hand delivered a letter to the bank (We used the template from the Thisismoney site) along with a copy of the spreadsheet. We then received back what I now know is the standard response from Colin Langdale.


After the 14 days had passed from the original letter we had only received the standard letter from Colin, so we sent another one (again from the Thismoney site) saying we weren't satisfied with the response and we were "looking forward to a full response to our letter within seven working days or we will commence court proceedings". This letter was sent recorded on 12th April and we haven't heard anything back to date.


My concerns are now however that most people apear to write a different letter in response to Colin's standard one and that they give 14 days? Wondered therefore whether we need to write again including more things in the letter re the claim and also to extend the time frame so that if it does go to Court we have been reasonable in allowing a timeframe for them to respond? We don't however want them to think that we are not serious about pursuing it through the courts (though would be happy if it didn't get to that!)


Also, we were under the impression that all overdraft interest could be claimed and this is therefore in our claim, having read more on this site (wish I had found it sooner, as feel a bit of an idiot now!!) it appears that is only interest on the unauthorised overdraft that can be claimed? Is my understanding correct on this?


My Mum has months in which she has not recived charges for going overdrawn but has still been charged interest (her account in a debit situation)- are these interest charges on an approved overdraft? Would these therefore not be eligible to claim back? Presently all interest charges (and there's one per month for the last 6 years) are includued in the claim which has already been submitted!!


Could someone please offer a bit of advice and point me in the right direction re the next course of action? Should we continue to put a claim in to the Courts based on all the info already submitted or do we need to re-correspond with Colin and should we amend the figures in relation to interest claimed?


Apologies for all my questions and thanks once again to everyone.

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Hi Penguin.


I can't comment on letters from other sites as I don't know what is in them.

The timetable that we use on this site is ....


Preliminary request.

Wait 14 days.

Letter before action.

Wait 14 days.

MCOL or N.1 form.


Some sites are recommending the shorter timeframe, but is shouldn't make any difference to the outcome.


You are correct in your comments regarding interest. It can be a pig to sort out accurately. Our spreadsheet templates attempt to calculate the portion of interest that you can reclaim. Having said that, some people elect not to reclaim the interest from the account info as it is usually only a small percentage of the total.

But, whatever you decide, make sure that you claim the 8% interest persuant to S.69 when you do the MCOL.


Good luck.

Regards, Rooster.

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as you've written letters from another site, it would be foolish to retract now so carry on with your claim. you sent your letter before action, so now start looking into filing your claim with the court or mcol (money claim online).


take a look at the links i'm sending you - i hope they help.


Step-By-Step Instructions


Click here for Vampiress' Chamber of Spreadsheets


HMCS Money Claim Online

5. Money Claim On-Line (MCOL) Particulars of Claim

have a read through - should keep you going. don't worry, we'll put you on the right track:)

If i've been helpful in any way....then tip my scales over there!

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hi penguin


I would definately take a look at the spreadsheets from this site - as per nettys post above. It looks like you may need to adjust the amount of overgraft interest you are claiming.


Best to make sure the figures are correct before you file witht the court

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Hiya Penguin you don’t have any problems at all, the standard commercial default letter is a 7 day letter and obviously the site you have used have used that period as the basis for their letters, we allow 14 days because we like to show we are trying to get things settled without recourse to the courts but a 7 day letter is fine.

I would recommend you use the CAG spreadsheet to sort out your charges and overdraft interest before you file your claim with the court(MCOL), its very good at doing this and we will all know what your talking about then (ish) Again this wont be a problem because your claim isn’t cast in stone until you file it with the court.

You found us just in time, I would say good luck but you wont need it with a little patience and this site you will get your mum's money back.


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Thank you so much for all your responses. Feeling better and more confident about the whole thing already! Really don't want to let my Mum down as I've promised her I'll help re-claim back things over the last six years...


I'm going to go right through all the statements as soon as I get a chance (not always easy to concentrate with three kids under 5!) and re-do the spreadsheet on the CAG one.


So pleased I found this site! Thanks again.

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3 kids under 5? ouch!!! i thought we had it bad with 2 under 2


good luck with ur claim, not that u'll need it :)

DCA's - they have the same power as an infinite number of untrained chimps working on a script for Hamlet, but the chimps would probably at least get it right :D

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Been looking through the spreadsheets, must admit I am tempted to now just claim the charges and the statutory interest as the others all look a bit complicated to decipher and my Mum can't remember what she had agreed as an overdraft rate etc at different times! This works out at about £200 less than what we had originally put in the claim to HSBC (without statutory interest added). My Mum also has another charge coming out of her account tomorrow so we are proposing to include this.


Have a number of people decided to do this or am I simply taking too easy an option?

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Hiya penguin, as PD says its what you feel happy with, Im sure Give or one of the other people who do understand the spreadsheet will take a look at your figures if you do want to try but its totaly up to you.



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