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Hi everyone:D

 

Just registered & new to all this.......it'll take me a week to navigate round this website:oops:

 

I'm currently in the process of claiming my charges back from the Halifax £1130.39.

 

Last week I received a letter from them stating "We are sorry to learn that you are unhappy with the charges debited from your account.":-x

 

They also stated they had 8 weeks to investigate & respond to complaints. Is this normal or a stalling tactic?

 

I am now going to the FAQ section to try & find some answers.

 

Great to be here!

 

Kind Regards

 

DreamyD

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Hi DreamyD,

Welcome to the forum.

 

Please take time to read the faq's

Please find your banks forum and start a thread;

(your user name) V (banks name)

 

This is yet another stalling tactic, stick to the timetable in the templates library.

 

LINKS....

FAQs....

Templates Library....

If you have charges going back further than six years read in here;

http://www.consumeractiongroup.co.uk/forum/general/80486-claiming-beyond-6-yrs.html

There is also live chat, visit if you need any quick advice.

http://www.consumeractiongroup.co.uk/forum/chat/flashchat.php

Finally good Luck.

Happyolddog.

 

If my advice helps please tip the scales, left.

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