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Looking for some advice./ Natwest

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Im looking for some advice on exactly what i need to do next please.


I have recieved the relevant statements from Natwest and calculated that i have paid in excess of £3300 in charges over the period of the statements.


I am slightly unclear on what i should do next and what letter i need to send to take this to the next level.


Any help would be gratefully recieved,



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I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.

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Hi - you need to do a spreadsheet listing the charges and send off the preliminary letter for repayment. These letters can be found in the templates section.


Spend as much time as possible reading up on threads in the NATWEST section so you've some idea as to what you can expect to happen with your claim.


Remember to stick to YOUR timescales and don't be put off by the bank's stalling tactics.


Good luck and best wishes.





Halifax - £2281, successfully refunded all charges after LBA letter & telephone call.

Have been offered the difference between the £20 and £12 charges from Capital One -- am sending LBA for remainder.

GE Money - Received settlement of £441, being total charges requested. No interest though.

CCA'd Bank of Scotland / Blair Oliver Scott to produce CCA Agreements on two Credit Cards - well in default, although still chasing payment!!!

EOS Solutions "ceased action on account" on behalf of a friend.


All in all, quite busy at the moment and enjoying every minute of it




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