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Choice Shopping Catalogue


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Hello there Guys & Galls.

 

Can anyone advise on this one please?

 

I had a catalogue account with Choice catalogue. I remember them 'putting the boot in' when I had financial dificulties a couple of years ago. Is it possible to get these penalties back at all?

Is this like any other credit account and therefore subject to the same rules?

 

Would I follow the same procedure - SAR / Prelim / LBA etc..?

 

Many thanks in advance to anyone able to advise.

 

Cheers

 

 

Chris

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Hi,

Maybe someone can give me some much needed advise I sent a SAR to Choice they sent the following letter back

 

"Unfortunately, I am unable to send you copies of statements from January 2006 to September 2006 as these are no longer on our records. We only hold the last 6 months statements.

 

However, if required I can arrange for copies from October 2006 to be sent. Please let me know if required"

 

Surely they legally have to keep statements for a certain length of time

 

Any advice would help

 

Gem

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