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    • Hobnail you don't know Elms too well yet. I am surprised that they got as close as they did to adding up to 30. I think the poor dears get confused because most other letters they send out are to give 28 days notice. They even  have difficulty with their two times table and often consult with the char lady to confirm that 2 plus 2 equals 4.  Just act on the notion that they are total numpties and you won't be far out.
    • To carry on from the above post it may be helpful to go through their WS using their numbers. 9] motorists do NOT accept the contract when entering the land. First they have to read it and understand it and then they realise that a] "No stopping" is prohibitive and cannot offer a contract. b] the signs around the bus stop do not mention who issued the No Stopping signs so it could not have been issued by VCS since the IPC CoP states that their signs should include the IPC logo and the creditor be identified.  10]There is no mention of £100 charge for breaching the No stopping request or if there is it is far too small to read even for a pedestrian. 11] no matter how often VCS say it, it is NOT a contractual clause   22]" the claimant has given the Defendant its contractual licence to enter the site". No it hasn't. This is a road leading to the airport. All sorts of people are going to the airport-travellers, taxis, fuel bowsers, airport staff, companies delivering food and drink for each aircraft, air traffic controllers, buses. It is absolutely ridiculous to attribute VCS wth any sort of permissions. The land owners yes, but not VCS . There can be no sort of analogy between a car park and a major thoroughfare where VCS have no place as it is not relevant land.   23] there can be no contract as there is no offer only a prohibition. And it is not relevant land no matter how Mr Walli attempts to prove otherwise. 25] VCS may have won a few times but none quoted was on an airport covered by the RTA and its own Byelaws. They also have lost more cases than they have won using their prohibitive signs. 26] First one has to consider if there is a contract. Is it relevant land? No. Does a valid contract exist betweer VCS and Peel? NO.  27] the signage at the bus stop may show the conditions ie  no stopping, and restricted zone but not the terms ie is there a charge for stopping and who is the creditor. The last section of the sign is illegible  29] already stated that a WS between VCS and peel is not a valid document 31] it will need more than the Claimants feather to outweigh the case against the Defendant no matter who was driving. 32] there is no law of agency involved. This is not a case of employer/employedd relationship. VCS are muddying the waters because they have no way of transferring the driver's liability to the keeper 33] this a red herring. There is no list of highways at all  on the Highways act 1980 so this is a deliberate strategy to debunk the fact that this road is not relevant land. VCS are put to strict proof that it is relevant land not covered by the Road Traffic Act nor by Byelaws. 34] there ican be no comparison between a railway station and an airport. Totally fatuous analogy.  35] yes the landowners can bring in their own terms but what the cannot do is overrule Byelaws and the Road Traffic Act. 39] surely the paralegal cannot be that ignorant of PoFA. If Bye Laws are involved then the bus stop is not relevant land and so the specious argument about FGW is rubbish   36] what on earth is he talking about with Permits. There is no mention of permits on the signage and even if there were  would it mean that Permit holders were allowed to stop on No Stopping roads? There are enough examples on CAG to counter act their idiocy on continuing charging the extra £60   46] VCS had NO reasonable cause to apply to the DVLA for the Defendants details. No valid  contract with the landowners No stopping is prohibitive therefore cannot form a contract the event happened on a bus stop over which VCS has no jurisdiction the signage either does not show that there was a charge of £100 for stopping, or the font size was too small for a motorist to be able to read it  the signage does not show the Creditor which fails the IPC CoP so not valid the WS contract does not appear to authorise VCS to pursue motorists to Court Given all these factors it seems that VCS have breached the GDPR of the Defendant quite substantially and it would appear right that an exemplary award is made against VCS in the hope that they will drop all further cases at Doncaster airport where they are pursuing motorists on non relevant land.   48] what is this guy on? You weren't in a car park you were on a bus stop 59] this case is totally without merit. I am not surprised that the paralegal will not be turning up. Some statements are pretty close to perjury and others are designed to mislead or misdirect. None of the analogies seem appropriate or relevant. Could have been said in at least half the time without the repetition and trying to make a case where none was there. One particularly bad example of misdirection was in the photographs. The Clearway sign shown near the bus stop is very unclear  unlike the Clearway sign two photos before it which may well include terms and conditions. The one by the bus stop is totally different.      
    • just type no need to keep hitting quote...   your defence doesnt need any return of docs.. carefully read what has been posted here and in the other threads i pointed to in your old thread merged here too.   redwood/harwood or STA or brachers.   just use our enhanced google search box.   uni fees is useful too.   this guy is just in front of you    
    • Tech firm CEO Jeff Lawson warns bosses not to make hasty judgements about their employees.View the full article
    • I have just spent last few hours registering and signing up and filling in all the details.   Below is a POC I have drafted.   The defendant is a parcel delivery company DPD (UK) LIMITED On 09/08/2021 the defendant agreed to deliver the claimant's parcel containing a PlayStation 5 Disc Version value £530, to an address in the UK. The delivery fee of £7.79 was paid by the claimant. Parcel tracking number: ???????? Parcel reference no: ????????? The defendant failed to deliver the parcel and have reported it as lost on 20/08/2021. The defendant refuses to refund the full value of the item and the delivery fee. The claimant seeks £530 being the value of the item, £7.79 delivery cost and legal fees.        (Sorry for being stupid but this POC is supposed to go where it says    " Claim details Why you believe you’re owed the money: " right? Reason why I'm asking is because I don't see anywhere it specifically says what are your particulars of claim)   Tomorrow being the 15th day, I will be ready to click it off (assuming the POC is ok)    I have read a few more hermes/packlink etc stories where they were resolved and gives me hope I will regain my lost money.  Will carry on reading up as much as I can.  
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CAGisforME -v- Barclaycard


