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Bank charges

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Hello all, can anyone offer any advise? I started the reclaim process, i applied for 6 years worth of bank statements, recieved them in two batches through the post at the last second:???: But they were virtually impossible to understand, just sheets and sheets of figures. I managed to sift through them only to discover that according to my statements i have only recieved two bank charges in the first four years that had been refunded, I know its a load of rubbish as i ended up with a £600 overdraft to cover bank charges as they refused to refund them, offering to increase my overdraft to cover them instead.

The staff both in branch and at call centres have been very unhelpful and rude, i have made officail complaints that have not even been aknowleged. WHERE DO I GO FROM HERE ???

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Hi blumminbanks

Told you I would see you here.

Welcome to the forum.


Please take time to read the faq's

Please find your banks forum and start a thread;

(your user name) V (banks name)

use the template letters.




Templates Library....

There is also live chat, visit if you need any quick advice.


Finally good Luck.



If my advice helps please tip the scales, left.

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Can you tell us which bank and what you can see on the paperwork they have sent you?

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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