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I have been browsing this site for two weeks now and addicted.I have finally got the guts to post. I am currently in the process of claiming bank charges from Lloyds TSB. I did try in december after reading something on the bbc website and just dived in head first. Dont think they had a templates or I was just to eager. basically I just wrote to them demanding the pay bac my money and thought I would sit back and wait to the payment. Didn't even know how much. Obviously they sent a letter saying no bla bla and I just gave up.


Anyway my sister the sent me a link to themoneysaving expert site in march and decided to follow the steps through which I got to this site (I thought ,but turns out I was already a member and just needed a reminder of my details) I initially sent of a check at SAR letter and then realised that I can get the details on line. My charges worked out to just over £2000 and they have since added another 70 quid. My second letter was sent on the 2nd of april and have no response so far.

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Guest ChloeJane

Hi Lolia!


It is addictive!


Welcome! Chat is a great way of making friends and getting support so if ever you need help from me, look me up!


Lots of successes in here and I wish you the best of the luck!


Hope to see you after you get a response from your second letter!


Look me up in chat if you ever need help!





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Hi Lolia,

Welcome to the forum.


Please take time to read the faq's

Please find your banks forum and start a thread;

(your user name) V (banks name)

use the template letters in order Stick to the timetable in there.




Templates Library....

If you have charges going back further than six years read in here;


There is also live chat, visit if you need any quick advice.


Finally good Luck.



If my advice helps please tip the scales, left.

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