Barclays bank Additions Accounts ripoff

[Palotina]

Hi everyone

I have just discoverd that Barclays Bank has been charging me since at least the past two years £11.50 for something called Additons Accounts.

Aparently this is a premiun account that I have never asked for but to be opened they just need a verbal agreement (which I never gave) and is absolutely ilegal as is a case of misseling. I did not ask for the service but they are charging me.

Anyone knows what are the steps to folow first to cancel this kind of account and to get the money back for all these months charging me this service?

Also there is any way that I can asked then to check since when they decided to open this bank account for me?

Many thanks

[Guest louis wu]

Hello

 

This was shown in the BBC Whistleblower program of about a month ago. If you didn't see it, then try the BBC website to view a copy, as you will be suprised what Barclays do to your account. They just add this 'facility' without any authority, or even asking customers in some branches.

 

I would try looking at the program, then going into your branch and demanding they refund the lot, plus interest. They may, after the bad publicity lately, agree, if not, then commence a claim against them.

 

Best of luck

 

louis

[Guest louis wu]

Have a look at this

 

BBC Media Selector

 

Louis

[Palotina]

Hi Louis for your early reply.

The truth is that i saw the program and i was shocked with their practices. I had a very bad experience in the past with barclays regarding some international bank account service that i never asked for and since then i read all my bank statements one by one.

Unfortunatley my partner doesn't do the same and the other day i asked her to have a look to her bank statements (after watching the bbc program) and with great horror we discover that she has been charge £11.50 since at least two years.

I wonder if I can ask the bank for very old statement like 5 or 6 yearas ago. I guess so as the more i am reading in this forums the more that i discover but i presume that I will need to pay a fee for that £5-10 for 5 years statements.

I am a bit lost about what are the steps to follow once I discovered since when they have charge her for this additions. Should we go to the bank, write a letter, ring customer services?

Any advice any experience will be very very welcome...I keep reading and learning....

My handicap is tha english is not my first language and my writing is not really good..

Thanks

[Guest louis wu]

OK

 

firstly, you can get your statements going back 6 years (some people have got them from loger but that isn't standard). you need to send this letter

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/516-1-data-protection-act.html

 

then when you get them, add up all the 'charges' that have been added.

 

You will need to wait for the statements, up to 40 days, so in the meantime have a look here

 

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/

 

 

I understand you language difficulties, but it is important that you understand what you are doing, so if you have a close friend that can help you it would be useful.

 

Best of luck

 

Louis

[Palotina]

Hi Louis

 

Thanks for the advice....I believe that I am fully aware of what I am doing...is just that I get a bit scared of writing a complaint.

I will have a look to these links and do my homework and get well prepared for the next visit to my local barclays bank

Once again thank you very much !!!

[JOSH_IOU]