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    • Massive issues from Scottish Power I wonder if someone could advise next steps. Tennant moved out I changed the electric into my name I was out the country at the time so I hadn't been to the flat. During sign up process they tried to hijack my gas supply as well which I made it clear I didn't want duel fuel from them but they still went ahead with it. Phoned them up again. a few days later telling them to make sure they stopped it but they said too late ? had to get my current supplier to cancel it. Paid £50 online to ensure there was money covering standing charges etc eventually got to the flat no power. Phoned Scottish Power 40 minutes to get through they state I have a pay as you go meter and that they had set me up on a credit account so they need to send an engineer out which they will pass my details onto. Phone called from engineer asking questions , found out the float is vacant so not an emergency so I have to speak to Scottish Power again. Spoke with the original person from Scottish Power who admitted a mistake (I had told her it was vacant) and now states that it will take 4 weeks to get an appointment but if I want to raise a complaint they will contact me in 48 hours and it will be looked at quicker. Raised a complaint , complaints emailed me within 24 hours to say it will take 7 days till he speaks with me. All I want is power in the property would I be better switching over to EON who supply the gas surely they could sort it out quicker? One thing is for sure I will never bother with Scottish Power ever again.    
    • Hi. Please don't follow McD's advice to contact Met to appeal. They won't listen and you could end up giving them helpful information. HB
    • The UK-based mining giant Anglo American says it has received a takeover proposal from Australia's BHP.View the full article
    • who gave you the NTH? who was it sent to? thread title updated dx  
    • blimey CAG gave all that FREE help over +6mts and +100 posts and they never even bothered to comeback...
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Claim rejected (Need Advice)


princess26
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Hi all

 

I started my claim against Lloyds TSB just over four weeks ago i am owed just under £1150.00. I received a letter back after 14 days saying they were looking in to so i sent the 2nd template later saying they need to settle with in 14 days, they sent me another letter back last Thursday full of rubbish saying they have to charge this that and the other because of the administration work that is carried because of going over your overdraft and unpaid direct debits etc: I really did not want to drag it out mainly because a work colleague claimed against HSBC and received a full refund with 22 days :( just my look hey!

 

Any way i was looking on the Money Saving Expert website and it says if you receive a second letter fobbing u of then to send another template saying u are willing to accept 25% less if they settle within 14 days, i have been reading through the threads and i cant see anyone else that has done this! What do u suggest i do, shall i proceed to the next step and file a claim online or send another letter for 25% less or is path this just pro-longing the process?

 

:confused:

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I would say from listening from other people that you should plough on regardless - look at my thread "Ms Banana Vs Lloyds TSB" and read the advice from barty and Darling2, they seem to know what they're doing....

 

You are at the same stage as me - I have been told to progress whether I hear back or not, and file a claim at the court...

 

I didnt hear back from lloyds after my LBA letter, so I am going to go ahead with the claim...

good luck:)

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Hi all

 

I started my claim against Lloyds TSB just over four weeks ago i am owed just under £1150.00. I received a letter back after 14 days saying they were looking in to so i sent the 2nd template later saying they need to settle with in 14 days, they sent me another letter back last Thursday full of rubbish saying they have to charge this that and the other because of the administration work that is carried because of going over your overdraft and unpaid direct debits etc: I really did not want to drag it out mainly because a work colleague claimed against HSBC and received a full refund with 22 days :( just my look hey!

 

Any way i was looking on the Money Saving Expert website and it says if you receive a second letter fobbing u of then to send another template saying u are willing to accept 25% less if they settle within 14 days, i have been reading through the threads and i cant see anyone else that has done this! What do u suggest i do, shall i proceed to the next step and file a claim online or send another letter for 25% less or is path this just pro-longing the process?

 

:confused:

 

I agree with Msbanana - Don't give in, do not offer to except 25% less, why should you:-? it's ALL your money by rights, why let the bank keep any of it, they certainly would not do the same for you if you owed money to them that was rightfully theirs............Just plod along, stick with the timescales in the template letters, you will get there in the end - GOOD LUCK:D

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Hi all

 

I started my claim against Lloyds TSB just over four weeks ago i am owed just under £1150.00. I received a letter back after 14 days saying they were looking in to so i sent the 2nd template later saying they need to settle with in 14 days, they sent me another letter back last Thursday full of rubbish saying they have to charge this that and the other because of the administration work that is carried because of going over your overdraft and unpaid direct debits etc: I really did not want to drag it out mainly because a work colleague claimed against HSBC and received a full refund with 22 days :( just my look hey!

 

Any way i was looking on the Money Saving Expert website and it says if you receive a second letter fobbing u of then to send another template saying u are willing to accept 25% less if they settle within 14 days, i have been reading through the threads and i cant see anyone else that has done this! What do u suggest i do, shall i proceed to the next step and file a claim online or send another letter for 25% less or is path this just pro-longing the process?

 

:confused:

 

This is perfectly standard behaviour from Lloyds - stick to your timescale and you will get back all your money

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I am at the next stage- have filed my case and got a court date for the middle of summer- hang in there- it will be worth it in the end- well thats what i keep telling myself- good luck

blonde!! no jargon please

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