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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Is there anyway some of the more regular users of the chatroom could be given admin powers over just the chatroom, as there has been now at least four incidents of abusive behaviour from a certain couple of members, and as the mods aren't in the chat room that often, it can be a nightmare getting rid of them, especially as a lot of new members go in there for help.. doesn't make it too welcoming a place with someone effing and blinding at everyone.

 

Just a thought.

 

Matt

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Power tends to corrupt; absolute power corrupts absolutely - Lord Acton.

 

Advice offered by MattyH is without predjudice and is for your judgement as to whether to take it. You should seek the assistance or hire of a solicitor or other paid professional if in doubt. Please research any information I have offered, as I will not be held liable for any incorrect advice i've given you.

 

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Guest ChloeJane

Absolutely!

 

new comers are put off otherwise seeing abuse and leave like today or you suddenly have PM boxes flying up everywhere asking why its allowed.

 

AN SOS button needed.

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Hi all,

 

yes with all of you on this one, having been in the room when a not so potile man was in using every swear word possible and a few more as well.:eek:

 

i know we all like a laugh and joke, but swearing in help and advice is out of order.

 

 

we need a hotline button please!!!!!!!!!

 

 

 

many thanks

 

mistie

xxxxx

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Guest NATTIE

Guys with chatrooms there is a log which admin can view. Take a note of the approximate time, username and what was said and PM a Mod just asking them to take some action. Anything that is against forum rules can be dealt with by them potentially by a ban being made against the user or a quiet word in their PM box to remind them of behaviour in there. I have seen a few things there in my time and i agree it is not a nice thing for the CAG in general. Any chance Mods of a REPORT button in the chat room, i am sure i, sorry we, could use it:D

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Thanks guys - duly noted.

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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Good advice as usual Nattie

you will also find that mods will be in there a lot more in future as I have been for the past 2 days .That does not mean that we constantly watch the chat as that would be boring for any of us to sit and do all day .So if the mod that is in there doesn't react to an incident then please do as is suggested in Natties post .

I do not get alerts at present when I get a PM or someone rings the bell as my speakers are bust.:(

When you want to fool the world, tell the truth. :D

Advice & opinions of Janet-M are offered informally, without prejudice & without liability. Use your own judgment. Seek advice of a qualified insured professional if you have any

doubts.

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Good suggestions by all .

 

There is also already an sos facility written into the TUFaT flashchat program whereby if you type /sos + an optional message if you like , any moderators logged into the room will be alerted .

 

If you do not wish to see anything posted by a particularly abusive user you can also click their name on the list to the right of the screen and press the IGNORE tag.The user will be aware you are ignoring them and if enough people are ignoring or do not react to their comments who knows they may just leave of their own accord if no one is there to boot them.If you accidentally ignore the wrong user there is also an UN-IGNORE button .

 

There are a lot of useful commands built into the flashchat program and a list can be viewed by clicking this link

 

IRC-like commands for FlashChat

Many regular users are not aware of these functions (including some Mod`s:wink:) and these can be put to good use if used correctly and not abused.

 

I have worked on many forums where these have been used quite sucessfully and it gives ordinary users some useful tools.

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Thx for the Info Jules,

 

Learned something new today, there have been times whena polite request to behave hasn't had much success but this should help keep the rooms for the purpose intended.

 

Thanks again

 

BB

Any advise offered is my own opinion, and if in doubt, always seek clarification.

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Thx for the Info Jules,

 

Learned something new today, there have been times whena polite request to behave hasn't had much success but this should help keep the rooms for the purpose intended.

 

Thanks again

 

BB

 

There are also many times when a polite request has been met with a barrage of abuse both on open chat & pm so thanks for this Jules. I will arm myself with this & also inform the chatroom addicts (you know who are).

"Our lives begin to end the day we become silent about things that matter" - Martin Luther King Jr

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Guest ChloeJane

Chatroom addicts???

 

What are they?????

 

Is there a cure?

 

If so let me know!

 

(Admits a little to being CAG addict) but while no know cure!

 

IM THERE!

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Jules i will never learn all that!!...think i should just be quiet in there...safest way!!

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PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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LOl.................what makes you think i know now?...........

PLEASE HELP OTHERS, WHEN YOU WIN YOUR CLAIM GIVE A LITTLE BACK

 

 

Nationwide **WON**- £3,880.00 14/03/07

 

Nationwide Claim 2 LBA sent 13/03/07

 

 

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I personally love a laugh and a joke in 'chat' but unfortunately recently I have avoided going in because of certain users attitude etc.

I have always enjoyed popping in and helping the newbies etc but its so offputting/embarrassing when you are trying to help and all you can see on the screen is abuse etc.

Can someone please notify me when something has been sorted out and then I shall return !

And lets not forget there is always the off-topic room for people to muck about it anyway.

 

hmm me-think I might just pop in there to see how things are going anyway, and guide the naughty one's into the off-topic room.

 

darling

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... but its so offputting/embarrassing when you are trying to help and all you can see on the screen is abuse etc...

 

Copy it and report it to me.

 

They won't be doing it for long....

..

.

 

Opinions given herein are made informally by myself as a lay-person in good faith based on personal experience. For legal advice, you must always consult a registered and insured lawyer.

 

 

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Guest ChloeJane

Confesses...

 

Im an addict too!!

 

Darling you and I need to start the CAG chat addicts club - seeking a cure!

 

Soooo glad your back!

 

x

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