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First National Or Ge Money???


bigal9ball
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HI ALL,

Please please could anyone help me with my situation?

An ex-partner of mine took out a loan in both our names over 7 years ago! At the time i signed as well as my ex-partner-the truth is that she dealt with all the finances and i just played along!(is that most men??) anyway the loan was for £1000 for some new fascia and soffit boards on our house-the company who we were buying the fascias off also conveniantly organised finance through FIRST NATIONAL.

Now apparently the minimum you could borrow was £1000 even though the fascias only cost £575?? I believe the loan was over 10 years(yes TEN).

The direct debit was set up to come out of my bank account for £27 a month.

My ex-partner and myself have been split-up now for 6 years and about a year after she had gone i realised i was still paying this loan off even though it was in both our names! I also realised that the people now taking the direct debit were now called GE MONEY?? Did i miss something here or had FIRST NATIONAL changed their name to GE MONEY or had they passed my debt onto somebody else without even informing me??

I approached my ex-partner about paying half of the loan every month and frankly im not able to print her reply!! Basically she said that as i was still living in the house and benefitting from the fascias that the debt was now mine?

To cut a very long story very short i am still paying GE MONEY £27 a month over 7 years on and as recently as last month asked for a settlement figure and was astounded to find that i still owe £1100 on the loan???

I have contacted GE MONEY regarding them contacting my ex-partner about her paying half of the loan and basically they didnt give a monkeys! They just said they would have to do a trace to find her and that would cost ME £50!

I just want to know where i stand as regards my ex-partner paying half and also where i stand as to the astounding interest rates that GE MONEY/FIRST NATIONAL have been charging me for last 7 years?

I have full bank and loan statements dating back 6 years?

Obviously having to contact my ex-partner after so long regarding money will open up a big can of worms but im sick of this never ending loan!

I have just succesfully reclaimed all my bank charges for last 6 years and wondered if this kind of interest they are putting on qualifys as UNLAWFUL too??

thanks-BIG AL

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Firstly send them the CCA request: (By recorded delivery, with £1 postal order)

http://www.consumeractiongroup.co.uk/forum/general-debt/20758-creditors-dcas-letter-templates.html#post162367

 

Secondly, if you stopped paying on this, as it was signed jointly, could you afford to pay your half (outstanding) outright?

 

Thirdly, providing they can come up with an acceptable copy of the original agreement and you can pay your half and provide details of your ex-partner, who by your own description sounds like a b*ll breaker, they'll go after her for her half in her own right!

 

Fourthly, and provisionally, if they can't supply an acceptable copy of the original agreement, and this is from well before things in this respect were tightened up, then they can't enforce it! It sounds like you don't want to deal with your ex-partner, so, you win!

 

Good luck & keep us posted!

 

Regards, Dave.

  • Haha 1

If my post was helpful don't forget to click the star!

Advice is offered freely, without liability and without prejudice.

If in any doubt professional legal advice should be sought.

 

I do not profess to be in any way legally trained, I am a big

oily truck driver and all I know has been learned within the

Consumer Action Group.

 

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Yes First National changed to GE Money a little while ago, we have a loan with them and we received a letter stating that they had changed their name.

REFUNDED

Hubbys - HSBC £4,165 paid 18/8 after MCOL issued :)

HSBC - £651 paid 18/8 after MCOL issued :)

HSBC - £147 Prel 7/8, LBA 21/8, MCOL 6/9 £241

Hubby Halifax - Prel 29/7 £215, LBA 21/8, Offer rec. £110 22/8, MCOL 6/9 £298

Abbey - £2758 - Prel 26/6, LBA 10/7 - MCOL 26/7 £3,391, offer 25/8 £1,755.94, paid £3567.32 after Case manag hearing

Barclays - £675 Prel7/8, LBA 21/8, offer received £300 MCOL 6/9 £998 - Paid £1,012 before going to Court

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  • 2 weeks later...

HI ALL,

Still waiting for GE MONEY to reply to my request for a copy of my credit agreement!

In the meantime could somebody advise me if the unbelieveable amount of interest theyve been putting on for over 7 years is unlawful or not as in the bank charges cases??

