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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Egg loans - only online/ no paper agreement


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Egg Loan Qoute

Once accepted you'll be able to complete your loan agreement online, which

means no hanging about for paperwork.

 

I remember reading about the law does take into online agreements? Shouldn't Egg be told off? Surely if one were to take out an offer they could in theory explain they haven't signed anything - plus no agreement (only online)

 

I do not think people should nor would I do this btw just interested reading?

 

I continued through the qoutation and it mentions you can click a link to the loan agreement! Doesn't force you to read it! Just gonna print out details

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I want to click submit and continue to the next stage at the moment it hasn't asked for a eletronic signature...

 

Has anyone applied for Egg loans before?

 

You have now completed all your details. Once you select 'submit', you confirm that you agree to the terms and conditions of this account.

 

Does Submit count as signature?

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My mistake...

 

1.1. This agreement will be deemed to be made on the day we receive the signed agreement from you

 

However chance the agreement could still be wrong ...? Tempted to test this out, more curious as don't really want to commit fraud. I could check agreement and not sign it. Then could check without doing any harm - apart from fotprint on credit record

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I would assume that if you didn't sign the agreement they wouldn't release the funds to you though? Or is that what you want to test?

 

i took out a loan with lloyds via my online banking. took about 20 seconds and the money was in my account instantly. pretty scary eh?

 

no paperwork at all.

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