CAGisforME
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My situation is a little different.

 

I held a Visa & Mastercard Account with Barclaycard, as a member of staff of Barclays. (Please don't shout at me, I'm here for the same reasons as you!!)

 

At the time that i was experiencing financial difficulties I took a Barclays staff-loan to repay the balances on the Barclaycards and these were cancelled. I know there were a lot of charges on them, but since this all happened in 2003 or before I have no record of the Account Numbers.

 

I rang Barclaycard, who claimed to have no knowledge of my ever having an account. (I suspect they knew why I was asking! ;))

 

They recommended I wrote to the Trace Team.

 

Which I did, on 29th March and they haven't bothered to respond.

 

I have just done an SAR letter and intend to send that tomorrow.:D

2007 Issues ALL RESOLVED

2008 Issues ALL RESOLVED

£4,200 in charges claimed back succesfully from a total of 5 Creditors

2009 Issues ALL RESOLVED

NEXT Directory - No Agreement, No Further Action **WON**

2010 Issues

Court Claim from Black Horse - AOS 22.11.10, CPR 23.11.10

Assisting Daughter with Employment Tribunal for Wrongful Dismissal/Discrimination

 

:) My Head is officially out of the Sand :)

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Good include as much information on the account in the SAR they still have to comply with the request.

 

 

 

 

 

I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.

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Thanks Livelylad.

 

Well, I've included my full name, my staff number and the address the account was held at and stated that I held a Visa and a Mastercard.

 

And my current address obviously.

 

I KNOW that the accounts were tallied to the staff number. So they can't say they weren't! :D

 

I know I didn't imagine those cards and will get on to Staff Loans for the account numbers if I have to! ;)

2007 Issues ALL RESOLVED

2008 Issues ALL RESOLVED

£4,200 in charges claimed back succesfully from a total of 5 Creditors

2009 Issues ALL RESOLVED

NEXT Directory - No Agreement, No Further Action **WON**

2010 Issues

Court Claim from Black Horse - AOS 22.11.10, CPR 23.11.10

Assisting Daughter with Employment Tribunal for Wrongful Dismissal/Discrimination

 

:) My Head is officially out of the Sand :)

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  • 5 weeks later...

Well, well, well....

 

A month down the line and a letter from Barclaycard:

 

" BARCLAYCARD CUSTOMER SERVICES

DATA PROTECTION ACT 1998 - Subject Access Request

 

Further to your request for personal data held with Barclaycard.

 

Unfortunately we are unablle to provide you with the information you have requested as it has been deleted from our main computer systems and therefore will not be available.