For every £27 i pay monthly only £4 comes off the debt and the rest is taken in interest??????

thanks-BIG AL

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Guest strangewayofsavin

In most cases when there are 2 people having a loan Ge money etc, like to put in the small print, that if the debt falls into arrears etc, they can chase either, or one of the named individuals, so whoever they find first, they can chase, I am afraid, that there are many companies that operate under the ge money umbrella.

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Hi there

 

What is the original rate of interest? It could be that it is over such a long period of time - hence the reason that only £4 per month is being taken off. My bet is that they wont be able to come up with the CCA and you can then stop paying.

 

Gemspan

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  • 3 weeks later...

HI ALL,

Seems ages now since i sent my letter off to GE MONEY requesting a copy of my credit agreement! What happens now? Do they get in touch with me and tell me that my loan is now default due to no CCA? Do i get in touch with them?

ANY HELP PLEASE regards-BIG AL

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hi,

As i said above it seems ages now since i sent my CCA copy request to GE MONEY?

Ive since remembered to my horror that i forgot to send it recorded delivery!!!!( i know!!).

Will this affect my request and play into their hands in any way?

Should i send another request recorded delivery?

And by the way ive had no contact whatsoever by phone or letter from GE MONEY for about a week since i sent my CCA request but the strange thing is that ive been getting lots of phonecalls off my ex-partner of 7 years who is named on the loan saying that GE MONEY have been ringing her constantly about 6 times a day demanding money and when she tries to give them my mobile number they dont want to know and hang up on her??

Do you think this is because they HAVE recieved my CCA request and know ive got them by the b***s so to speak and so they are trying to get money out of my ex-partner??

any advice would be very welcome----thanks BIG AL

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As they've gone quiet you can bet your last quid that they've had it! Did you pay the £1 by cheque or p/o as both are traceable, if chq look on your statement/s if p/o and you've kept the receipt you can ask Royal Mail to trace it.

 

If you can prove they had it by tracing the payment a quick straight to the point 'phone call and phone down should be enough to jog their memory, with the mention of Trading Standards.

 

Regards, Dave.

If my post was helpful don't forget to click the star!

Advice is offered freely, without liability and without prejudice.

If in any doubt professional legal advice should be sought.

 

I do not profess to be in any way legally trained, I am a big

oily truck driver and all I know has been learned within the

Consumer Action Group.

 

FAQ's

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

Trying to stop smoking?

http://www.consumeractiongroup.co.uk/forum/give-up-smoking-here/

 

A dummies guide to the forums

http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

--

KEEP WILDLIFE IN THE WILD

http://www.bornfree.org.uk

BORN FREE FOUNDATION

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I have a big box file with individual folders for each creditor and staple receipts and delivery proofs to a copy of the original letter so that nothing can go missing. ;)

 

Yes i'm afraid it's looking like you'll have to do it again unless you're confident enough to 'phone them and ask them what they're playing at and do a little fishing etc..

 

Regards, Dave.

If my post was helpful don't forget to click the star!

Advice is offered freely, without liability and without prejudice.

If in any doubt professional legal advice should be sought.

 

I do not profess to be in any way legally trained, I am a big

oily truck driver and all I know has been learned within the

Consumer Action Group.

 

FAQ's

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

Trying to stop smoking?

http://www.consumeractiongroup.co.uk/forum/give-up-smoking-here/

 

A dummies guide to the forums

http://www.consumeractiongroup.co.uk/forum/welcome-consumer-forums/107001-how-do-i-dummies.html

--

KEEP WILDLIFE IN THE WILD

http://www.bornfree.org.uk

BORN FREE FOUNDATION

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Hmmm GE Money...arghhhh, Sorry to say but I found this lot to be one of the worst outfits I have ever had dealings with, well still having dealings with in fact (taking them to court just now re PPI.).

 

I would suggest that you resend the CCA request and send it recorded delivery, you could also add on the letter that you had previously sent this request but as they have never responded it may have been lost in the post or in GE's Shredder..lol.

 

I would not expect a quick response from the bunch of &%%£$$%, They are arragant and customers services is a pure laugh.

