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doz vrs Lloyds ** WON **


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Does anyone know of any other phone numbers for contacting lloyds.

Reason being i sent my Data Protection Act disclosure request for my account on the 17th April (2 days ago) via recorded delivery so basicly i just want lloyds to confirm they have recieved it. I rang 0845 300 000 today but was given two other numbers of which one was just ringing out (01264 8322797) and the other (01264 832915) i tried for about an hour but was flat out busy! Also if by chance they try to blag me and say they have not recieved it which i know it has been signed for (checked on Royal mails web site) what would you recommend i say or do to?

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Hi

You could try 0117 943 3133, see if you have any luck, but it is very early days yet, I would have given them at least a couple of weeks before chasing.

Barty:)

  • Haha 1

I WON!!!! :D :D :D

http://www.consumeractiongroup.co.uk/forum/lloydstsb-successes/1774-barty-lloyds-tsb.html

 

IF I HAVE BEEN HELPFUL PLEASE CLICK THE SCALES:)

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Great. Thanks for that super quick reply BARTY.

Just want to say so many friendly people on this site and so much helpfull information.

Thanks again. :)

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Hi doz. If you remember I told you i'd sent my SAR on the 17th also. I've been checking the royal mail site but it just keeps telling me to check back later?? Looks like yours is going faster already!

Abbey - *SETTLED IN FULL!* ;)

-£445 refunded after one phonecall

HERE

 

Lloyds - Reclaiming Charges ***WON!***

-09/05/07 - Prelim delivered

-22/05/07 - LBA sent - no response

-11/07/07 - Filed at court

- 26/07/07 - Full settlement offer!!!! Donation made ;)

HERE

 

Next - Trying to Sue us with no agreement! :lol:

-29/06/07 - Defence filed

-16/08/07 - AQ filed

-19/09/07 - Claim struck out!! :p

HERE and continued HERE

 

PLEASE CLICK MY SCALES IF I'VE HELPED!

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Hi Monopoly23

Sometimes that does happen. Royal Mail's website is'nt the best when it comes to tracking something! But yes it does appear that they have recieved my SAR. You could always try calling royal mail just for piece of mind. They should be able to confirm it over the phone.There number is on the website i think. Let me know how you get on.

Good luck!

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Just to add to my last post,seems funny how i've had a letter from lloyds this morning saying they have transfered my account over to the collections department!! They gave me an overdraft on the 17th April and i am now paying them £10 a month to clear my arrears! This would be a typical lloyds arsey attitude you think.?

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yes i do think. Just checked online AGAIN after 2pm as stated on the back of the receipt and ITS STILL NOT ON THERE!!! I rang the number on the back and it said they are still awaiting confirmation of delivery blah blah blah... and that 'Royal Mal Signed for' is not a guarantee of delivery! So what the hell have I paid for then??? ARGGGHHH they wind me up sooo much :mad:

BTW Doz- did you send your SAR to Penny Berryman or somewhere else?

Abbey - *SETTLED IN FULL!* ;)

-£445 refunded after one phonecall

HERE

 

Lloyds - Reclaiming Charges ***WON!***

-09/05/07 - Prelim delivered

-22/05/07 - LBA sent - no response

-11/07/07 - Filed at court

- 26/07/07 - Full settlement offer!!!! Donation made ;)

HERE

 

Next - Trying to Sue us with no agreement! :lol:

-29/06/07 - Defence filed

-16/08/07 - AQ filed

-19/09/07 - Claim struck out!! :p

HERE and continued HERE

 

PLEASE CLICK MY SCALES IF I'VE HELPED!

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You heard anything yet Doz?

I rang royal mail again this morning-still no confirmation of delivery!!!

Its a joke. I have to wait until May 5th before I can apply for compensation for lost mail!

Looks like I'll be starting the whole thing again-just my luck.

I have a feeling this isn't gonna go very well for me... :mad:

Abbey - *SETTLED IN FULL!* ;)

-£445 refunded after one phonecall

HERE

 

Lloyds - Reclaiming Charges ***WON!***

-09/05/07 - Prelim delivered

-22/05/07 - LBA sent - no response

-11/07/07 - Filed at court

- 26/07/07 - Full settlement offer!!!! Donation made ;)

HERE

 

Next - Trying to Sue us with no agreement! :lol:

-29/06/07 - Defence filed

-16/08/07 - AQ filed

-19/09/07 - Claim struck out!! :p

HERE and continued HERE

 

PLEASE CLICK MY SCALES IF I'VE HELPED!

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Hi.

Sorry have'nt replied sooner,i have been dealing with capital one but that's another story.

Sorry to hear that things are not happening for you! Maybe you should think about sending another SAR or giving lloyds a call to see if they have recieved it yet. Just hang in there and i'm sure it will come good on the end!;)

As for my claim(s) ive not heard anything yet. To soon yet i think for my statements to arrive. As for claiming for my girlfriends account ,lloyds now have 7 days left to respond to my prelim letter. Hopefully i should have a response soon but if not i will be promptly moving to the next stage! (LBA Letter).

