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Abbey Delaying Tacktics?


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I wrote to the Abbey demanding my charges back 4 weeks ago.


I received the standard letter saying give us 4 weeks. That time was up yesterday and i received another letter asking for another 4 weeks for them to investigate.


I know this is the Abbey stalling, so what letter should i send them now?


Any help would be appreciated as they wont get away with my £4000!


Thanks :)

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This is a standard tactic, do not be put off.


Look here for what to do - Step by Step Instructions


If you have sent them the premliminary letter your next step, without delay, is to send the LBA. You give them two weeks then file your claim - no more.

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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