 

If the purpose for your request for statements was to calculate and reclaim fees you may have paid in excess of the Office of Fair Trading limit, please write to Barclaycard Customer relations at the following address and enclose a copy of this letter:

 

Barclaycard Customer Relations

PO Box 599

Manchester

M60 3NF

 

Yours sincerely,

 

UNSIGNED

 

Account Manager

Barclaycard Customer Services"

 

Ok, so what now?

 

SAR was sent 16th April. Recorded Delivery.

 

Do they get 40 days in TOTAL, or do the 40 days start again with the letter I'm about to send to Barclaycard Customer Relations (as opposed to services!) ?????

 

I'd be grateful for some advice on how to continue this.

 

:confused:

2007 Issues ALL RESOLVED

2008 Issues ALL RESOLVED

£4,200 in charges claimed back succesfully from a total of 5 Creditors

2009 Issues ALL RESOLVED

NEXT Directory - No Agreement, No Further Action **WON**

2010 Issues

Court Claim from Black Horse - AOS 22.11.10, CPR 23.11.10

Assisting Daughter with Employment Tribunal for Wrongful Dismissal/Discrimination

 

:) My Head is officially out of the Sand :)

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Any ideas, anyone?

 

:confused:

2007 Issues ALL RESOLVED

2008 Issues ALL RESOLVED

£4,200 in charges claimed back succesfully from a total of 5 Creditors

2009 Issues ALL RESOLVED

NEXT Directory - No Agreement, No Further Action **WON**

2010 Issues

Court Claim from Black Horse - AOS 22.11.10, CPR 23.11.10

Assisting Daughter with Employment Tribunal for Wrongful Dismissal/Discrimination

 

:) My Head is officially out of the Sand :)

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Well, in the absence of anyone elses views I have written this letter:

 

Mr Adrian Whalley,

Head of Data Protection,

Barclaycard PLC,

1234 Pavilion Drive,

Northampton,

NN4 7SG

Dear Mr Whalley,

Failed Subject Access Request

I recently wrote to your Company requesting information held about myself. I enclose a copy of my letters for ease of reference.

To date I have not received the courtesy of a reply from the Trace Team.

Enough time had elapsed for the information requested to be furnished to myself and therefore, it was with regret that I felt compelled to make a formal Subject Access Request.

I have now been advised that your Company is unable to provide me with this information. Please find enclosed a copy of the letter received by myself.

I have been advised to write to Barclaycard Customer Relations, however, I understand that you are the Data Controller for Barclaycard and therefore I would like to re-iterate my Subject Access Request.

Please supply me with a complete list of transactions and charges relating to the now closed accounts with your organisation from May 2001 to the closing date. Alternatively, a complete set of statements for that period will be acceptable.

 

Additionally, where there has been any event in my account history over this period which has required manual intervention by any member of your staff, or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my banking business with you.

 

If you are unable to supply this data because there has been no such manual intervention, then please be so kind as to confirm this in your response.

 

I enclose the statutory maximum fee of £10.

Your Company had 40 days from my original letter in which to comply. The deadline for compliance is 31st May, after which I reserve the right to report Barclaycard to the Information Commissioners Office and take legal action in order to ascertain the information requested.

Furthermore, if I discover that you have levied disproportionate penalties against me, then I shall be reclaiming them, and also reclaiming the enclosed £10 DPA subject access request fee.

 

I would be grateful if you could furnish me with the account numbers of both the Visa and the Mastercard accounts.

The address at the time of account opening, settlement and closure was xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Please note that I no longer live at this address and all correspondence should now be sent to the address at the top of this letter.

Yours faithfully,

 

I am REALLY fed up with them trying to put me off. I know from my Credit Report that I will have been charged as it shows me having been 1 and 2 payments in arrears.

 

The account is now settled (2003) and closed, all I want to know is how much they charged me before I settled!