I did'nt send my SAR to penny berryman,it was sent to:

Lloyds TSB

Box 1

BX1 1LT

Don't know if this was right at the time but i'm assuming if it has gone to the wrong address they will shift it onto the correct one (i hope).

Keep me posted on how you progress with your claim and good luck!

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Well I got a list of charges through this morning-but that was all. I think they have sent them as a reply to my first SAR I sent because they are dated 20th April and I only sent the second SAR on the 17th. I dont know whether to wait and see if they send all the info I requested in the second SAR now or just to get this claim rolling with the info I do have. If you see my thread, Monopoly23 v Lloyds, the first SAR was sent on the 14th Feb or something like that, so if this list IS in response to that it's taken them nearly 10 WEEKS!

Abbey - *SETTLED IN FULL!* ;)

-£445 refunded after one phonecall

HERE

 

Lloyds - Reclaiming Charges ***WON!***

-09/05/07 - Prelim delivered

-22/05/07 - LBA sent - no response

-11/07/07 - Filed at court

- 26/07/07 - Full settlement offer!!!! Donation made ;)

HERE

 

Next - Trying to Sue us with no agreement! :lol:

-29/06/07 - Defence filed

-16/08/07 - AQ filed

-19/09/07 - Claim struck out!! :p

HERE and continued HERE

 

PLEASE CLICK MY SCALES IF I'VE HELPED!

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No just a list of charges-but in the first SAR that was all we asked for :o

Abbey - *SETTLED IN FULL!* ;)

-£445 refunded after one phonecall

HERE

 

Lloyds - Reclaiming Charges ***WON!***

-09/05/07 - Prelim delivered

-22/05/07 - LBA sent - no response

-11/07/07 - Filed at court

- 26/07/07 - Full settlement offer!!!! Donation made ;)

HERE

 

Next - Trying to Sue us with no agreement! :lol:

-29/06/07 - Defence filed

-16/08/07 - AQ filed

-19/09/07 - Claim struck out!! :p

HERE and continued HERE

 

PLEASE CLICK MY SCALES IF I'VE HELPED!

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Personally i'm not sure what you should do here..?

I would suggest you ask one of the site helpers for a bit more info.

I'm still in the early stages myself so not really that clued up about this yet,sorry.

Good luck!....hope you get it sorted soon.

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  • 3 weeks later...

Right..It's now been 24 days since i sent my S.A.R to Lloyds tsb and so far, diddly squat.!! But, today a letter from lloyds...NOT my statements..:( that would be too quick for lloyds, but ANOTHER CHARGE for £30. Thing is i have been in arrears for a long time now making the odd payment here and there to keep them happy and they were being pretty reasonable with me,even when they were still charging me interest on the overdrawn account. I made an arrangement with them about 2-3 weeks ago to start making regular payments of 6 pounds month to clear these arrears. THEN I GET THIS.....GRRRRRR!!!! :-x What T*****S.!!! What the hell do they think they are playing at..!! :-x I can't believe the way they treat there customers!! I'm livid AND NOW WANT BLOOD!! (not real blood obviously)

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Hi everyone..just a quick update.

 

27 days have now passed since sending my S.A.R to lloyds and still no statements. Looking like they may drag this out for the full 40 days but i'll be keeping an eye on the post all this week before giving them a call at the weekend. I am itching to get this claim started. I have checked the previous 5 years on my online account and so far it totals to the ammount of £847 but with 1 year absent. That missing year i think will push the final total up quite nicely (over a £1000 i think) because that was the year i fell ill and could'nt work for 10 months and i remember getting into all sorts of financial trouble.

Anyway i will post again when i recieve my statements.

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Oh you better believe Lloyds will take it as close to the 40 days as possible. I am afraid you will have to get used to Lloyds dragging their feet during your claim

 

:mad:

But .... It will be worth it in the end, when the cash is in your pocket and not theirs !!

XxXxX

If I have been helpful, PLEASE click the scales

 

 

You may receive differing advice as people have had different experiences. Please use your own judgement in deciding whose advice to take. If in doubt seek advice from a qualified insured professional. Any advice I offer is done so informally, without prejudice & without liability.

 

 

I WON !!!!

 

 

HERE WE GO AGAIN .... BRING IT ON

 

:D

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28 days later

 

Right then..A nice chunky brown envelope dropped through my door this morning which contained my lloyds list of charges (not statements) along with a letter with the details of my account and so on, which looks as though it's been written by a 3 year old child learning to spell at school. Anyway..This is what it reads:

Dear Mr xxxxxxx

Sort code xx/xx/xx

Account Number xxxxxxxx (of which has an incorrect digit)

 

I refer to your recent request for copies of statements on your account to enable you to reconcile your bank charges. Please find enclosed details of charges going back to the date you opened your account, (great,18 years then?)or 1st September 2001,(oh, big difference there then!) whichever date is most recent.

If there are no charges for a certian period then charging details will not be included.

