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Pluckys mate vs Halifax


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Hi there, Im handling a claim for a friend of mine.

 

First of all I done my own claim sept last year with Natwest has anything significant changed in the process that I should be aware of.

 

He has arecieved a reply to his preliminary letter and they have basically said "they are sorry to hear about his complaint" "theywill look into the complaint and get in touch with him within 8 weeks"

 

A load of rubbish to me! So what should I do. Hold on for a while or stick the 14 days and send LBA regardless of what they have said. Obviously I could adapt the LBA and say thank you for your letter but I am not prepared to wait 8 weeks etc etc and lay out my terms agin.

 

many thanks

NatWest Claim

17.09.06 - S.A.R. sent

04.10.06 - Statements recieved and Prelim letter sent

12.10.06 - Letter from Higgers telling me to take a hike

18.10.06 - LBA sent directly to Stuart Higley

06.11.06 - Moneyclaim issued

14.11.06 Claim Acknowledged

6/8.12.06 - Offer of £950/Defence recieved

Capital One Claim

03.10.06 - S.A.R. Sent

20.11.06 - Prelim/LBA sent

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Hi there, Im handling a claim for a friend of mine.

 

First of all I done my own claim sept last year with Natwest has anything significant changed in the process that I should be aware of.

 

He has arecieved a reply to his preliminary letter and they have basically said "they are sorry to hear about his complaint" "theywill look into the complaint and get in touch with him within 8 weeks"

 

A load of rubbish to me! So what should I do. Hold on for a while or stick the 14 days and send LBA regardless of what they have said. Obviously I could adapt the LBA and say thank you for your letter but I am not prepared to wait 8 weeks etc etc and lay out my terms agin.

 

many thanks

HI Plucky,

 

Your freiend is very lucky to have someone to help:)

 

DONT give them any extra time, just move on to the LBA .

I would not bother referring to their time table in your LBA letter at all, just sent standard Letter.

Its all delay tactics by the banks:mad:

 

Good luck

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I guessed as much.

 

Thanks for the speedy reply.

 

Its almost fun doing this all over again!

NatWest Claim

17.09.06 - S.A.R. sent

04.10.06 - Statements recieved and Prelim letter sent

12.10.06 - Letter from Higgers telling me to take a hike

18.10.06 - LBA sent directly to Stuart Higley

06.11.06 - Moneyclaim issued

14.11.06 Claim Acknowledged

6/8.12.06 - Offer of £950/Defence recieved

Capital One Claim

03.10.06 - S.A.R. Sent

20.11.06 - Prelim/LBA sent

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  • 3 months later...

Hello im after a bit of comforting advice here.

 

My mate is 6 days late from the LBA deadline simply because he does not have the money to file a claim yet. Is this likely to present a proplem. We are going to do an N1 form and take it into the court next week when he gets paid.

 

Also another thing I am conerned about since this whole process started he has only had one reply from the bank. Is this comman behaviour as I have only had a claim for myself with Natwest. They havent even replied to the LBA.

 

Many thanks for your time

NatWest Claim

17.09.06 - S.A.R. sent

04.10.06 - Statements recieved and Prelim letter sent

12.10.06 - Letter from Higgers telling me to take a hike

18.10.06 - LBA sent directly to Stuart Higley

06.11.06 - Moneyclaim issued

14.11.06 Claim Acknowledged

6/8.12.06 - Offer of £950/Defence recieved

Capital One Claim

03.10.06 - S.A.R. Sent

20.11.06 - Prelim/LBA sent

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dont worry about being late (its in there favour) u just say you were giving the banks extra time! But for ur own benefit find the money and get the N1 sent!

Regarding Nat West make sure ur letters are recorded delivery and if they dont respond to the courts then you win by default, dont worry

Get some holiday brochures u will be paid very soon!

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I hadnt sent them recorded delivery, I hadnt thought to do that and I hadnt done that with my claim against Natwest.

 

Do you think I should send them a final LBA with recorded delivery.

NatWest Claim

17.09.06 - S.A.R. sent

04.10.06 - Statements recieved and Prelim letter sent

12.10.06 - Letter from Higgers telling me to take a hike

18.10.06 - LBA sent directly to Stuart Higley

06.11.06 - Moneyclaim issued

14.11.06 Claim Acknowledged

6/8.12.06 - Offer of £950/Defence recieved

Capital One Claim

03.10.06 - S.A.R. Sent

20.11.06 - Prelim/LBA sent

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So shall I send them another LBA?

