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cca request what should they send back?


lindsay22
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i sent a cca request to welcome finance who have sent back very bad photo copies of what they say are the originals?

on the loan agreement the house number is wrong, there is not date where it was signed and the date which the loan was taken out is incorrect??

i have a letter from the manager with a taotally differant date on?

 

should they have sent back an original as these are really bad one sided photo copies???

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Borrowed this from another post.

 

) You must be given certain written information about the credit agreement which must include;

 

i) The total charge for credit.

ii) The Annual Percentage Rate (APR).

iii) The cash price for the goods. Not all credit agreements have the above protection.

For example, credit agreements involving Limited Companies, Public Companies, Building Societies, Local Authorities, Insurance Companies, Friendly Societies, Charities, Housing and Land Companies or Institutions do not have the same protection

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i sent a cca request to welcome finance who have sent back very bad photo copies of what they say are the originals?

on the loan agreement the house number is wrong, there is not date where it was signed and the date which the loan was taken out is incorrect??

i have a letter from the manager with a taotally differant date on?

 

should they have sent back an original as these are really bad one sided photo copies???

 

 

Hi lindsay22,

 

 

Sounds to me like they haven't complied with your request!

 

Are there any T's & C's, the ones at the time of the agreement?

 

Did they send a statement of account?

 

Can you post a copy of the alleged agreement? You will get a clearer response if you can.

 

 

Jeff.

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