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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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agadoo v NatWest ###won!###


agadoo
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hi everyone,

i have just joined this forum after reading it through over the last few months. i sent my pre lim for 2 accounts on 18th april so keeping my fingers crossed. can anyone tell me what the process is if you send prelim and then more charges are put onto the account? can it be adjusted or is it another claim?

 

 

debbie

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Hi Debbie......... welcome on board the nat west forum!!! You can amend your schedule of charges when you send them your LBA - doesn't cost any extra to do so!!! Just enter the additional charges into your spreadsheet before sending the LBA - and amend your LBA from the prelim so that they know you're claiming for additional charges as well. If you ever get need any help or advice, just post here on this thread as there's always someone around to give advice and support. Good luck - and keep us posted, hedgey xxx :p

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Debbie ,again welcome to the Nasty West get your money back because you are have a legal right to claim forum.:) These will help you. Good luck.

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/53182-cant-find-what-youre.html#post436526

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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  • 1 month later...

hi all,

i wonder if someone can help. i filed my claim with mcol on 16 may and it was deemed served on 21 may 07. that meant that NatWest had till 4th june to reply. i have not had any letter from courts to say that they will defend or not so can i go online and press the judgement button on my claim? or should i send cobbetts a letter reminding them and giving them 7 days extra?

also i got a letter from NatWest today offering me a full and final ammount of £776 which is £200 short of what i asked for. I am going to refuse it.should i send the template letter to them saying no and make them aware that i have filed with mcol?

Many thanks

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i filed my claim with mcol on 16 may and it was deemed served on 21 may 07. that meant that NatWest had till 4th june to reply. i have not had any letter from courts to say that they will defend or not so can i go online and press the judgement button on my claim? or should i send cobbetts a letter reminding them and giving them 7 days extra? Check again on Monday - and give Northampton Court a ring as well just to make sure. Nutty West are notorious for getting things in at the last minute/late - and the courts seem to go along with it!

also i got a letter from NatWest today offering me a full and final ammount of £776 which is £200 short of what i asked for. I am going to refuse it.should i send the template letter to them saying no and make them aware that i have filed with mcol? Yes

Many thanks

 

Hope that helps, hedgey xxx :D

Can't find what you're looking for? Please have a look at Michael Browne's

A-Z Guide

*** PLEASE NOTE ***

I do not answer queries via PM. If you send me a PM, please include a link to your thread - any advice I am able to offer will be on your thread.

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thanks for speedy reply! forgot to add. do i accept payment as part of the claim and say that i am still going to persue the rest or do i just refuse totally and just mention that the claim is with mcol.

 

thanks again

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Or you could try this one:

 

Thank you for your letter dated xxth xxxxxx 2xxx.

 

Your client should consider themselves fortunate I have not claimed charges going further back, since I believe that any limitation would be overturned under the terms of section 32 of the Limitations Act, due to their continued "concealment" of the facts that their charges are unlawful, or for relief from a "mistake".

 

I respectfully decline your offer of settlement and request, once again, that you return to me all charges imposed on this account, interest and court fees, which together with the daily rate of £0.XX now total £xxxx as of XXth xxxxxx 200x

 

I will accept the sum offered only as part settlement and on the clear understanding that I will pursue recovery of the remainder.

 

I will be willing to withdraw my claim upon receipt of unconditional full settlement of my claim.

 

I am also not prepared to agree to any confidentiality clauses you try to impose, unless of course your client wishes to make an offer of due consideration in addition to the amount of £xxxxx, in order to be afforded this privilege by myself.

 

I trust this clarifies my position.

 

Yours faithfully

If my advice has helped please click my scales

 

Should you require any further help feel free to pm me.

Nat West 2nd Acc

Prelim letter sent 8th Feb '07

:) Full Settlement Offer 24th Feb '07:)

:pMONEY BACK IN ACC ON MARCH THE FIRST '07:p

 

 

Nat West 1st Acc

Filed at court 2nd of Feb '07

Acknowledged on 15th of Feb '07

:rolleyes: Defence submitted 1st March 2007 :rolleyes:

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  • 2 weeks later...

well i sent a refusal back to the bank saying that i would accept only full charges. that was last thursday. i got home from work that night to find a missed delivery of a special delivery letter. friday morning i went to post depot and to my amazement it was a letter from RBS solicitors saying that they don't think it is viable to go to court and that they don't agree with my claim but they are going to pay me in full. and attached was a cheque for the full ammount. yippee

today i got a letter from the bank saying their offer of 200 quid less was final and i have 10 days to accept it. well they obviously dont talk to their solicitors do they. any way can one of the mods move this thread to the success section please. and thankyou to everyone on here who does such a brilliant job to keep everyone on the right track.

 

agadoo

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CONGRATULATIONS AND WELL DONE

please fill in survey.http://www.consumeractiongroup.c o.uk/survey.php

and please remember this site relies on donations. Thankyou.https://www.paypal.com/cgi-bin/webscr

 

 

 

A person is only as big as the dream they dare to live.

 

 

Good things come to he who waits

 

 

Its your money taken unlawfully from your account and you have a legal right to claim it back.

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  • 2 months later...
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