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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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lewhayv halifax ***WON***


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at the moment i have sent both letters and recieved back a letter stating 8 week period to investigate my complaint rang Halifax and they said it will be around 4 weeks a customer relations manager will ring before the 24/04/07.Has anyone else had this response my chages are around £4k,will they make an offer or will i proceed with going to court?Any advice greatly recieved.

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Guest ChloeJane

Hi Lewhay,

 

This is appears a standard response and as this is your claim you can choose to manage it as you like.

 

This is merely a delay tactic by them to slow down the process of your claim.

 

I would send them the letter before action which gives them 14 days.

 

A link is here.http://www.consumeractiongroup.co.uk/forum/bank-templates-library/92-3-letter-before-action.html

 

Send the letter off and wait the 14 days!

 

You can choose to wait for them to contact you as in their letter, it depends on whether you are pro active or re active to how you deal with them.

 

If you send the letter off, spend the time till they reply reading up on how to claim via the court and read into which way you might claim.

 

Money claim online

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/34887-5-money-claim-line.html

 

N1 at your local court.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/681-4-particulars-claim-n1.html

 

You may also like to read up on fees and if you have to pay them!

 

You can apply for an exemption through the court when you file your claim so it is worth a read and if in hardship, worth applying.

 

http://www.hmcourts-service.gov.uk/HMCSCourtFinder/GetLeaflet.do?court_leaflets_id=172

 

That should keep you reading and informed for the next step after the letter.

 

Good luck and if you need help look me up in the chat room!

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hello

I'm sorry to say that I am no expert, and there are lots of people on this forum that can give you reliable advice. I have just settled a claim with the Halifax myself for over £4000 and it has taken about 7 weeks, I did receive the 8 week letter, I think everyone does, but just follow the steps and set you own time line, and if you are unsure about anything look for a member who has lots of experience with claims, and they will guide you through. They did for me and countless others I've no doubt.

 

So good luck and I hope it all works out for you too.

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HI just to inform all no one rang today24/4/07,so i rang them spoke to a women who now claim they have 8 weeks to view my claim after explaining to her that her colleage said a Samantha Carter would be in touch today,to cut a long phone call short told her the claim is now going to court and would incurr court fees!!

One other thing i have had some more charges since my claim can i add those on and just send the bank a new list of charges.

Thanks for all the help

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Guest ChloeJane

Yes right up untill you file you can add the charges.

 

There is little point negotiating - worth a try though!

 

Stick with it and get ready to file Lewhayv!

 

Your nearly there - Good luck!

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HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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I personally prefer this way. If you need any help just shout.;)

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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Guest ChloeJane

Hi Hun!

 

In the link i gave you for the template form - if you scroll back you will see the link for the N1.

 

This is a template and at the top - you will see how to download the N1 form its there.

 

In case it fails me -

 

http://www.hmcourts-service.gov.uk/courtfinder/forms/n1_0102.pdf

 

Any problems look me up in chat!

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Dont forget to add your SAR fee.

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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Many thanks one last thing because it is a joint account mine and my wife`s do i put both our names on the n1 which i have done or would just mine be ok?

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Well put my N1 in at court today feeling 10ft tall at moment trying not to get carried away!!next i have some old debts that i have been paying via a debt managment plan worth a letter asking for CCA?keep all informed will donate when Halifax coughs up.Nearly forgot they are still charging me,oh well another claim after this one!!

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hi just rang bank today and told them court papers in!got a stuned response from a woman and then she told me once the Bank gets the summons my claim will be action?anyone got a clue what that means action??PS iknow this is of my thread but could do with some advice on DCA and CCA?thanks all

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HELP!!just heard court found in favourof lloyds tsb!does that mean we are all going to lose out again to the banks?Halifax have got till 24/5/07 to put up a defence to my N1,anyone got any thoughts or advice?:confused:

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[sIGPIC][/sIGPIC]If you think my post was helpful, please feel free to click my scales

 

 

A prudent question is one-half of wisdom.

 

:D

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:evil: jUST TRIED TO RING HALIPRATS,GIVEN NEW NUMBER TO RING 08451241330.WOMEN SAID CANNOT COMENT DUE TO N1 BEING PASSED ON TO LEGAL TEAM!I THINK I HAVE A BAD FEELING ABOUT THIS ANY ONE WITH ADVICE!ABOUT PERPARING FOR COURT AS I THINK THEY WELL GO ALL THE WAY!JUST MY LUCK!!!!!!
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