Nationwide ignoring my SAR!

[nursiepoos]

Hi gang,

After a sucessful claim against Nationwide last year I am starting another claim for the 3/4 months worth of charges between the date that my original claim went up to, until the date they closed my account . It'll only be about £500, but its MY £500 lol.

 

Back in the beginning of Feb I sent my SAR with the £10 cheque, it was returned with a letter saying that I should sen a replacement chq made out to something else (cant exactly remember, instead of "Nationwide Building Society", they wanted "Our Names blah blah account", which I did.

 

The date I sent that new cheque off was 27th Feb (about 4 wks after the original one). The 40 days ran out on 8th April. Today its the 12th April.....What should I do? (Dont know if the cheque has been cashed - will look into it.)

 

Nursiepoos x x x

[kelly101]

Hi Nursie,

 

I believe you should now compliain to the ICO and send an LBA to enforce the SAR. I would check when the cheque was cashed before doing so. Did you send it by Recorded Delivery? If not, add a few days on to be sure that you haven't mis-calculated the days. You don't want to give them a get out clause.

 

Non-Compliance Template

 

Information Commisioners Office complaints

 

Best of luck

 

K.

[nursiepoos]

Hi Nursie,

 

I believe you should now compliain to the ICO and send an LBA to enforce the SAR. I would check when the cheque was cashed before doing so. Did you send it by Recorded Delivery? If not, add a few days on to be sure that you haven't mis-calculated the days. You don't want to give them a get out clause.

 

Non-Compliance Template

 

Information Commisioners Office complaints

Best of luck

 

K.

 

Hi Kelly, thanks for your reply re Nationwide ignoring my SAR. I have since discovered that they have in fact cashed the £10 cheque. Gonna send the letter giving them 7 days and then complain to the ombudsman as you suggest. The 7 day letter threatens court action for access to this information (I wish I could just find my bleedin statements lol) is that through MCOL still?

Cheers

Nursie x

[kelly101]

Hi again Nursie,

 

I'm not sure whether you can put the claim through MCOL

 

I looked at this:

 

DPA Non-Compliance Particulars of Claim which seems to suggest that it should be done using an N1 form at your local County Court. I've had a look at other similar threads and they all had to submit the paper version.

 

K.