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Hi all i have today recieved statements from GE regarding my closed Debenhams account card. it had two statments missing but seens as i already had these and they had 0 balance on them i was not too fussed. anyhow i have calculated £96 worth of charges so i have now written to them requesting a refund. hopefully they wont put up much fight as it only a small amount - but i wont hold my breath, can anyone out there offer any advice on dealing with Debenhams or GE Money.


Will keep you posted


oh they used the full 40 days to send me my statements!!!!

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We are quite a long way on in the process with GE Money (Burtons store card) - http://www.consumeractiongroup.co.uk/forum/other-institutions/55863-son-steven4064-ge-money.html


GE Money seem to offer to refund charges as soon as you ask them, in fact they sent us a cheque without even askeing if we accepted the offer which we didn't as they didn't pay us the interest. That part of the story is still ongoing but nearing the end.





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My Wins

 GE Money Won unconditionally May 2007

NatWest Won unconditionally August 2007

Brighthouse Won unconditionally August 2007

Goldfish Won unconditionally April 2008 (including CI on the basis of Sempra)

Clydesdale Financial Services (now BPF) Won unconditionally February 2008


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