Jump to content


Virgin Media and Wescot Debt collection company


bmalayil
 Share

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5295 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

let me give some introduction about the matter.

 

i was with telewest for broadband for 8 months and then i had to move house. i requested them to reinstate the same connction in the new address, i requested this in writting.

 

nothing happened for three months.

 

after three months they sent me a letter saying i have to pay around £90 for breaking the contract.

 

i did sent another three more letters saying i am willing to pay them if they reconnect me in the new address.

 

nothing happened but they sent me notice of debt collection.

 

meantime virgin took over.

 

i called them paid the £90 and credited that for a 6 months contract. and in writing asked them to stop all the letters coming from their debt collectors.

 

it never stoped and exactly after one month of paying i get a legal solicitors letter for payment to be made.

 

i wrote to solicitors and credit collection agencies with proof that i have paid long back.

 

after three months now the credit collection agency sent me a three line letter saying your account is settled.

 

what should i do now to demand compensation for all the stress they put me through.

 

whom should i write to.

Link to post
Share on other sites

You don't get compensation payment for stress - recent court action against consumers have made this inadvisable as the courts are unwilling to go down this route. However, I'm surprised you were happy to be left stranded without any services for 3 months. Calling daily to request connection of service at your new address would have given a more positive response.

Link to post
Share on other sites

 Share

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...