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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Steve vs Abbey ***WON POST OFT***


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Hi, If the bank ask for a stay then he court can decide for or against it, if the court say that it has been stayed, then it is on hold for the time being, the bank will write to you and make it seem as though because they have asked for it, then thats it, but you need to carry on with your claim and comply with any court orders until the court tell you different,

 

Hope this helps

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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As Lula says, Only the court can stay a claim.

Until you receive a letter from the court, telling you, then just carry on with your claim.

 

Regards, Rooster.

If this has been useful to you, please click on the scales at bottom left of post. Thanks.

 

Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.

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It is rather odd that they didnt file the standard defence, havent heard from anyone else how they are treating cases at wandsworth, may be worth giving them a quick bell to ee if they are staying claims or continuing as normal.

:madgrin:

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Abbey didn't respond to my claim, so judgement was entered last week. The Abbey phone line says any court cliams will be responded to with a request for the court to stay the claim pending the test case.

 

Is there anyway for me to counter this by writing to the court and suggesting that the stay shouldn't be granted as a defence was never entered???

 

:???:

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They cant enter a stay as they didnt answer your claim, you should ask the judge to rule against them.

 

Did they not enter a defence within the 28 days? or Acknowledge within 14 days?

 

If not then the judge needs to rule in your favour, ignore Abbeys spill.

 

I gather you receievd a Notice of Issue from the court? From the date of Issue Abbey has 28 Days.

 

If they have not, fill out the request for Judgement and send it special delivery or even better go down there yourself.

 

Hope that helps

 

Leecabs:)

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Set aside is that more time or a stay:confused:

 

A set aside is when they ask for the DJ to set the ruling aside, usually because they say they didnt receive any paperwork!!!

 

The worst thing is that it is usually granted and then the beggers will go for a stay. When they apply for the set aside you need to object and say that this is an Abuse of Process as they have never set food in a court room and have no intention of doing so.

Lula

 

Lula v Abbey - Settled

Lula v Abbey (2) - Settled

Lula v Abbey (3) - Stayed

 

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Ok. So I wait for Abbey to respond and ask for the case to be set aside, then ask the judge not to allow it due to Abuse of Process as they have never set foot in a court or have any intention of doing so.

 

Is there a letter in the templates area asking the judge not to allow the stay due to the Abuse of Process? :cool:

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Abbey, having not responded previously to my claim, having judgement entered against them, are about to ask the court to set my claim aside pending the test case.

 

Does anyone know of a template letter I could use asking the DJ to disallow their request, and to enforce judgement, due to Abuse of Process (they never even enetered a defence, or even acknowledged my claim).

 

Perhaps I could quote relevant cases of claims previously settled out of court by Abbey, or cases where the set aside was disallowed due to Abuse of Process.

 

Any ideas? :rolleyes:

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A set aside has the effect of nullifying something.

 

A stay is a deferment.

 

I cannot predict what Abbey will do, other than to say they will do something to avoid paying.

If I have been helpful please click on my star and add a comment.

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Steve, if judgment has been entered against Abbey, I would be very surprised if they did anything except pay you.

 

They would have to apply asap after getting the judgment, showing an intention to defend the claim. They will have to pay to do this (at least £35).

 

What does their letter say exactly? it may be that they want to ask for a stay, not realising that judgment has already been entered? Hope so!

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Judgement on my claim was entered on 10th August after Abbey failed to enter a defence (or respond at all) to my claim. Their phone line states they will ask for all claims to be 'put on hold' - do they mean 'stayed' ? - pending the test case. However, as yet they have not responded to the judgement.

 

Friendly words on this site advised me to object to their application to set the judgement aside (before they do) stating Abbey's Abuse of Process.

 

I called the court this morning. The person answering the phone advised me to enter a Warrant of Execution.

 

Which is the best thing to do ?

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Judgement on my claim was entered on 10th August after Abbey failed to enter a defence (or respond at all) to my claim. Their phone line states they will ask for all claims to be 'put on hold' - do they mean 'stayed' ? - pending the test case. However, as yet they have not responded to the judgement.

 

Friendly words on this site advised me to object to their application to set the judgement aside (before they do) stating Abbey's Abuse of Process.

 

I called the court this morning. The person answering the phone advised me to enter a Warrant of Execution.

 

Which is the best thing to do ?

 

If you have a notice of judgement (N30 Judgement for Claimand (In Default))from the court and the date stated for payment has passed then you can apply to the court for a warrant of execution.

 

Hope this helps!

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It depends what box you ticked on the judgement form - if you asked for payment to be made forthwith, thats what Shabbey have to do - pay up now! However, bear in mind that a warrant will cost extra to issue, & if you're too fast to issue it, they may have paid up before the warrant is issued & the bailiffs get the paperwork & get round there. I'm in the same posistion as you - Abbey never replied to my claim either. Judgement for me was entered on the 13th & I'm still waiting, I'll probably be popping to court tomorrow, I think 9 days is reasonable. I'll be asking for them to visit my local branch so I can get down there & record it for posterity he he.

April 2007: Claim v Abbey settled £680!

July 2007: Claim 2 for £307 WON! after quiet word from the bailiff!!

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did you have to send the bailiffs in before? Can we send them to our local branch rather than head office? Do you think Abbey will apply to have the warrant suspended?

 

On their phone line Abbey say they will apply for all claims to be put on hold pending the test case. Are you expecting them to pay up or appeal against the judgement?

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