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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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what charges can i claim


rick james
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Hiya,

Welcome to the CAG.

 

Basically you have been charged, you can claim.

 

Bounced chequs, direct debits, standing orders.

 

Which bank are you with?

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Guest louis wu

hi james.

 

In answer to your question, all of the above, plus anything which is an excessive (unfair) charged.

 

If you have your statements you will see what the charges are (all banks have slightly terminology), if in doubt look for debits that are regular round figures, ie £20/25/30/32/35 etc.

 

Best of luck, read everything (especially FAQ's) and keep us posted

 

Louis

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Guest ChloeJane

Hi Ricki!

 

Welcome to the site!

 

To find a list of what you can and can't claim back the link below is a great start. On the right of the page is a link to information about what you can claim back.

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/25457-guide-reclaiming-bank-charges.html?garpg=6

 

If you find it all a bit daunting to begin with and want any help why not pop into the chat room where you will find those that can quickly give you links and suppport.

 

To go to the chat room click on the link below!

 

www.consumeractiongroup.co.uk/forum/chat/flashchat.php

 

When you get in, type in the bottom of the box and press send and watch and see how friendly we all are!

 

Good luck!

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  • 1 month later...
Hiya,

Welcome to the CAG.

 

Basically you have been charged, you can claim.

 

Bounced chequs, direct debits, standing orders.

 

Which bank are you with?

 

Thanks for your reply im with Lloyds TSB

 

Cheers Rick

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You should now join the Lloyds forum..

 

You will get all the help needed in there. Have a read around some of the threads.

 

I will get you moved over.

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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