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hi,i sent the sar a month ago,it was sent recorded delivery and i know hey received it,anyway the cheque hasn't been cashed yet,no a single letter saying they recieved it and are on the way,nothing.now,i just checked my account online and guess what a letter saying that i was charged £39 for a £20 standing order that didn't go through,i continue.... it should have been enough money in the account for the standing order if the hadn't taken another £25 days before for another charge which i don't have a clue where it's coming from,believe me,no notification of the charge this time.so when it comes to charges and taken the money from you they are really fast but for my statements to arrive they are taken their own time.i'm just having enough of this,it's a snowball effect,charge after charge after chage,almost not enough money to survive.do they think about the harm they cause? not even worth answering.i'm really upset.thank you all

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Hi Rebermari

 

Show them your on top of things by sending them a non-compliance letter.

 

http://www.consumeractiongroup.co.uk/forum/bank-templates-library/6986-data-protection-act-non.html

 

That should rattle the cage.

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WON 121o121 'vs' LloydsTSB (again)

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thank you for your reply 121o121 .i will send the a non-compliance letter,iam going to fill it now.i also have a credit card with halifax,can i claim both accounts at the same time? or shall i wait for the current account to be sorted out first?

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You can have many claims going at the same time, but so them as seperate claims, keep your paperwork in seperate files so not to get mixed up.

 

Credit card claims should always be kept as seperate claims.

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Guest steve3pln

hi there, you seemed to of started the same time as me .just hang in there .they cashed my cheque over 10 days ago still no statements non comp ltr to go very soon maybe a phone would be a good idea to chase eh?good luck keep plodding along bye for now;)

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hello.the 40th day to get my statements will be next saturday,oh well i'm bored of waiting..... anyway i would like to ask if i can claim for 2 halifax credit cards but sending only one sar and one £10 cheque? not too sure... thanx

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As long as it is 1 bank, you can put as many account numbers on the SAR and the £10 will cover it all.

HOW TO...DUMMIES GUIDE TO CAG...Read here

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Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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  • 2 weeks later...

hi,after 45 days waiting for my statements i recieved a letter today from halifax only with a list of the charges that's all they came up at £1900 .can they just send me this? if so how do i claim the interest? any help really wellcome

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If you have paid the £10 Sar (which you did) then they have to send you the full statements.

 

You need to send the non compliance as they havnt sent the data you requested. You requested a full list.

 

Failure to do this is against the DPA.

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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Guest steve3pln

hi there ,been of net as lap top messed up ,got list of charges this morning not a full list of statements as requested same as you non comp letter to go of . charges were from 01 to 07 total amount without int was £2375.00 shocked was the response just be patient time will pass then you will be rewarded

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thanx steve but it does feel like we are back to square one.after waiting for so long we get only a list of charges? how many days do we give them after they recieve the non-compliance letter?

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7 Days

 

 

 

 

 

I am not a legal expert my advice is given without prejudice and is purely my opinion only. If you are in doubt please seek professional advice.

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