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nightwalker vs mint


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Not much to claim with this company JUST A MERE 84.00 . I requested all late charges over the phone since start of account which they kindly gave me .

 

sent letter asking for it back on 3 APRIL

REC letter on 10 april -saying sorry to hear you have a compliant but we will look into and get back to you within 10days and try to resolve it ...

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Not much to claim with this company JUST A MERE 84.00 . I requested all late charges over the phone since start of account which they kindly gave me .

 

sent letter asking for it back on 3 APRIL

REC letter on 10 april -saying sorry to hear you have a compliant but we will look into and get back to you within 10days and try to resolve it ...

 

Every penny counts, stick to your time table and not theirs the next letter is due soon. :wink:

 

 

 

 

 

I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.

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right received letter today ..about request for payment ..

 

the usual sorry you have concerns about your account .....

we think our charges are fair and resonable . as a gestureof goodwilll

we offer you 8.48 -diff between oringal fees and the current ..12.00 charges ..

 

 

should i sent off the LBA LETTER OR REJECTION LETTER AS PARTIAL SETTLEMENT.

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combine the 2.

 

 

 

 

 

I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.

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Welcome to the forum.

 

Please take time to read the faq's

Please find your banks forum and start a thread;

(your user name) V (banks name)

use the template letters in order Stick to the timetable in there.

 

For instant live help please go to the chat room

 

Any advice given is purely based on personal experience and if in doubt you should seek further advice from a professional.

 

 

 

 

A-Z of useful links to this site.

http://www.consumeractiongroup.co.uk/forum/post-436526.html

 

A list of head office departments to send your requests to

http://www.consumeractiongroup.co.uk/forum/post-752168.html

 

Step by step instructions better safe than sorry!

http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/31460-example-step-step-instructions.html

 

Templates If it aint broke dont fix it!

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/

 

Online claim or direct at court?

http://www.consumeractiongroup.co.uk/forum/site-questions-suggestions/71369-getting-mcol-right.html#post614610

 

Finally good Luck.

jamesrap.

 

"The only thing that interferes with my learning is my education." Albert Einstein

 

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Don't lie, thieve, cheat or steal. The Government do not like the competition.

 

 

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  • 2 weeks later...

need a little advice here . i know mint owe me 84.00 .they sent me a letter offer ing 8.48 which aint even half of it .iam going to sent off n1 form but i dont have statments as proof of itemised charges . if it wont reach court then will it be ok ...

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need a little advice here . i know mint owe me 84.00 .they sent me a letter offer ing 8.48 which aint even half of it .iam going to sent off n1 form but i dont have statments as proof of itemised charges . if it wont reach court then will it be ok ...

 

No you will require copy statements or details from Mint of the charges for your court bundle.

 

 

 

 

 

I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.

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well received letter today after sending them a lba on 21 April .. They still refusing topay up and are sticking with their offer of 8.68.

 

i only got details of mint via phone so dont have statments detailing the amounts so iam goin to try complainting to ombudsman..

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  • 3 weeks later...
:mad: arrh has everyone gone to sleep on this site or what --no ones replying to my questions and wheres a moderator when u need one. maybe i should file a claim for ignorance lol:(

 

As livelylad says you will need the statements. Most people are using the S.A.R - (Subject Access Request) route under the Data Protection Act but most banks will get you copy statements on payment of a small fee (NatWest will get any number of copy statements for £5, for example).

 

It might be worth phoning Mint and asking about copy statements and then use the method they recommend to get them. Persoanally, I would wait until you have them before going further. It may turn out they owe you a lot more and the LBA stage is the last time you can easily change your claim.

 

Steven

 

Steven

 

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Any opinions are without prejudice & without liability. Do not take any legal action on my advice alone. Almost everything I know concerning the law I learned from this site.

 

Please note, I will not give advice by PM. Please send a link to your thread and I will do my best to answer there.

 

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