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Hi, I have just started to get involved in claiming my bank charges back.

 

I sent my letter off on Monday to Abbey trying to claim back £4471.50.

I'm going to wait and see what happens. Does anyone know if the 14 days stated in the letter you send out mean 14 days or 14 working days?

I was going to wait till 8th May and then send the next letter if I don't hear anything from them in the first instance.

I have paid off my overdraft and am opening up a new bank account.

Has anyone got any advice for dealing with Abbey?

Hope you can help.

Cheers, Saskia

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Hi saskia,

Welcome to the forum.

 

Please find your banks forum and start a thread;

(your user name) V (banks name)

Other members with experiance of your bank can offer informed advide.

use the template letters in order. Stick to the timetable in there.

please take time to read the faq's

LINKS....

http://www.consumeractiongroup.co.uk/forum/welcome-our-forum/71112-glance-guide-claiming.html

FAQs....

Templates Library....

If you have charges going back further than six years read in here;

http://www.consumeractiongroup.co.uk/forum/general/80486-claiming-beyond-6-yrs.html

There is also live chat, visit if you need any quick advice.

http://www.consumeractiongroup.co.uk/forum/chat/flashchat.php

Finally good Luck.

Happyolddog.

 

If my advice helps please tip the scales, left.

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Guest louis wu

Hello,

 

Its 14 days. So if it went on the 16th, 2 days for posting, then the 14 days is up on the 2nd.

 

As for dealing with Abbey, I found a good solid wall for banging your head against is essential. They will stall but just stick to YOUR deadlines and it will be fine. They wont settle with you until the last minute, but if you follow the process correctly, they will settle, just make sure you dont accept anything less than 100%.

 

louis

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welcome to the forum.

 

Please take time to read the faq's

Please find your banks forum and start a thread;

(your user name) V (banks name)

use the template letters in order Stick to the timetable in there.

 

For instant live help please go to the chat room

 

Any advice given is purely based on personal experience and if in doubt you should seek further advice from a professional.

 

If you liked what I have written then please let me know by clicking on the scales!

 

FAQS wink.gif

http://www.consumeractiongroup.c o.uk/forum/faq.php

 

Scotland Issues

http://www.consumeractiongroup.c o.uk/forum/scotland/

 

Step by step instructions biggrin.gif better safe than sorry!

http://www.consumeractiongroup.c o....tructions.html

 

Templates cool.gif If it aint broke dont fix it!

http://www.consumeractiongroup.c o....lates-library/

 

Online claim or direct at court?

Getting MCOL Right

 

Finally good Luck.

jamesrap.

 

If my advice helps please tip the scales, left.

"The only thing that interferes with my learning is my education." Albert Einstein

 

"No-one can make you feel inferior without your consent" - E. Roosevelt

 

 

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Hi Louis, thanks for your help. To be honest banking with Abbey has been like my banging my head against a brick wall for the last 7 years.

 

They got my letter on the 17th so wll work 14 days from the 18th.

 

Did you get your charges back from Abbey?

 

And I intend to get the full amount. I have time to make sure I do everything correctly and am prepared to go to court if necessary.

 

Cheers, Saskia

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Stick with it Saskia and do not let Abbey try and dictate terms to you-follow the threads given by Happy and you cannot go wrong.

 

Also read the other Abbey threads.

PPMAN159

 

If this comment has helped please click on the scales.

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Guest louis wu
Did you get your charges back from Abbey?

 

And I intend to get the full amount. I have time to make sure I do everything correctly and am prepared to go to court if necessary.

 

Cheers, Saskia

 

 

Yes, just over £2000, another £2000+ thats just gone past court paperwork (N1 form), and just temtatively starting a claim for an old (1987-2002) account.

 

They will pay, and your attitude is perfect. Its going to need a bit of patience, but you will win (I think you alreadt know that:)), and the satisfaction (and cash) really make you smile.

 

Louis

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