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    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
    • My defence was standard no paperwork:   1.The Defendant contends that the particulars of claim are generic in nature. The Defendant accordingly sets out its case below and relies on CPR r 16.5 (3) in relation to any particular allegation to which a specific response has not been made. 2. Paragraph 1 is noted. The Defendant has had a contractual relationship with MBNA Limited in the past. The Defendant does not recognise the reference number provided by the claimant within its particulars and has sought verification from the claimant who is yet to comply with requests for further information. 3. Paragraph 2 is denied. The Defendant maintains that a default notice was never received. The Claimant is put to strict proof to that a default notice was issued by MBNA Limited and received by the Defendant. 4. Paragraph 3 is denied. The Defendant is unaware of any legal assignment or Notice of Assignment allegedly served from either the Claimant or MBNA Limited. 5. On the 02/01/2023 the Defendant requested information pertaining to this claim by way of a CCA 1974 Section 78 request. The claimant is yet to respond to this request. On the 19/05/2023 a CPR 31.14 request was sent to Kearns who is yet to respond. To date, 02/06/2023, no documentation has been received. The claimant remains in default of my section 78 request. 6. It is therefore denied with regards to the Defendant owing any monies to the Claimant, the Claimant has failed to provide any evidence of proof of assignment being sent/ agreement/ balance/ breach or termination requested by CPR 31.14, therefore the Claimant is put to strict proof to: (a) show how the Defendant entered into an agreement; and (b) show and evidence the nature of breach and service of a default notice pursuant to Section 87(1) CCA1974 (c) show how the claimant has reached the amount claimed for; and (d) show how the Claimant has the legal right, either under statute or equity to issue a claim; 7. As per Civil Procedure Rule 16.5(4), it is expected that the Claimant prove the allegation that the money is owed. 8. On the alternative, as the Claimant is an assignee of a debt, it is denied that the Claimant has the right to lay a claim due to contraventions of Section 136 of the Law of Property Act and Section 82A of the consumer credit Act 1974. 9. By reasons of the facts and matters set out above, it is denied that the Claimant is entitled to the relief claimed or any relief.
    • Monika the first four pages of the Private parking section have at least 12 of our members who have also been caught out on this scam site. That's around one quarter of all our current complaints. Usually we might expect two current complaints for the same park within 4 pages.  So you are in good company and have done well in appealing to McDonalds in an effort to resolve the matter without having  paid such a bunch of rogues. Most people blindly pay up. Met . Starbucks and McDonalds  are well aware of the situation and seem unwilling to make it easier for motorists to avoid getting caught. For instance, instead of photographing you, if they were honest and wanted you  to continue using their services again, they would have said "Excuse me but if you are going to go to Mc donalds from here, it will cost you £100." But no they kett quiet and are now pursuing you for probably a lot more than £100 now. They also know thst  they cannot charge anything over the amount stated on the car park signs. Their claims for £160 or £170 are unlawful yet so many pay that to avoid going to Court. When the truth is that Met are unlikely to take them to Court since they know they will lose. The PCNs are issued on airport land which is covered by Byelaws so only the driver can be pursued, not the keeper. But they keep writing to you as they do not know who was driving unless you gave it away when you appealed. Even if they know you were driving they should still lose in Court for several reasons. The reason we ask you to fill out our questionnaire is to help you if MET do decide to take you to Court in the end. Each member who visited the park may well have different experiences while there which can help when filling out a Witness statement [we will help you with that if it comes to it.] if you have thrown away the original PCN  and other paperwork you obviously haven't got a jerbil or a guinea pig as their paper makes great litter boxes for them.