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Jacketspud v Yorkshire Bank


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Hi there

 

I've successfully claimed again Alliance & Leicester so thought I would now try Yorkshire Bank who must owe me loads of money. After reading the info I think I am going to go back over 6 years and see what happens as I closed my account in about 2005 but have banked with Yorkshire bank for over 10 years at least.

 

I need to do my SAR first as I have no statements but just wondered where to send this as I can only see contact info for Clydesdale and not Yorkshire Bank. Do I just send it to my local branch? Any help would be appreciated.

 

Jacketspud

Alliance & Leicester - settled in full 9/1/2007

Jacketspud

Alliance & Leicester - settled in full 9/1/2007

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I know that's why i've held off for a bit. I must admit I am a bit scared of pursuing this, but i've been reading the site and seen a few more successes lately so hopefully in the future that will be me:roll: . But I know it wont be easy.....

Jacketspud

Alliance & Leicester - settled in full 9/1/2007

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  • 4 weeks later...

Just to update received acknowledgement of SAR and confirmation YB would comply within 40 days. Ha Ha!!! Let's see if it happens. The countdown has begun!!

Jacketspud

Alliance & Leicester - settled in full 9/1/2007

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  • 1 month later...

Hi there I have received nothing!! Nada!! from Yorkshire Bank since the acknowledgement of my SAR. Rang the YB and spoke to a nice young man who said they had been inundated with requests since it had been on GMTV and could not get my statements out until the end of June. Apparently they have sent up a new department to deal with all the requests. Good to know they are putting our bank charges to some good use!!! Ha Ha!!!. Just sending another letter saying I will take them to court if they dont comply within 7 days. And I intend to ring the Compliance Officer to see if this will do any good. No more Mrs Nice Guy!!! Will keep you update with what happens!! Is anyone else in a similar position????

Jacketspud

Alliance & Leicester - settled in full 9/1/2007

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  • 2 weeks later...

Got the statements shortly after my last post - so didnt need to send the letter taking them to court. Been busy at work though so just got round to totting up the charges. £1052!!! So have sent off letter requesting they refund me with a schedule of the charges. Let's see what happens.

Jacketspud

Alliance & Leicester - settled in full 9/1/2007

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Will do BigMac - been reading alot of the other threads and I can see its not easy - but people are winning which gives us all hope :)

Jacketspud

Alliance & Leicester - settled in full 9/1/2007

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Now received letter from Yorkshire Bank Advice Quality Unit. This must be the new department they have set up to deal with all our claims. Letter as follows

 

"Thank you for your recent letter which has been passed to me for my attention. As you will appreicated, I need to make investigations into the points you have raised. In the meantime, I thank you for your patience in this matter and I will contact you as soon as my investigations are complete."

 

Sorry but I dont intend to wait around for any investigation to be concluded. This is going to be my response...

 

"Many thanks for your letter of 8 July. I cannot see why you need to investigate this matter when you have paid out to hundreds of claimants already who have claimed back their bank charges. I am entitled to claim these charges back and am a member of the CAG so I know that you have repaid these charges. YOu can either send me a cheque for the amount I am claiming of £1052, or I will continue with my claim. My next step will be a Letter Before Action and then a claim throught the small claims court. At the moment you can settle this matter for £1052. If I go to court and win then you will have to pay the interest and costs which I calculate to be £357.98 interest plus £120 court costs.

 

I look forward to hearing from you as soon as possible with a refund of my charges."

 

Dont know what anyone thinks of this??

Jacketspud

Alliance & Leicester - settled in full 9/1/2007

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