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    • The funds were taken by eBay, rather than Paypal.  I presume Paypal collects the funds from eBay, and so eBay then sting me for the money.   But either way, before this money was taken from my account, my eBay account balance showed as -£85.  Yes, my bank account has been debited by this amount. eBay say that they are completely removed from the chargeback process, because it is carried out by the buyer's financial institution.  So, conveniently, they cannot help, other than by refunding the chargeback fee of £14. 
    • Perfect, thanks for the detailed response. Once question, do you know how long it takes for the breathing space to get applied? Say for example I have payments due in 4 days and I apply today how does that work? Also, sorry for sounding stupid but what do you mean by default once the breathing space is in place? I mean what does "Default" mean.  After the breathing space is over and I wanted more time, what would happen? I can and will afford the payments after a few months but I just need that breather to sort some stuff out, as I have said I have never missed a payment.
    • there isn't one yet use the default mentioned already there. that covers all 3 debts as i assume the PAPLOC is for all 3 debts? dx  
    • a chargeback via a paypal account used in an ebay sale doesn't usually result in funds being sucked from your bank account,  just that you attain a paypal negative balance. as you saying the money was taken by paypal from your bank account without you authorising this? or is it directly the buyers name that is shown? regarding the chargeback but either way you bank account HAS been debited? dx  
    • what solicitor is the PAPLOC from? then just search xxxx snotty letter dx  
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new member and claiming back from Abbey


saskiametcalf
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Hi, I have just started to get involved in claiming my bank charges back.

 

I sent my letter off on Monday to Abbey trying to claim back £4471.50.

 

I'm going to wait and see what happens. Does anyone know if the 14 days stated in the letter you send out mean 14 days or 14 working days?

 

I was going to wait till 8th May and then send the next letter if I don't hear anything from them in the first instance.

 

I have paid off my overdraft and am opening up a new bank account.

 

Has anyone got any advice for dealing with Abbey?

 

Hope you can help.

 

Cheers, Saskia

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Hi Saskia - I'm a bit ahead of you in dealing with Abbey for my Other Half, claiming back about 3.5k (thread is "Tish vs Abbey"). Abbey are (sadly!) one of those that push you right to the Court door, but DON'T loose heart - if you read round the Abbey threads you'll see that you WILL win in the end!!!!!!!! I haven't read yet of anyone who's failed. We actually issued our claim in Court a couple of days ago.

 

As Livelylad says the times before next stage are always calendar days, so you could send your next letter (LBA?) on 3rd May if you wished. In my experience Abbey will respond to 1st letter with ' . . . we are very sorry - blah - blah - blah' Then a 2nd letter syaing they need another 4 or 8 weeks to investigate - blah - blah - blah. Simply ignore all that (timewasting) rubbish and stick to your own timescales. You're perfectly within your rights to do so. Abbey will very likely make you go through Court Claim, AQ, & issuing Court Bundle, but providing you get it right they will give you a full settlement, plus interest, Court fees, your time (I've seen up to 40 hours claimed) for preparing the case, at £9.95 per hour, and the cost of preparing the Court bundle (I've seen £80 for that). You can't claim the last 2 in Small Claims of course, but you can negotiate with Abbey for them when they contact you to settle just before your Court date!

 

Don't loose heart, and don't worry about getting it right. As I've discovered, all the help you'll ever need is available right here - a lot of very kind, experienced people can and will help.

 

All the very best with your claim - I'll keep an eye on your thread - Adam.

 

:) :) :)

I do my best to be helpful, but at the end of the day I'm not a professional - please seek further advice if you're not sure. On the other hand, if I have helped, please click my scales - thanks ;)

 

Current Claims (all for friends!) -

 

Abbey - over £4k - Court claim issued & AQ filed ('Tish vs Abbey'). Alloc'n Hearing 21 Sept - Claim stayed 29/8/07.

Cap One - just under £2k - WON (just over 2k!)('Tish vs Cap One')

Cap One - just under £1000 - WON (just over £1k) Nov 07 (JimmyBoy vs Cap One)

Lloyds TSB - £3.5k - Court claim issued, defence rec'd and AQ filed; Alloc'n hearing 7th Sept Claim stayed 29/8/07! (JimmyBoy vs Lloyds')

MBNA - over £1k for mis-sold PPI - WON - approx £1500(IpswichWitch vs MBNA . . .)

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