🙂 You can send an SAR to them to get all the information Met have on you to date. Though if you have been to several sites already, you may have done that by now. In the meantime, you will be being bombarded by illiterate debt collectors and sixth rate solicitors all threatening you with ever increasing amounts as well as being hung drawn and quartered. Their letters can all be safely ignored. On the odd chance that you may get a Letter of Claim from them just come back to us and we will get you to send a snotty letter back to them so that they know you are not happy, don't care a fig for their threats and will see them off in Court if they finally have the guts to carry on. If you do have the original PCN could you please post it up, carefully removing your name. address and car registration number but including dates and times. If not just click on the SAR to take you to the form to send to Met.
    • In order for us to help you we require the following information:- [if there are more than one defendant listed - tell us] 1 defendant   Which Court have you received the claim from ? County Court Business Centre, Northampton   Name of the Claimant ? LC Asset 2 S.A R.L   Date of issue – . 28/04/23   Particulars of Claim   What is the claim for –    (1) The Claimant ('C') claims the whole of the outstanding balance due and payable under an agreement referenced xxxxxxxxxxxxxxxx and opened effective from xx/xx/2017. The agreement is regulated by the Consumer Credit Act 1974 ('CCA'), was signed by the Defendant ('D') and from which credit was extended to D.   (2) D failed to comply with a Default Notice served pursuant to s87 (1) CCA and by xx/xx/2022 a default was recorded.   (3) As at xx/xx/2022 the Defendant owed MBNA LTD the sum of 12,xxx.xx. By an agreement in writing the benefit of the debt has been legally assigned to C effective xx/xx/2022 and made regular upon C serving a Notice of Assignment upon D shortly thereafter.   (4) And C claims- 1. 12,xxx.xx 2. Interest pursuant to Section 69 County Courts Act 1984 at a rate of 8% per annum from xx/01/2023 to xx/04/2023 of 2xx.xx and thereafter at a daily rate of 2.52 to date of judgement or sooner payment. Date xx/xx/2023   What is the total value of the claim? 12k   Have you received prior notice of a claim being issued pursuant to paragraph 3 of the PAPDC (Pre Action Protocol) ? Yes   Have you changed your address since the time at which the debt referred to in the claim was allegedly incurred? No   Did you inform the claimant of your change of address? N/A Is the claim for - a Bank Account (Overdraft) or credit card or loan or catalogue or mobile phone account? Credit Card   When did you enter into the original agreement before or after April 2007 ? After   Do you recall how you entered into the agreement...On line /In branch/By post ? Online   Is the debt showing on your credit reference files (Experian/Equifax /Etc...) ? Yes, but amount differs slightly   Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. DP issued claim   Were you aware the account had been assigned – did you receive a Notice of Assignment? Not that I recall...   Did you receive a Default Notice from the original creditor? Not that I recall...   Have you been receiving statutory notices headed “Notice of Sums in Arrears”  or " Notice of Arrears "– at least once a year ? Yes   Why did you cease payments? Loss of employment main cause   What was the date of your last payment? Early 2021   Was there a dispute with the original creditor that remains unresolved? No   Did you communicate any financial problems to the original creditor and make any attempt to enter into a debt management plan? No   -----------------------------------
    • Hello CAG Team, I'm adding the contents of the claim to this thread, but wanted to open the thread with an urgent question: Do I have to supply a WS for a claim with a court date that states " at the hearing the court will consider allocation and, time permitting, give an early neutral evaluation of the case" ? letter is an N24 General Form of Judgement or Order, if so, then I've messed up again. Court date 25 May 2024 The letter from court does not state (like the other claims I have) that I must provide WS within 28 days.. BUT I have recently received a WS from Link for it! making me think I do need to!??
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Hippo v Barclays


