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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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overflow v Halifax


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aww same here i buried my old dogs ashes in garden , he got put to sleep due to tummour :( but as i say he still with us in spirit and now i got dog from woodgreen hes a doll ,, love him to bits :) ,, hope all goes ok with your claim

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hi overflow :) yep thats the plan we,re watching each others backs lol ,, i not heard anything yet and like you im checking door for post lmaoo ,, i hate these postal strikes ,, though cant twitch curtains as door near stairs and l,room in between so dont look out :( lol ,, hope you hear something soon ,, ohhh india huh ,, long way is that what you plan to do with reharges ,, go visit ,, that would be lovely :)

 

good luck tlk soon :)

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hi :)

yep sent email re thread this morning :) think we should all do our bit and if it helps :) yeyy least we tried huh :) ,,aww okies re daughter ,, lol mind you would of been nice break for you , ,, hope comp sorts itself out ,, mines getting bit ragged round edges to ,, if and when i do get my pennies may well treat myself to a new one :D

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hi Overflow , sorry to hear that you not heard from courts as yet ,, me either but i got til 13th so few days yet :) if i dont hear by 12th may give courts a ring see whats going on :) ,, hope your comp gets sorted :)

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hi overflow:) what the heck they playing at if they knew info was wrong why did they not write back ,, geez sorry think its what we all wanted to hear some one winning after the OFT announcement ,, seems like there maybe hope out there ,, hope all goes ok with you will keep checking your thread take and all best .. xoxox pophugbyzappe1ak.gif

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hi overflow :) hope all is ok ,, take a deep breath and breath , lol ,, it will turn out ok ,, plenty ppl here behind you , as kenny says SSL is good at these things she helped me with my N1 i emailed a copy and had her check it over for me before i sent it court lol ,, i was that unsure lol but all was ok , and when you take it back to court get staff there to check is what i did ,, :) good luck ;)

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hi overflow ,glad it was nothing serious :) hope all goes well for from now on as i know you have been messed around a bit ,, halifax got til sunday to aknowlege if nothing im filing judgement on monday , so hopefully it will go through ,, rang court up yesterday and they 3 weeks behind , so will have to wait and see as yet no stays been had :) which gives me a glimmer of hope ,, take it easy , and maybe just maybe we will all be celebrating together , you me and Stone :)

 

hugs xoxoxo

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yeyyy you back on track ,, thats great news :)pophugbyzappe1ak.gif yep looks like theres a few of us filing at same time ,, will be 1 big party if all goes well lol ,, im good still no word so last day tomoz then file judgement :D

goodluck and will keep watching lol is a race to see who comes through 1st :)

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hi overflow glad you gotnew comp:) hee hee re,,WHIP :p think this sites getting kinky what with Tilly and her pink handcuffs lol ,, think we have all landed on the qwerty thing , hope you here something soon and its all good :)

will be watching out for that WON !!!! on your thread ,

take care xoxoxoxo

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hi overflow , hope things are good with you :) got letter from optima services on behalf of halifax yesterday , :( so just waiting to hear something from courts now ,, waiting game again lol .. yep you right about bum hurting after sitting in front of comp for while ,, might get nice soft cushion lol ;)

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hi overflow just been reading thread ,, seems they messing you around a bit ,, but keep hanging in there hopefully it wont be to long b4 you hear something ,, we are all behind You :) and with luck it will be great news :D

 

take care and heres a big pophugbyzappe1ak.gif

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awww nice green snotty :) hi overflow im waiting around just like you ,, need to buy ink so can start printing court bundle ect,, so hopefully get started on that tues after i ring court to see whats happening as had letter from Optima as i said previously ,,

keep at it we all behind you , watching thread with anticipation :)

good luck :)

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