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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

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      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

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      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
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      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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kellie v woolwich -please can someone help!


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can anyone tell me what i need to do now. i still havent rec'd my statement from woolwich and i have sent them a non compliance letter which expired today. do i apply straight to court now? i reassly need some help please!

 

kellie:cool:

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Hi Kellie

 

It is very easy to do. Look here first. http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6971-data-protection-act-non.html and the form you need to fill in with the details on that page is this one. N1 Claim Form

 

Once you have filled that in, print three copies and take them to your local County Court and the Court will take two copies and you keep the third. I would ask the Clerk to stamp your copy too, as proof that it has been filed.

 

Come back and ask anything you are still unsure of.

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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hi hagenuk,

thank you for replying, i was starting to panic. do i have to enclosed copies of letters i have already sent to woolwich and will there be a fee to pay?

thanks

kellie

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Yes, enclose copies of the letters that you have sent, so your original DPA SAR and your reminder letter.

 

The should be £35, do not allow the Court to try to charge you any more than this. Read the link, it gives details of what to tell the court. I have filed five of these claims for non-compliance and never paid more than £35.

 

Furthermore, it is also possible that you may not have to pay this fee at all. http://www.consumeractiongroup.co.uk/forum/faqs-please-read-these/25457-guide-reclaiming-bank-charges.html?garpg=9

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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ok, have printed out N1 and notes on filling it in. but what do i put where is asks for value? is this where i put an estimated amount of what i think they have taken in charges? as this POC is only for DPA non compliance i am confused?

thanks again

kellie

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I would claim around £30 - this sum is for your time and inconvenience and is merely a token in order to make sure this is filed as a moneyclaim.

iGroup (GE Money) - AoS Filed late, defence late, amended defence also late despite extra time requested and granted.

Vanquis - Claim issued, no AoS or Defence received

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