Micky the Hippo
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It's been well over a week and I've got nothing at all

 

I don't think so anyway, once you got a couple of dup sets of statements they kinda all blur into one

 

I think the way they keep trimming months off the start date is very amusing

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I think the way they keep trimming months off the start date is very amusing

 

... ah yes, that's a very naughty naughty. When I pointed this out to their Customer Services, I got an email response explaining that it was because they only hold 6 years worth and not a day over "due to Statute Limitations" - no, it wasn't a joke reply, they honestly expected me to believe that the system continuously destroys all transaction records on a monthly basis!

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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... ah yes, that's a very naughty naughty. When I pointed this out to their Customer Services, I got an email response explaining that it was because they only hold 6 years worth and not a day over "due to Statute Limitations" - no, it wasn't a joke reply, they honestly expected me to believe that the system continuously destroys all transaction records on a monthly basis!

 

 

Its utter rubbish... i got statements back to 98 and now waiting for microfiche entries back to 95

 

madeleine150x120.gif

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Trucker - what magic phrase to you use and on which department?

 

Admittedly, my request was for Woolwich statements so I think Barclays is using the excuse that historically Woolies retained only 6 yrs of records and that was the state of play when Barclays took them over.

 

Hippo - any news yet?

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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Trucker - what magic phrase to you use and on which department?

 

Admittedly, my request was for Woolwich statements so I think Barclays is using the excuse that historically Woolies retained only 6 yrs of records and that was the state of play when Barclays took them over.

 

Hippo - any news yet?

 

I contacted the barclays retail banking customer relations team on 0845 609 0806.

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Hippo

 

Hhmm, so on the 14th June, the nice lady said she was actioning for them to be sent that evening? I bet she says that to all the fellas!

 

Have you thought about sending a email advising that they are in breach of DPA and that you are considering legal action if they do not provide within next 5 working days? At the very least, you will more than likely get an email response (with someone's name) which you can then use as a lever should you need to LBA them for breach - it'll provide a very compelling piece of documentary evidence if it contains an assurance to send.

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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I owe the nice lady at Barclays an apology, I've just found an A4 envelope with the statements from 96 when the account was opened through to the set for the last six years, the wife opened it and 'filed it' for me, joint account

 

Goody

 

Sorry again to the nice lady if she's reading, I did write it down at the time, on a scrap of paper

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Actually from 97 but when the account was opened anyway, the early ones are from fiche

 

Sadly we seemed to have a lot of ready cash in those days, no overdraft and plenty of cash sloshing about

 

A miserable £105 in charges for the three years :(

 

I'm assumign the monthly £5 'overdraft fee' isn't claimable

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As I remember, Barclays used to charge a £5/month fee for my overdraft if it was used. Not reclaimable sadly, it's a valid 'service charge'.:(

 

I was disappointed with my pre-2001 statements too. Between 95 and 2000 I only managed to rack up £100 or so!:(

 

Where did all our cash go, Micky???:confused:

 

(well, most of mine ran off with the ex, TBH!:D )

 

;)

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I know where it went all right, sigh

 

I'm not sure whether to claim for £105, it being pre six years and all

 

I figured the £5 was valid, that might have added another thirty quid

 

if I can get my NW statements, I'll be minted :rolleyes:

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  • 2 weeks later...

Defence from Barclays arrived from the court today, sadly with an AQ

 

1. To the extent that it is alleged that the claimant incurred charges on the Claimant's account for unauthorised borrowings (wether unpaid fees for returned cheques, "Paid Referral Fees" or any such fees), the Defendant puts the claimant to strict proof of each charge and the date thereof.

 

2. The Defendant is entitled to charge the Claimant for unauthorised borrowings by reason of its standard terms and conditions. The Claimant accepted the same when the account was opened, including (in particular but without limitation) the following terms and conditions (which are summarised:

 

a) The Defendant's right to charge a " Paid Referral Fee" etc etc

b) The Defendant's right to charge an administartion fee etc etc

c) The Defendant's entitlement, if the Claimant becomes overdrawn without an overdraft limit etc etc

 

3. The Defendant's standard terms and conditions give the Claimant a fair and transparent view of those terms and charges applicable etc etc#

 

4.

5. liquidated damages/utcc/ucta/s15 of the SGSA

6. Therefore it is denied that the charges were unlawfuly debited etc etc denied that Defendant has concealed any charges

7.

