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Requesting charge information


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As a result of all the DPA requests for information, when people only want their charges, there's now a process to get a full list of charges from the past x many years without them charging £10 and without getting reams of information that you dont need.

 

If you go into branch and request it, they can order it through their email system and you'll get it a few days later by post. Nag them though, it's something that was only announced to us a couple of weeks ago, so most staff wont know off the top of their heads how to do it.

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