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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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hi, im a married man with 6 children (4 stepkids and 2 of my own) i also have 2 children from a previous relationship which the mother wont let me see, anyway when i was younger the csa wanted money off me for the 2 children but i couldnt afford any so the debt ran up to 10,000 which they suspended because i couldn't afford any maintenance payments as well as contributing to the outstanding debt, anyway a few months ago i got a letter stating they wanted the 10,000 in full or it will be passed on to a debt collection agency. i rang them to discuss that im not working as im a househusband and that i couldnt afford that much as i have a wife and 6 children to support anyway he didnt care and said that it would be passed on to the debt collection agency and they sent me a letter stating they wanted 20 pound a week but i said i couldnt afford this but i will try and pay you 10 pound a week which they accepted but now im finding it hard to pay this amount out as we are struggling too and in the meantime ive had a reassessment with the csa and they said i dont have to pay anything as we dont have enough money coming in yet how do they expect us to pay 10 pound a week if they say we dont have enough money coming in?

1. is there any chance we can get this debt squashed

and can anyone help and give me advice on what i can do

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Guest Niklowe

Hi hazza, and welcome

 

I'm not an expert on debt, but there are plenty of people in the same situation here. Use the links below to get yet you to the area of this site you need.

 

You will need to start a new thread there so that people can read and advise you

 

http://www.consumeractiongroup.co.uk/forum/debt-collectors-debt-collection/

 

http://www.consumeractiongroup.co.uk/forum/general-debt/

 

http://www.consumeractiongroup.co.uk/forum/welcome-our-forum/13182-how-make-posts-please.html

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  • 2 months later...

My situation with the CSA is this..i have a nil assesment, but they are now threatening a deductions from earnings.!!!They are fully aware of my situation but they appear to be using bullyboy tactics becasue the government have given them a rocket up their backsides...so they are in turn passing the bullying to absent parents who cannot legitamatly pay...I know there is a form you can give to the banks stating that monies in the account are spoken for, but is there a similar form i can send to my wages department so the CSA don't play this dirty trick on me if they decide to do so.?...I'd have nothing to pay my mortage and see to my 3 young kids and my wife.

Any help would be of great assistance.

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