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    • I'm not sure we were on standard tariffs - I've uploaded as many proofs as I can for the ombudsman - ovo called last night uping the compensation to 100 from 50 pounds for the slip in customer service however they won't acknowledge the the problem them not acknowledging a fault has caused nor are they willing to remedy anything as they won't accept the meter or formula was wrong.   I'd appreciate more details on the economy 7 approach and I'll update the ombudsman with any information you can share. 
    • To re-iterate and highlight my urgent question on this one: The N24 from the court did not include any instructions to submit paperwork 28 days before the date, unlike the N157 received for other smaller claims. Do I have to submit a WS for this court date? Link has!...
    • No, reading the guidance online it says to wait for a letter from the court. Should I wait or submit the directions? BTW, I assume that the directions are a longer version of the particular of claim accompanied by evidence, correct?
    • Thanks for opening, it's been another rough year for my family and I've procastinated a little.. Due to the age of my defaults on this and other accounts (circa 2021), I really need to avoid a CCJ as that will be another 6 years of credit issues. Mediation failed as I played the 'not enough info to make a decision' however during the call for some reason they did offer settlement at 80%, I refused. this has been allocated to small claims track, court date is June 3 and I've received their WS. I'm starting on my WS. They do appear to have provided everything required of them (even if docs could be reconstructions). Not really sure what my argument is anymore but I do want to attend court and see this through. Should a judgement be made against me then I will clear the balance within 30 days and have the CCJ removed - this is still possible isn't it? I'm going to be reading up today and tomorrow and hope you can provide me some guidance in the meantime. Wonder what your advice would be given the documents they have provided? I am now in a position to clear the debt either by lump sum or a few large installments - Is this something i should look into at this late stage? Thanks as always in advance
    • I have now received my SAR. It includes a great deal of information! Is there a time limit on how long account information is kept and/or can be provided to debtors? I have received many account statements which were not previously sent to me. I remember that the creditor should provide explanations of any acronyms and abbreviations that maybe used in the documents. Is this still the case? Also what, if any, are the regulations in regard to adding fees to a debt? Can fees be added to a debt after the court has approved a charge on a property. Perhaps due to the numerous owners of the debt, many payments I made were not properly recorded on the account, some were entered over a year after the payment was made! Following the Legal Charge, I paid every month until my payments were refused. I am trying to compute the over payments, but the addition of fees etc. is confusing me. Any comments and/or help would be appreciated.
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linziloo v hsbc


linziloo
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hi there everyone, i am hoping someone can put myind at ease a little as i have gone through the process on mcol and have and it is now stating that i can no longer continue with it there as the bank is defending and dispute the whole claim and i will hear soon of which court will deal with it i just wondered if you know if you have to appear at court as the thought of that really scares me ,i have heard that no banks have actually gone to court yet is this true i would very grateful on your thoughts

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Guest louis wu

Hello,

 

Firstly, I think its only natural to be a little nervous, I certainly was, so try not to worry too much about it.

 

You are correct in your assumption that the banks do not want to go to court, and with regards to a straight forward claim (your not claiming contractual interest I assume) I don't know of any example of a bank actually stepping foot into the court, although some have allowed it to get to the court steps before setteling in full.

 

I think we have all thought that we might be the one who the banks try to make an example of, but considering the millions of ££'s they are paying back, I think they would have made their stand by now.

 

Have a look at the succeses section in the forum that relates to you, and trust the process that has reclaimed all that money.

 

Best of luck

 

louis

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hello there, can anybody answer this question for me, i started a claim for refund of bank charges through mcol, just before the deadline hsbc put in their defence now it is getting transfered to my local court, my question is am i supposed to send dg soliciters a breakdown of the chages which amount to £3000.00 with intrest any advice appriciated

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Yes

Dear Sir,

 

(Your Name) -v- (Bank)

Claim No: ********

Date Issued: xx/xx/xx

 

Please find enclosed a copy of my schedule of charges relating to the above claim.

 

(If, and only if, you are claiming overdraft interest on your penalties, also include this paragraph)

 

 

I understand you have a policy of initially rejecting claims for overdraft interest. However, should this be the case after you have reviewed my claim, you should be aware that my claim for overdraft interest has been meticulously calculated and double checked. It only ever relates to the cumulative charges within the overdrawn balance of the account at the point that the overdraft interest was debited

 

If it is that in your view the interest is not claimable, I am prepared to discuss this with yourseves and the judge in court.

 

Yours sincerely,

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i hope your right gez but knowing my luck they would take it all the way, many people on this website have at leaste had an offer from hem but i have had no contact whatsoever apart from in the begining when they wrote and said they were looking into it is this quite normal do you think

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All perfectly normal. Everyone thinks they will be the first to have to go to court. A couple of hundred thousand claims down the line & only Tom Brennan has so far seen the inside of a courtroom & only because he was trying to force Natwest into it! Even then they tried every trick in the book to squirm their way out of it.

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You don't have to send them the calculation for the interest because it is statutory & the court will calculate it for you.

Just send them the schedule of charges & point out that HSBC are already in possession of this information as it comes from their own records. Tell them also that you regard this as intimidation & intend to bring it to the attention of the court.

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oh i think we have misunderstud each other here my fault i know but dg have not asked me for this imformation i just wondered if this was something i could try in the hope they will give me an offer i did give the bank this info in the beggining soz for being a pain

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