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    • Dear Sir/Madam, TFL case number: **** I would like to thank TFL for providing me the opportunity to explain my behaviour. I realised the stupidity of what I have done and wish to seek a resolution to this matter. I have no valid excuse for this action and I am extremely sorry and deeply regret my action. I hope you will accept my sincere apologies. Nothing can justify my action. I am aware that TFL are only able to operate if everyone pays their fare correctly and I feel so guilty about attempting to breach public trust. This has caused me sleepness nights and raised my anxieties. I have history of anxiety. This has been a hard lesson learnt. I have never been in trouble with the law in the past and I ensure that I won’t be in the future. I am and will be using my oyster card (PAYG). I would like to humbly appeal to TFL to allow me to settle this matter out of court and avoid going to prosecution given the adverse consequences it can have on me and my family. I am very concerned that prosecution for the first time and I would like to make restitution for my action. Having a criminal offense on my record will have detrimental consequences on me. I have always been a law abiding person and have no previous offences. I would really appreciate if I can be given the opportunity to pay for any unpaid fares plus any charges and/or administrative cost which have been incurred by TFL due to this incident. I am sincerely remorseful and ashamed of myself, and I fully appreciate the severity and stupidity of my transgressions. Again, I would like to offer my sincerest apologies. Yours Faithfully, My Name
    • the date is 19/04/24, so i have until 29/4/24 to reply? Yes, i will send my draft of my begging letter   
    • use the webform if it allows you to attach your evidential documents then do so but do that later depending upon who your bank is.... - but i suspect you will be referred to Mastercard. who is your bank? dx    
    • If i did it through the bank, they seem to have an online form. I wondered if this is the best way or to do a letter, add supporting documents and send them through the post, recorded delivery  ?
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Any advice on what can be done next????


albbyswife
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Hello

 

Can anyone help with this situation???

 

The problem is, I was helping my brother start in reclaiming back unlawful charges he sent prelim letter and then letter before action letter he recieved a couple of letters in between this saying that they are looking into his complaint!! The deadline came and went that my brother should of filed in court with his claim ( lack of funds for filing in court:( ).

 

Now he has recieved another letter from abbey stating that they have looked into his complaint and basically saying that it was his fault why he got charged and they had the right to charge what they did!!! And so will not be returning any of his charges at all!!!!!!!

 

I did tell my brother that he needed to file at court !!!!!!

 

So what can he do now to reclaim all his charges back can he still file at court??:confused:

 

Or should he go to the obudsman to see if they can sort out my brother getting his charges back as we all know they have and do return unlawful charges!!!!:confused: :confused:

 

Im not sure now on how to advise my brother in what to do???:confused: :confused:

 

Any help with this would be great !!!!!!

Thanks

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He can still file at court because the timescale of the claim is his to manage. He tells the Abbey he'll file 14 days after his LBA but it's up to him whether it's 28 days or however long dependent on his circumstances. If it's a really long time since his LBA then I would send another, but if it's only a matter of weeks then I wouldn't bother I'd just go straight to a court claim if finances permit

All advice offered here is my opinion only based on what I would do in a given situation. If you wish to act on it you do so at your own discretion

......................................................

I have no legal expertise or qualification, and give advice on the basis of my own experience and nothing else.

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