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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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bh v barclays***WON***


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Hi AlL

 

been trying to reclaim my charges back from barclays now for a little while now. i sent off the letters as advised and heard nothing so put in a claim through mcol. In this period i had a partial offer from barclays abOUT 50% i think. As i had already paid court fees i at least wanted it sorted thorugh the court to get these back. So on the day before i could pass a judgement against them guess what they defended. I got a letter from the court saying my case was being transfered to my local court in cambridge which from reading on the website this seems to be something that normally needs to be requested later on? i didnt receive an allocation questionnaire but got the standard barclays response. so what do i do now? wait for the court to get back to me? i have seen templates on here that are very detailed do i need to send a letter to the court and attach my spreadsheet of charges to try and speed things up or as i have read on here the courts are fed up with the banks and basically just asking for a breakdown of the charges and not allowing the bank to defend as they never turn up. Any help much appreciated

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Okay, you need to send a copy of your SOC's including interest at 8% plus costs to both the court and B's.

 

A court cant really stop B's defending, they are just getting used to the fact the aint gonna show, so things like AQ's are getting skipped to speed things up.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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yer i read that was the case. thanks for that i will send them of. Do you think i should send of a detailed letter with the schedule like the ones this website basically going into more detail than on the mcol claim? or does this not really matter as the courts know whats going on?

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Barclays wont communicate regarding settling at this stage, they are too busy with cases coming up in the next two weeks.

Between 10 and 14 days is the time to give them a nudge.

 

Now you have to concentrate on your court bundles.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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ooops you havent been reading up have you,

Seriously, anyone reading this who is in a similar position.

 

YOU NEED TO KNOW THE PROCESS IN CASE IT ACTUALLY GOES TO COURT!!!

 

This is why there are numerous templates and F&Q's on here,

 

Please dont get caught out on a technicality.

 

Court bundle is everything you rely on in court to support your claim

 

here:

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/33060-basic-court-bundle.html

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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  • 4 weeks later...

hi all

 

couple of quick questions.

 

1.) I have my court date/ pre trial review date

 

2.) None of the paper work i have had from the court make refernce to the allocation questionnaire or court bundles i hear everyone on about. Do i need to do these? If so any help would be appreciated.

 

I have tried emailing and ringin this Krysta but she hasnt repsonded (very busy i can appreciate)

 

cheers

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Hi all got 3 claims all going on at same time 2 v barclays 1 v hsbc. All 3 now have a court date of 13 july its says on the letter pre trial review. This seems different to what everyone else is getting ie aq's etc any1 got any ideas

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Call their bluff. When that date gets a little nearer, contact Barclays, tell them you have a court date [DO NOT TELL THEM ITS PRE TRIAL], they will assume theyve missed it in the mayhem, they will want to settle.

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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As your hearing is not until July, I would be very surprised if B's even acknowledged your efforts to negotiate a settlement.

You will just get fobbed off with 'we're too busy handling the imminent cases, call us back'

.

http://www.findmadeleine.com/

http://news.sky.com/skynews/madeleine

 

If I dont reply to a direct question please feel free to PM me.

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thinking about it these pre trial reviews sound bad news as surely they are just delaying things even longer. I mean i have had this date since march and its only pre trial so surely that means barclays would not be forced to pay up until the case actually came to trial?

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any sort of trial would be a major headache for the banks, so they will not attend, phone or anything to do with the court, they will setlle, even tho its only a pre trial. as it could still be very damaging for them.

 

dont worry ur money is practically in ur hands

 

amandax

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Cheers amanda always good to get some re assurance. i have no fear that i will get the money as with everyone its just the timescale, it seems to have dragged on forever. I have written to the solicitors again with a breakdown to see if it may prompt some action

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  • 2 weeks later...

not sure if anyone else has had this but barclays are now calling the £30 charges commission. how does this affect us claiming these back. i had one the other day that was still shown as charge and this was refunded the same day

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Sneeky-seems that they are trying to disguise their fees under a new umbrella.

 

A the end of the day it is still a fee and as such can be reclaimed as it has been chraged unlawfully.

PPMAN159

 

If this comment has helped please click on the scales.

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They've called them commission for a very long time, actually.

 

If you bank online, you'll usually see it as commission when they first levy it, then by next day, you'll see it as "paid referral fee" or whatever it is you've done.

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