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Just to let you all know that I received a letter today from the Abbey saying that:


"Having carried out a full investigation, I can assure you the charges do not contravene those regulations and therefore I cannot agree to to refund all of them. However, as a gesture of good will, I am happy to refund 270.00" :eek:


As my claim was only for 280.00 I could hardly refuse. I know its not a lot of money to some of you but as a student it's a small fortune to me. :)


A victory is a victory and I didn't even have to go to court.


It's a good job I was sitting down when I opened the letter!!


Anyway I rang them to see when I can expect to see the money in my account - 13 minutes later the phone was answered !!:mad: I was told that I can expect to see the money in my account in the next 4 days.


The letter then went on to say that I was a naughty girl and I should look after my account more responsibly blah blah blah.:roll:


Good luck to you all and I hope to see more success stories


Nat West is my next target now that I'm on a roll. ha ha :D :D

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Guest sihum

Congratulations tintin...well done.


Good luck with Natwest too....if you can get Abbey to roll over this easy Natwest shouldnt be a problem.


Try and get to the home page to fill in the survey :)


Keep at it !

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