NatWest Claim

17.09.06 - S.A.R. sent

04.10.06 - Statements recieved and Prelim letter sent

12.10.06 - Letter from Higgers telling me to take a hike

18.10.06 - LBA sent directly to Stuart Higley

06.11.06 - Moneyclaim issued

14.11.06 Claim Acknowledged

6/8.12.06 - Offer of £950/Defence recieved

Capital One Claim

03.10.06 - S.A.R. Sent

20.11.06 - Prelim/LBA sent

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  • 2 weeks later...

Well my mate phoned them and they said they hadnt recieved the LBA so im going to send them another by recorded delivery. My cock-up.

 

Im really worried ive messed this up for my friend by not sticking to deadlines. Plus I have pormised to pay his fee's if he does not win.

 

I also know my friend would not be wiloing to actually attend a court case should it go that far. Also I have people left right and centre telling me the banks have put a stop to this and are winning cases.

 

I could really do with some sound advice form here from someone who knows the score rather than my friends and family who have just heard snippets of news reports etc etc

 

many thanks

 

A V.Worried Plucky :(

NatWest Claim

17.09.06 - S.A.R. sent

04.10.06 - Statements recieved and Prelim letter sent

12.10.06 - Letter from Higgers telling me to take a hike

18.10.06 - LBA sent directly to Stuart Higley

06.11.06 - Moneyclaim issued

14.11.06 Claim Acknowledged

6/8.12.06 - Offer of £950/Defence recieved

Capital One Claim

03.10.06 - S.A.R. Sent

20.11.06 - Prelim/LBA sent

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many thanks for the reply Tilly, that was definately a comofrting read.

 

I have tried phoning the number on the last letter receieved from Halifax Customer realtions all day but havent even got an answer?!? odd.

 

Anyhow shall I send another LBA recorded delivery this time with another 14days and file after these 14 days. This time making sure all correspndence is recorded delivery and deadlines are strict.

 

I want to get this show back on the road and hope I havent messed up.

 

many thanks

NatWest Claim

17.09.06 - S.A.R. sent

04.10.06 - Statements recieved and Prelim letter sent

12.10.06 - Letter from Higgers telling me to take a hike

18.10.06 - LBA sent directly to Stuart Higley

06.11.06 - Moneyclaim issued

14.11.06 Claim Acknowledged

6/8.12.06 - Offer of £950/Defence recieved

Capital One Claim

03.10.06 - S.A.R. Sent

20.11.06 - Prelim/LBA sent

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Do you have any advice to offer on my other queries at all?

NatWest Claim

17.09.06 - S.A.R. sent

04.10.06 - Statements recieved and Prelim letter sent

12.10.06 - Letter from Higgers telling me to take a hike

18.10.06 - LBA sent directly to Stuart Higley

06.11.06 - Moneyclaim issued

14.11.06 Claim Acknowledged

6/8.12.06 - Offer of £950/Defence recieved

Capital One Claim

03.10.06 - S.A.R. Sent

20.11.06 - Prelim/LBA sent

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this might be worth looking into have a look at these 2 links

Court Fees - Do you have to pay them?

http://www.consumeractiongroup.c o....t.html?garpg=9

 

 

A-Z Index

 

 

 

 

 

 

 

HOW NOT TO CLAIM...Click here!

 

HOW TO...DUMMIES GUIDE TO CAG...Read here

 

.please remember that any advice i give is purely my own experience or opinion thankyou

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I sent it o this address:

 

Halifax PLC

Trinity Road

Halifax

West Yorkshire

HX1 2RG

 

is this correct

NatWest Claim

17.09.06 - S.A.R. sent

04.10.06 - Statements recieved and Prelim letter sent

12.10.06 - Letter from Higgers telling me to take a hike

18.10.06 - LBA sent directly to Stuart Higley

06.11.06 - Moneyclaim issued

14.11.06 Claim Acknowledged

6/8.12.06 - Offer of £950/Defence recieved

Capital One Claim

03.10.06 - S.A.R. Sent

20.11.06 - Prelim/LBA sent

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yes thats the corresct address it might be worthing ringing them again before you send another lba in view of the postal strikes

 

 

A-Z Index

 

 

 

 

 

 

 

HOW NOT TO CLAIM...Click here!

 

HOW TO...DUMMIES GUIDE TO CAG...Read here

 

.please remember that any advice i give is purely my own experience or opinion thankyou

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