 

You may now wish to proceed with your claim for reimbursement of charges (Oh don't worry..i will) but if you feel you need further statements, this will take longer to access our archived data. Please let me know by returning this letter in the prepaid envelope and i will order them for you.(I might just do that.)

Under the term of the Data Protection Act, we are allowed up to 40 days to fulfil your request.

 

Yours sincerely

 

(Childs scribble)

Copy Statement Unit.

 

*Please send any remaning statements prior to 1st September 2001.

 

So..after looking through my list of charges, i found they only go back as far as Feb 2002 which means their are 8 months missing. Now upon reading the letter which says if there are no charges between certian periods (in my case, May 2001 to Feb 2002) do i now send them a non compliance letter or is it that there is genuinely no charges for that period, or is this a delaying tatic by lloyds.?

 

Also, can i start this claim now with the list of charges i have and then start another claim if there are any other charges prior to these dates..?

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Do you know that you had any charges from May 01 to Feb 02? I think its most likely that you didnt if they aren't on there. I would start your claim if you are going back 6 years. If you decide to claim further back in future then start another claim.

Good luck!

Abbey - *SETTLED IN FULL!* ;)

-£445 refunded after one phonecall

HERE

 

Lloyds - Reclaiming Charges ***WON!***

-09/05/07 - Prelim delivered

-22/05/07 - LBA sent - no response

-11/07/07 - Filed at court

- 26/07/07 - Full settlement offer!!!! Donation made ;)

HERE

 

Next - Trying to Sue us with no agreement! :lol:

-29/06/07 - Defence filed

-16/08/07 - AQ filed

-19/09/07 - Claim struck out!! :p

HERE and continued HERE

 

PLEASE CLICK MY SCALES IF I'VE HELPED!

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Hi Monopoly.

Not sure. But my way of thinking judging by how lloyds are being stubborn is they could be using this as a delaying tactic.

I think i will press on with this one with the charges i have and request some statements going back further.

I want to get this claim moving as this is for a reaosnable amount of money,money i could do with.

Hows your claim going.?

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Just got the bog off letter in response to our prelim today - a lot sooner than expected. If you have a look at my thread I have a couple of questions too. :confused:

Abbey - *SETTLED IN FULL!* ;)

-£445 refunded after one phonecall

HERE

 

Lloyds - Reclaiming Charges ***WON!***

-09/05/07 - Prelim delivered

-22/05/07 - LBA sent - no response

-11/07/07 - Filed at court

- 26/07/07 - Full settlement offer!!!! Donation made ;)

HERE

 

Next - Trying to Sue us with no agreement! :lol:

-29/06/07 - Defence filed

-16/08/07 - AQ filed

-19/09/07 - Claim struck out!! :p

HERE and continued HERE

 

PLEASE CLICK MY SCALES IF I'VE HELPED!

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A quick question if someone would kindly answer for me please?

 

I am due to have another £30 in charges added to my account on the 1st June. So if i was to send a prelim tomorrow (18th May) and then when it comes to sending an LBA 14 days later (1st June), can i add this £30 charge on at the LBA stage.?

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Ive got the exact same question on my thread. Check it out. Post 45. Mine will be £80 to add though lol

Abbey - *SETTLED IN FULL!* ;)

-£445 refunded after one phonecall

HERE

 

Lloyds - Reclaiming Charges ***WON!***

-09/05/07 - Prelim delivered

-22/05/07 - LBA sent - no response

-11/07/07 - Filed at court

- 26/07/07 - Full settlement offer!!!! Donation made ;)

HERE

 

Next - Trying to Sue us with no agreement! :lol:

-29/06/07 - Defence filed

-16/08/07 - AQ filed

-19/09/07 - Claim struck out!! :p

HERE and continued HERE

 

PLEASE CLICK MY SCALES IF I'VE HELPED!

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Share on other sites

A quick question if someone would kindly answer for me please?

 

I am due to have another £30 in charges added to my account on the 1st June. So if i was to send a prelim tomorrow (18th May) and then when it comes to sending an LBA 14 days later (1st June), can i add this £30 charge on at the LBA stage.?

 

Yes .... You can add any further charges, which you recieve upto the point of Cout claim. If you get further charges then, it will either cost you £35 to amend your claim or another claim will have to be started at a later date.

 

After reading your recent posts, i would crack on as you have choosen to ie begin the claim now but still send for the other statements

 

XxXxX

 

 

If I have been helpful, PLEASE click the scales

 

 

 

You may receive differing advice as people have had different experiences. Please use your own judgement in deciding whose advice to take. If in doubt seek advice from a qualified insured professional. Any advice I offer is done so informally, without prejudice & without liability.

  • Haha 2

If I have been helpful, PLEASE click the scales

 

 

You may receive differing advice as people have had different experiences. Please use your own judgement in deciding whose advice to take. If in doubt seek advice from a qualified insured professional. Any advice I offer is done so informally, without prejudice & without liability.

 

 

I WON !!!!

 

 

HERE WE GO AGAIN .... BRING IT ON

 

:D

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