 

:mad:

2007 Issues ALL RESOLVED

2008 Issues ALL RESOLVED

£4,200 in charges claimed back succesfully from a total of 5 Creditors

2009 Issues ALL RESOLVED

NEXT Directory - No Agreement, No Further Action **WON**

2010 Issues

Court Claim from Black Horse - AOS 22.11.10, CPR 23.11.10

Assisting Daughter with Employment Tribunal for Wrongful Dismissal/Discrimination

 

:) My Head is officially out of the Sand :)

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Well, in the absence of anyone elses views I have written this letter:

 

Mr Adrian Whalley,

Head of Data Protection,

Barclaycard PLC,

1234 Pavilion Drive,

Northampton,

NN4 7SG

 

 

Dear Mr Whalley,

 

Failed Subject Access Request

 

I recently wrote to your Company requesting information held about myself. I enclose a copy of my letters for ease of reference.

 

To date I have not received the courtesy of a reply from the Trace Team.

 

Enough time had elapsed for the information requested to be furnished to myself and therefore, it was with regret that I felt compelled to make a formal Subject Access Request.

 

I have now been advised that your Company is unable to provide me with this information. Please find enclosed a copy of the letter received by myself.

 

I have been advised to write to Barclaycard Customer Relations, however, I understand that you are the Data Controller for Barclaycard and therefore I would like to re-iterate my Subject Access Request.

 

Please supply me with a complete list of transactions and charges relating to the now closed accounts with your organisation from May 2001 to the closing date. Alternatively, a complete set of statements for that period will be acceptable.

 

Additionally, where there has been any event in my account history over this period which has required manual intervention by any member of your staff, or any other person, I require disclosure of any indication or notes which have either caused or resulted in that manual intervention, or other evidence of that manual intervention in relation to my banking business with you.

 

If you are unable to supply this data because there has been no such manual intervention, then please be so kind as to confirm this in your response.

 

I enclose the statutory maximum fee of £10.

 

Your Company had 40 days from my original letter in which to comply. The deadline for compliance is 31st May, after which I reserve the right to report Barclaycard to the Information Commissioners Office and take legal action in order to ascertain the information requested.

 

Furthermore, if I discover that you have levied disproportionate penalties against me, then I shall be reclaiming them, and also reclaiming the enclosed £10 Data Protection Act subject access request fee.

 

 

I would be grateful if you could furnish me with the account numbers of both the Visa and the Mastercard accounts.

 

The address at the time of account opening, settlement and closure was xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Please note that I no longer live at this address and all correspondence should now be sent to the address at the top of this letter.

 

Yours faithfully,

 

 

 

I am REALLY fed up with them trying to put me off. I know from my Credit Report that I will have been charged as it shows me having been 1 and 2 payments in arrears.

 

The account is now settled (2003) and closed, all I want to know is how much they charged me before I settled!

 

:mad:

 

You'll find that they will say they only re-introduced charges mid 2001. Prob that statements prior to 2001 have been destroyed. This is what the said to me.

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Hi Tanz,

 

I'd be grateful for the statements from 2001 to the closure date. It's the principle now!

 

I'll report back on any response I might get from them.

 

:confused:

2007 Issues ALL RESOLVED

2008 Issues ALL RESOLVED

£4,200 in charges claimed back succesfully from a total of 5 Creditors

2009 Issues ALL RESOLVED

NEXT Directory - No Agreement, No Further Action **WON**

2010 Issues

Court Claim from Black Horse - AOS 22.11.10, CPR 23.11.10

Assisting Daughter with Employment Tribunal for Wrongful Dismissal/Discrimination

 

:) My Head is officially out of the Sand :)

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  • 1 month later...

:D RESULT!!!

 

Used a contact or two to see if I was likely to get statements, as apparently staff accounts are treated differently.

 

Threw another letter in (me getting tough)

 

Barclaycard coughed up £200 this morning.

 

(This is DEFINATELY more than I paid in charges, so am WELL happy!!)

 

:D Time to update my sig again.

 

Thanks to all for help!

2007 Issues ALL RESOLVED

2008 Issues ALL RESOLVED

£4,200 in charges claimed back succesfully from a total of 5 Creditors

2009 Issues ALL RESOLVED

NEXT Directory - No Agreement, No Further Action **WON**

2010 Issues

Court Claim from Black Horse - AOS 22.11.10, CPR 23.11.10

Assisting Daughter with Employment Tribunal for Wrongful Dismissal/Discrimination

 

:) My Head is officially out of the Sand :)

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