8. denied that charges unduly enriched

9. charges and interest are lawful

10. claim for interest is denied, lots of dissing of M&R, no gounds etc etc

11.denies liable for the sums claimed and interest as pleaded, charges prior to 4th June 2001 SLA

12.some gobbldygook that seem to imply they'll 'seek to recover such loss and damage as it actually suffered

 

signed one Rosemary Treves Brown

 

 

All standard enough? I've not read ahead to this point yet

 

And I send something to the court now to suggest the AQ is dispensed with don't I? Or is it too late for that?

 

I don't need to respond to the defence itself do I?

 

As ever, thanks

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Pain in the bum I know because of the filing fee but as long as you send in the Draft Directions with it, you may save a lot of waiting to be allocated a court hearing date.

3 Active Claims:

Barclays Refund of Bank Charges (Sole account) - Applied to lift court ordered Stay

Barclays Refund of Bank Charges (Joint account) - Awaiting court date

Barclays Refund of Bank Charges (Joint account) Pre-6 yrs- LBA sent.

 

 

3 Wins :

Barclays t/a The Woolwich (Data Protection Act breach costs & compliance)

HSBC (on behalf of brother)

Settled Out of Court - £3,874.76

Alliance & Leicester (on behalf of friend)

Settled Out of Court - £723.41

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The draft thingy looks very exciting, I think it makes sense, essentially I'm sending the bundle in early and defying the bank to do likewise?

 

Any tips on arguing the CI angle of the claim at this stage if necessary? To save my lazy arse from hunting around :)

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thank-you, it reeked of something that had my case details pasted over the top and faxed in a hurry

 

I take the draft directions is the way to go? need to swot up on the necessary evidence/bundle thing now I suppose

 

that and scrape up £100

 

if the judge goes for the draft thing and I get my bumpf in, is the bank going to put there stuff in? ie will they be able to contest the CI element? if they offer the core charges leaving only the CI, I refuse, and then they fail to put in their evidence regarding the nature of their charges (as I presume they always will) then do I effectively win by default?

 

or will they then only have to present a case that smashes the CI portion alone because by offering the core charges that no longer has to be defended?

 

you can probably tell I only skimmed this subject last night :)

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Yes, definitely go with the draft order for directions.

If the Judge goes with it, it's like telling Barclays to 'p*** or get off the pot' as my late Grandad was fond of saying.

 

As for the CI element, this is tricky. From reading other threads, I don't believe anyone has actually gone to court and been awarded CI.

BUT we all know the last thing Barclays want to do is go to court at all!

 

I can see this turning into a poker game...

 

:D

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Ta

 

I have no illusions about arguing CI in front of the judge

 

But am I right to think that the bank will not produce it's bundle because to do so would mean they have to produce the proof that their charges are fair etc etc?

 

Is that what happens with the people that have had the judge go with the draft directions?

 

And if that's so, doesn't it mean that the bank will either have to settle in full, CI and all or lose by default?

 

Or will they be able to offer all but the CI and then only have to offer evidence on the CI portion and so sidestep having to prove their charges are lawful etc etc?

 

Pardon my questions, I haven't has time yet to red up on exactly what the bank has to produce under the draft directions and whether they do

 

and of course the CI factor adds some complexity to the process

 

not really poker the draft route is it? more wham bam what you going to do about that (not much hopefully)

 

granted the regular process is a bit more like that although I assumed under that route the bank wouold eventually offer everything but the CI and then stick to their guns in the knowledge that they can probably beat the CI in court

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  • 2 weeks later...

I'm filling in my AQ (N149) at this exact moment

 

I've got the various bits and bobs for the draft directions and the application to have their defence struck out

 

the only bit I'm sucking my pencil on is the wording to put in to section G (other information) to indicate to the judge that I want their defence struck out and failing that the draft directions used

 

is anything fancy called for or can I just wing it

 

I'd be keen on a answer to my last post too :)

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thanks fella/lady, I did get there in the end, I think I've got it all now, just need to mark it up and fill in the AQ itself

 

might as well bang out NatWest's at the same time

 

it's all good stuff, God bless the people on this site

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