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    • Future Comms issues. Read more at https://www.consumeractiongroup.co.uk/topic/416504-future-comms-issues/
      • 3 replies
    • This is a bit of a lengthy one but I’ll summerise best as possible.
       
      THIS IS HOW THE PHONECALL WENT 
       
      I was contacted by future comms by phone, they stated that they could beat any phone contract I have , (I am a limited company but just myself that needs a business phone and I am the only worker) 
      I told future comms my deal, £110 per month with a phone and a virtual landline, they confirmed that they could beat that, £90 per month with a phone , virtual landline  they also confirmed they would pay Vodafone (previous provider) the termination fee. As I am in business, naturally I was open to making a deal. So we proceeded. 
      Future comms then revealed that the contract would be with PLAN.COM and the airtime would be provided by 02, I instantly told them that this would break the deal as I have poor 02 signal in the house where I live as my partner is on 02 and constantly complaining about bad signal
      the salesman assured me he would send a signal booster box out with the phone so I would have perfect signal.
      so far so good.....
      i then explained this is the only mobile phone I use for business and pleasure, so therefore I didn’t want any disconnection time in the slightest between the switchover from Vodafone to 02
      the salesman then confirmed that the existing phone would only be disconnected once the new phone was switched on.
      so far so good....
      • 14 replies
    • A shocking story of domestic and economic abuse compounded by @BarclaysUKHelp ‏ bank complicity – coming soon @A_Gentle_Woman. Read more at https://www.consumeractiongroup.co.uk/topic/415737-a-shocking-story-of-domestic-and-economic-abuse-compounded-by-barclaysukhelp-%E2%80%8F-bank-complicity-%E2%80%93-coming-soon-a_gentle_woman/
      • 0 replies
    • The FSA has announced large fines against DB UK Bank Limited (trading as DB Mortgages) - DeutscheBank and also against Redstone for their unfair treatment of their customers.
      Please see the links below for summaries and full details from the FSA website.
      It is now completely clear that any arrears charges which exceed actual administrative costs are unfair and therefore unlawful.
      Furthemore, irresponsible lending practices are also unfair and unlawful.
      Additionally there are other unfair practices including unarranged counsellor visits - even if they have been attempted.
      You are entitled to refuse counsellor visits and not incur any charges.
      Any charges for counsellor visits must not seek to make profits. The cost of the visits must be passed on to you at cost price.
      We are hearing stories of people being charged for counsellor visits for which there is no evidence that they were even attempted.
      It is clear that some mortgage lenders are trying to cheat you out of your money.
      You should ascertain how much has been taken from you and claim it back. The chances of winning are better than 90%. It is highly likely that the lender will attempt to avoid court action and offer you back your money.
      However, you should ensure that you receive a proper rate of interest and this means that you should be seeking at least restitutionary damages - which would be much higher than the statutory 8%.
      Furthermore, you should assess whether the paying of demands for unlawful excessive charges has also out you further into arrears and if this has caused you further penalties in terms of extra interest or any other prejudice. This should be claimed as well.
      If excessive unlawful charges have resulted in your credit file being affected, then you should take this into account also when working out exactly what you want by way of remedy from the lender.
      You should consult others on these forums when considering any offer.
      You must not make any complaint through the Ombudsman. your time will be wasted, you will wait up to 2 yrs and there will be a minimal 8% award of interest and no account will be taken of any other damage you have suffered.
      You must make your complaint through the County Court for a rapid and effective remedy.

      http://www.fsa.gov.uk/pages/Library/Communication/PR/2010/120.shtml
      http://www.fsa.gov.uk/pubs/final/redstone.pdf
      http://www.fsa.gov.uk/pubs/final/db_uk.pdf
       
      http://www.fsa.gov.uk/pages/consumerinformation/firmnews/2011/db_mortgages.shtml
      Do you have a mortage arears claim to make? Then post your story on the forum here
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      • 0 replies
wotsundermykilt

Interest Charges On BOS Overdraft

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I defaulted on a flexable account with an ex partner. I asked for statements going back to 1997 but have not recieved them all yet.What i do have is this though.

As of 6th jan 2000, I had an overdraft of £4778.66

As of 14th October 2005 I still had £4854.52 to pay? Ouch Only paid £29 in all that time.

 

 

They have charged me £2838.07 in interest

I have repaid to the account £2778.00 in that time.

 

I paid through an agency for a while, small amounts & for the last 18 months approx I have paid £80 to them on time regular.

 

Is this excessive interest?

Any thoughts what my next move should be with this account. I cannot get a proper bank account because of this default.

Mike


Mike

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Ouch! What do you mean by 'paid through an agency'? If you were in default and made an arrangement to pay, I thought that the interest was supposed to stop being added. Who has been adding all the interest? There are some very interesting threads on the forum concerning debt collection agencies.


Robertxc v. Abbey - £3300 Settled in full

Robertxc v. Clydesdale - £750 Settled in full

Nationwide v. Robertxc - £2000 overdraft wiped out, Default removed by order of the sheriff

Robertxc v. Style Card - Default removed by order of the sheriff

Robertxc v. Abbey (1) - Data Protection Act action. £750 compensation

Robertxc v. Abbey (2) - Data Protection Act action. £2000 compensation, default removed

 

The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.

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Thxs for the reply Robert. The agency was one of those companies who promise to lower your monthly payments etc.They were Baines & Ernst. I paid money to them & they then forwarded it onto the bank.I no longer deal with them & prefer to pay myself.The bank have never made an arrangement with me & when I recently phoned to get a settlement on the account I was given a figure to do just that. I thought better off it though, & thought I would get some opinions first before I probably have to seek proper legal advice. They are never off the phone now to see when I am settling which makes me think there is something not quite right here.They have tried to give me a 6 monthly financial review as well but they have never ever ever given me a review before.Going to phone for rest of my statements today(the missing ones)

Mike


Mike

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Lowering your monthly payments is only ok if they've managed to do a deal whereby the principle sum owed is also lowered, otherwise you end up just paying enough to cover the interest, and therefore never get out of debt. Which sounds a bit like where you are now.

 

I think before you do anything else you need to be in full possession of the facts. If I were in your position I would also be doing a DPA request on Baines & Ernst, so that you can see exactly what they've done.


Robertxc v. Abbey - £3300 Settled in full

Robertxc v. Clydesdale - £750 Settled in full

Nationwide v. Robertxc - £2000 overdraft wiped out, Default removed by order of the sheriff

Robertxc v. Style Card - Default removed by order of the sheriff

Robertxc v. Abbey (1) - Data Protection Act action. £750 compensation

Robertxc v. Abbey (2) - Data Protection Act action. £2000 compensation, default removed

 

The opinions on this post are those of Robertxc and not necessarily the opinions of the group and do not constitute sound legal advice. You are advised to seek professional legal advice.

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Robert thxs once again. I have the statements pertaining to the period Baines & Ernst were paying my debt so thats not a problem.When the account first defaulted they were charging over £100 in interst monthly but all of a sudden they changed that to about £30 after a few months.They do not communicate with my ex partner, just me, but all back statements show just my ex's name as having paid the debt(I give her half every month). I guess that I am the one defaulted & she has got off scot free.I will update this as I get more info.

mike


Mike

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Just had a thought. Can the bank issue a default on my credit file(which they have) if I can prove i have paid money into that account every month without fail?

Mike


Mike

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