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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 160 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Dormant Accounts.


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Hi all

I read somewhere on CAG about dormant accounts and how to get info and now I cant find it. Please can someone point me in the right direction. Thanks!

Barclays - claiming £2710!

Offered £2030! Offer rejected, filed MCOL 21/05/07!

Abbey - Settled!

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Hello and welcome.

 

You can claim from the dormant / old closed account.You need to send an S.A.R ( Subject Access Request ) to the bank, with any information you may still have. If you don't have the account details, then previous address info, dates you had opened the account, things like that will help.

There are templates in the library to help you.

 

The fee for your Data held by the bank is £10 in total, not per sheet as some banks have tried to charge in the past. This £10 fee is for any number of accounts held by you. Same fee even if you have had 2 or 3 accounts with them.

 

There are some links below to help you.

 

Good luck

 

ukaviator

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WARNING TO ALL

Please be aware of acting on advice given by PM .Anyone can make mistakes and if advice is given on the main forum people can see it to correct it ,if given privately then no one can see it to correct it. Please also be aware of giving your personal details to strangers

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Hi all

I read somewhere on CAG about dormant accounts and how to get info and now I cant find it. Please can someone point me in the right direction. Thanks!

Hi Rhilbox,

Welcome to the forum,

 

I had a dorment account with the Halifax,I contacted them and claimed all

of the unlawful charges back.

 

Please take time to read the faq's

Please find your banks forum and start a thread;

(your user name) V (banks name)

use the template letters in order Stick to the timetable in there.

 

LINKS....

FAQs....

Templates Library....

If you have charges going back further than six years read in here;

http://www.consumeractiongroup.co.uk/forum/general/80486-claiming-beyond-6-yrs.html

There is also live chat, visit if you need any quick advice.

http://www.consumeractiongroup.co.uk/forum/chat/flashchat.php

Finally good Luck.

Happyolddog.

 

If my advice helps please tip the scales, left.

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Hi both

Thanks for the info.

I am at the LBA stage with Barclays and am familiar with the site.

Anyone starting out read, read, and read some more, all the info you need is here, I cannot recommend this site highly enough!!

Sorry for posting in the Welcome Section but..

There was a link in one of the bank forums for an internet form to locate dormant accounts as I dont have any information on one previous account but I just cant find it again!

Anyone have the link? Please I am losing the plot and my eyes have gone square!!!

Barclays - claiming £2710!

Offered £2030! Offer rejected, filed MCOL 21/05/07!

Abbey - Settled!

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