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Help ! First Direct & Allocation Questionnaires


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So filed small claims for £1240 with First Direct , part of HSBC and they filed a defence and moved courts. It cost me £120 and ive been sent a Allocation Questionaire to fill in and pay £100 to and send it back.


One thing that really annoys me :mad:about this is that how do courts think normal people can afford £100 + £120 easily or at all? how are we to win against big banks when theyre big obstacles like this for the common man?


Is it worth doing this or approaching FD to settle ?:???:

Im sure when bank files defence its scares some customers here but it shouldnt !

someone suggested Ive spent time and £100 already so worth paying the £100 as hardly any bank will go to court.


Any views/opinions / advice anyone ?

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Welcome to the forum.


Please take time to read the faq's

Please find your banks forum and start a thread;

(your user name) V (banks name)

use the template letters in order Stick to the timetable in there.


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Guest Big Lash



The points you raised have been mentioned before, and the issue of court cost is not new.


The courts do look sympathetically towards people who cant afford the fees, and many exemptions are given. Even if you don't qualify for an exemption, the court manager does have the discretion to waive the fees should he/she feel it would cause unneccesary hardship.


As to the banks, well its clear why they do it, even if 10% quit their claim at the court stage, thats a substantial saving for them.:(


None of the above make it right, but it is a part of this process we go through, and its why CAG (and other sites like it) are invaluable, because all the help/support/advice is here and given freely.:)


As to your position, it is your decision as to whether to pay the £100 AQ fee or try to negotiate with First Direct. If you require advice, then you will need to post details as to how your claim has progressed, what correspondence has been sent/recieved, and what your POC were.


Whatever you do, good luck

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