 

If you do decide to telphone them I would only do this if you have the abillity to record any telephone conversations, they are a slimey lot and will use every trick in the book to deny any liabillity or responsabillty to customers.

 

Well thats my Experience of GE, but have something up my sleeve which will hopefully expose them and their tactics..

 

Ian

Lloyds TSB -PPI - Full refund . 05/09/06 :D:p (As Seen on TV) :p

Halifax settled in Full.. :D 22/09/06

TSB First Claim SETTLED IN FULL 19/10/06 :D

Second Claim to Lloyds TSB - Settled in Full

Firstplus - early settlement interest charges - Challenged the use of the rule of 78 - SETTLED IN FULL 12/1/07

PPI - GE Money / Purpleloans / Firstplus - Now Settled after 1 year long hard fight.

 

 

 

If my post has helped you, please click the scales! :grin:

 

Anything said is my opinion and how I understand the law, always consult professional legal advice before taking something to court.

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  • 4 weeks later...

HI ALL,

Havent heard a dickie bird off GE MONEY since i sent my CCA off about 6 weeks ago but got a letter today saying that i am in arrears by £134.20 and that they have no alternative but to issue a STATUTORY NOTICE OF DEFAULT? they say this is a legal document that they are required to serve to each customer in the contractual agreement? also a fee of £25 will be charged for each notice? it may also affect my credit rating?

Im sorry but this goes straight over the top of my head!!

What contractual agreement??

any help please thanks - BIG AL

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A default notice is a requirement under the Consumer Credit Act. Basically, if you are in default of the original agreement you signed they ( usually once you get to 2-3 months behind ) then the default should be sent to you and registered with cred ref agencies in a 'timely' manner. It was contain certain prescribed info but in a nutshell will give you 7 days to 'remedy' the default ie pay. It's not legally binding that you do this in any case.

 

The issue here is that if they haven't complied with your CCA request then they should not be processing your data. If they have passed 12 working days to provide CCA proof then is against CCA regs but if it has been over a further 30 days they commit a criminal offence and you should approach trading standards to deal with them for you. There is a good sample letter somewhere for telling people not to process your data but I can't find it - hopefully someone else will be kind enough to dig it out?!

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  • 2 weeks later...

HI ALL,

Recieved a letter today which im afraid i dont understand??

Is this letter a copy of my original credit agreement and if so shouldnt there be signatures on it?? Or is it GE MONEY clutching at non existent straws??

They obviously must have recieved my CCA request but i sent that at the start of may??

Anyway here is a copy of the letter i received today!

Any help or advice on what to do next would be great

regards BIG AL.

 

letter2.jpg

 

letter1.jpg

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No. It is a default notice which will also show on your credit record. Shame for them, they cannot issue a default notice on you when they have failed to issue your CCA. Get their complaints procedure, if they fail to rectify their error within 8 weeks of your complaint, you can go to the FOS who will charge them around £400 to tell them the law. Also complain to the Information Commissioner & Trading Standards.

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Thanks for that aktiv but how do i get their complaints procedure? do i phone them or do it by letter? and how do i report them to the other people you said? by e-mail/phone/letter??

thanks-BIG AL

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Best not to phone as you need proof of the call, time, date etc. Send a written request by registered post for their complaints procedure. Alternatively you can write the complaint and clearly state at the top in bold letters that it must be dealt with under their official complaints procedure, again send it registered post/guaranteed delivery (costs about £4).

 

Trading Standards - can do online via the consumerdirect website.

 

Information Commissioner is to complain they are incorrectly marking your credit file.

 

Hopefully Rory will be along with an idea of what to write.

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  • 4 weeks later...

thanks aktiv, just got back off holiday and have a letter from GE MONEY saying "according to our records you have failed to comply with the default notice served to you under section 87(1) of the consumer credit act 1974 in respect of the above agreement between us. Therefore we hereby give you notice and demand that if you fail to pay the arrears stated above within 7 days after the service of this notice the full balance on the account will become payable to us including interest up to the date of actual payment. My 7 days runs out tomorrow??

any ideas?

thanks-BIG AL

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