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    • Yep, I read that and thought about trying to find out what the consideration and grace period is at Riverside but not sure I can. I know they say "You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is"  but I doubt they would disclose it to the public, maybe I should have asked in my CPR 31.14 letter? Yes, I think I can get rid of 5 minutes. I am also going to include a point about BPA CoP: 13.2 The reference to a consideration period in 13.1 shall not apply where a parking event takes place. I think that is Deception .... They giveth with one hand and taketh away with the other!
    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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No reply to SAR after 40 days? what happens next?


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I have sent a SAR to vodafone as they have unfairly issued me with a Default on my credit file and i wish to find evidence in my history records with vodafone to prove this default should not be there. They have cashed my check for £10 that i sent as payment for my information, about 3 weeks ago, but i still have no response from them.

 

I would just like to know what i have to do + what exactly happens if vodafone fail to send a response to my SAR letter after 40 days. Also, is it 40 days from receiving the letter (which i sent recorded) or is it 40 days from when they cashed my cheque?

 

thanx for the help :)

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Na i very much doubt they have credited it to my account, it has been closed since 2003 now and fully paid off too.

 

thanx

 

 

edit... i have just had a read thru the S.10 DPA letter, will i have to edit this letter at all to make it usable for sending to a phone company and not a bank? To be honest, i have read thru it a couple of times and it confuses the hell out of me! could someone shed some light on it for me?

 

if vodafone fail to reply to my SAR within the 40 days, then does this give me any great advantages to having my default removed ,should the matter goto court? i am hoping that they are taking there time as they have maybe lost some or all of my records, which should give me an advantage i would imagin?

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  • 3 weeks later...

Ok, so i have just recieved a letter from vodafone today (2may), it is dated from 30 April and says the following..

 

Dear Mr.Simmons

 

REQUEST FOR DATA ACCOUNT NUMBER XXXXXXX

 

Thank you for your letter of 22 March 2007. i am happy to provide you with the information that you have requested, but note that the address for the above account is different from that on your letter. I would be grateful if you could confirm the address on the account so that i might verify you as the account holder.

 

I look foward to hearing from you.

 

--------------------------

 

 

Now, this has clearly been sent knowing that if i reply , it will be over due the 40 day period. im wondering if they are trying to catch me out and thus allowing them all the time in the world to send my details.

 

The letter they posted to me was not sent recorded delivery etc etc, just a standard letter.

 

What shall i do now? could i just 'Pretend' i never got this letter and proceed with sending the S.10 Data Protection Act letter?

 

there is an address and phone number on the letter they sent me, but i am worried that if i phone them to give my address details, there is no proof of me doing so... If i send a letter, then they will not receive it till After the 41'st day, so then they would have no time limit to get my Data..

 

Help! thanx.

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No, you're coming at it the wrong way. Forget the deadline and concentrate on getting the information. DID you have a different address as they suggested? If so they are perfectly within their rights to check, as they can fall foul of the ICO for not taking sue care in their disclosure. If you have moved, provide proof it is you at the new address and request that they submit the data required without further delay.

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ok, so shall i ring them or send a letter? can i set them a time limit for me to receive my data?? i am worried that if i say 'without further delay' , not being specific to any length of time, they could take as long as they want?!

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If you HAVE moved, you'll need to send them a letter to provide them with the authority to prove who you are and release the information. You can set a time limit, but it will be of your own and not legally enforceable. If you feel that 'without further delay' is ambiguous, 'time is of the essence' means the same thing, and has the added menace of (possible) court action.

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  • 2 weeks later...

Arrrg! sent off my letter confirming my address, over a week ago now. sent it 1st class direct to the person that requested my address details and still no reply or SAR data.

 

Its starting to feel like the initial 40days has been voided and therefore giving them unlimited time to reply! So, how much longer would you give them before sending off the S.10 DPA ??

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you need to add on to the 40 days the time between the date of their letter to you and the day they received your letter - so if that was say, a week, you need to give them 47 days from original request. After all, they had your SAR otherwise they couldn't have replied asking for proof of address, so it's just that amount of time it took to exchange two last letters.

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You need to get things in proportion. So they don't comply within the 40 days. IF they get around to it, you're receive the information. If they don;t, you complain top the ICO, who will ask them to supply the information to you. If the don't, they get a ticking off and told to be more responsive. Sure there are penalties for non compliance, but if only the ICO were as dynamic at issuing fines as the DVLA or tracking transgressors as TV Licencing, it's pointless getting your blood pressure up.

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